Do you (or do you want to) manage employees? Have you ever wondered how to get better performance out of those you manage? Are you unsure if you are communicating effectively with your employees? If you answered “yes” to any of these questions, then this course – and its associated specialization – is for you!
oferecido por
Universidade da Califórnia, Davis
Informações sobre o curso
38,900 visualizações recentes
Resultados de carreira do aprendiz
50%
comecei uma nova carreira após concluir estes cursos
29%
consegui um benefício significativo de carreira com este curso
Habilidades que você terá
Active ListeningCommunicationManagementCoaching
Resultados de carreira do aprendiz
50%
comecei uma nova carreira após concluir estes cursos
29%
consegui um benefício significativo de carreira com este curso
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Aprox. 12 horas para completar
Inglês
Legendas: Inglês, Vietnamita, Árabe
Programa - O que você aprenderá com este curso
2 horas para concluir
Course Introduction & What is Coaching?
This module defines coaching as well as the 4 other roles modern managers are expected to play in their organizations: leader, manager, mentor, and trainer. Many examples are provided to help illustrate each role and common pitfalls associated with the overuse of each role will be covered. The module wraps up with a comparison of all the roles managers have and then asks you to identify and explain why you would go to one role over another in particular situations.
2 horas para concluir
8 vídeos (Total 48 mín.), 3 leituras, 1 teste
8 videos
Course Overview2min
Module 1 Overview48s
Manager as Coach Defined9min
Manager as Leader Defined7min
Manager as Manager Defined8min
Manager as Mentor Defined7min
Manager as Trainer Defined6min
Roles Compared6min
3 leituras
A Note from UC Davis10min
Know When to Manage and When to Coach20min
Coaching versus Mentoring versus Leading versus Managing15min
1 exercício prático
Role Selection15min
2 horas para concluir
Why Managers Must Develop Basic Coaching Skills
This module covers the many influences on the manager role and how managing and coaching should work together. We'll also discuss why managers are necessary to organizations, and why so many managers don't coach. This module features a great reading on the importance of managers to Google and wraps up with another quiz to check your understanding of the material.
2 horas para concluir
5 vídeos (Total 39 mín.), 2 leituras, 1 teste
5 videos
Influences on the Manager Role12min
Why Do We Need Managers?8min
Coaching and the Manager Role5min
Why Managers Don't Coach9min
2 leituras
How Google Sold Its Engineers on Management30min
Audio Podcast: Managers and Emotional Responsibility21min
1 exercício prático
Basic Coaching Skills15min
3 horas para concluir
Points of View of Leadership
This module is all about exploring how your life experiences influence your management approach. In lesson 3, you'll learn how to differentiate between facts about experiences in your life and the stories you tell yourself about those facts, identify your own point of view in a situation, and analyze how that may influence decisions you make. And in lesson 4, we'll discuss the interrelationship between point of view and belief systems and introduce you to the Thought Model.
3 horas para concluir
9 vídeos (Total 63 mín.), 3 leituras, 3 testes
9 videos
Facts vs. Stories6min
Values Influencing You8min
Manager's Point of View10min
Managing and Your Point of View6min
Point of View and Belief Systems6min
Thought Model Part 1: Circumstances, Thoughts, and Feelings7min
Thought Model Part 2: Actions and Results9min
Differences Between Your Thoughts and the Facts5min
3 leituras
Leadership Coaching35min
Ladder of Inference10min
Video: Coaching Frame of Mind10min
3 exercícios práticos
Points of View15min
Thought Model (Practice)10min
Thought Model (Required)30min
3 horas para concluir
Course Peer Review Assignment
Now that you're familiar with the Thought Model, this final module is devoted to you practicing how to use the Thought Model in the final course peer review. This activity asks you to reflect on everything you've learned in the course and apply the Thought Model to a situation occurring in your life.
3 horas para concluir
3 vídeos (Total 11 mín.), 1 leitura, 1 teste
1 leituras
Course Webinars10min
Avaliações
Principais avaliações do MANAGING AS A COACH
por EMNov 17, 2017
A great course for the beginners. The videos are short and easy to comprehend. The slides can be downloaded in PDF - i find it very convenient as i can share some of those slides with my colleagues.
por SVJun 27, 2016
This Course is Excellent, bu all means.\n\nTeaches the Nuances of all the Roles: Leader, Manager, Mentor, Trainer and Coach.\n\nThe Trainer Kris Plachyis awesome. Excellent Delivery Skills.
por WMJun 23, 2016
It opens a wide perspective about managing, being manager only is the traditional managing concept, but after this course i knew about many other rules...\n\nit is very helpful course.
por JJJan 31, 2017
This is my first ever online course experience. I was worried i'd lose interest and not pull thru, but the professor made it enticing and easy to engage. Won't be my last class i take!
por JRMar 12, 2019
Found this course very insightful and educational. It made me take a hard look at the way I manage and coach my direct reports, and what I should be looking out for and get better at.
por CBSep 16, 2018
I really enjoyed this course, found that it applied to many of the experiences I already had as a manager and gave me tools to use when discussing or approaching my employees.
por KMMay 24, 2016
I have already started using some of the tools I learned through this course in my day to day interactions at work. :) I am really enjoying this course and learning platform.
por LLDec 25, 2016
I really liked this course because I believe that managing / coaching is a personal matter, and this course allows us to reflect on internal believes.\n\nVery good approach.
por GBAug 18, 2018
Excellent class, the information is well laid out and not only helped me prepare for a new role as a manager but improved my relationship with my peers in my current role.
por AKJul 20, 2018
this is a very good course. for professional courses e- learners. i thanks to coursera who provided me finanacial aid by which poor students complete course in free.
por SPAug 12, 2018
Excellent course!! The concepts were clearly and didactically explained and the coach was very engaging and inspiring!! Thank you Kris, your laugh is contagious!
por MWApr 20, 2018
I have aquired a number skills and learnt a number of leadership principles that I was taking for granted and thus was limited in my leadership capabilities.
por MTJan 13, 2019
Great overview of the importance of coaching as it applies to managers, as well as the details and differences of coaching versus other teaching approaches.
por AAMar 1, 2016
Great Course, i highly encourage everyone who needs to know how coaching is done either in your professional life or even personal life to attend it.
por JGMar 20, 2020
Very helpful. It is neede by every manager to self reflect to take charge of a situation rather than restricting themselves due to their thinking
por PCMar 22, 2020
I really enjoyed the material in this course. The Thought Model is a great tool to use to build up your co-worker and yourself as a leader.
por SSMar 17, 2020
Excellent course! Very well structured and understandable. The Thought model is a great toll that we can use both at work and at home
por PSNov 1, 2019
The thought model is especially useful and practical in real management situations. This was a great start to the specialization.
por RBSep 5, 2016
Great introduction into coaching as a manager. However, it left me wishing the course had more to it and that it lasted longer.
por ASep 17, 2018
Very useful tool - Thought model.\n\nHard to implement but once mastered will help to avoid many problems at work. Thank you
oferecido por
Universidade da Califórnia, Davis
UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
Qual é a política de reembolso?
Existe algum auxílio financeiro disponível?
Mais dúvidas? Visite o Central de Ajuda ao Aprendiz.
