As you move through an increasingly globalised, competitive business environment, it's your ability to manage and lead people in a flatter, more team-driven context that is the key to organisational success.
This course teaches you how to motivate and manage different personality types, focusing on strategy, employee experience and performance management. You'll also be introduced to a range of useful concepts, theories and methodologies to navigate and bolster workplace relationships.
Through the lenses of talent, diversity, culture, and human resource management you'll look at latest evidence to see which approaches and contingencies are available for improving outcomes. We'll also use case studies to take you through some advanced strategies for success, examining predictions for the future of work and the implications of managing people in the complex, dynamic environments of tomorrow.
Este curso faz parte do Programa de cursos integrados Leading: Human Resource Management and Leadership
Organisational behaviour: Know your people
oferecido por
Programa - O que você aprenderá com este curso
Semana
1People in Organisations
We often think of people at work in terms of their expertise, their experience or their jobs, but to lead effectively, you have to understand different personalities, values, and attitudes. These are the attributes that may not be included in a job application but can have a substantial impact on the way people work, communicate and respond to leaders. In this course, industry experts will provide insight on how understanding individual differences has helped them to create a more productive and happier workplace. Ultimately, you will take a closer look at yourself as a leader and how you can make better decisions to optimise your team. As you move through this week, you will be asked to complete some quizzes that are designed to help you understand different concepts. Be prepared to think openly and answer honestly – this is an exciting journey into the psychology of people at work!
6 vídeos (total de (Total 28 mín.) min), 9 leituras, 2 testes
6 videos
Week 1 - Outline1min
Personality6min
Values and attitudes8min
Perception6min
Habit corner - Overcome restrictive mental models2min
9 leituras
Course overview1min
Learning activities and assessment1min
Which continent do you hail from?1min
Preconceptions: What makes a good leader?1min
Explore individual differences20min
Explore attitudes, values, and job satisfaction20min
Explore bias20min
Practice task30min
About the habit corner5min
2 exercícios práticos
Recall: Personality, values and attitudes, and perception30min
Week 1 graded quizmin
Semana
2Diversity and Inclusion
Welcome to Week 2 of the Know Your People course. This week you will explore diversity and inclusion in organisations. You will learn about the challenges for leaders in an increasingly diverse workplace and pay close attention to the benefits that diversity can provide – especially if you have the right expertise and perspective. This week draws on learning from Week 1 by highlighting the importance of individual differences in our thinking about diversity. You will also think about how perception and perceptual bias might be important in more diverse workplaces. You will also look at different types of diversity and different levels – we often think of diversity in terms of gender, age or nationality, but to take full advantage of diversity, we need to look beyond these bio-demographic aspects of people at work and focus on deeper-level differences, such as differences in the way people think and their viewpoints. These may not be as easy to detect but they are critical to understanding how diversity can help organisations be more innovative and competitive. You will explore some of the remarkable outcomes that leaders have generated by creating more inclusive workplaces and take a closer look at how you can lead more inclusively. Be prepared to think differently about differences – this could be the key to unlocking the real potential of people at work!
4 vídeos (total de (Total 20 mín.) min), 5 leituras, 2 testes
4 videos
Week 2 - Outline1min
Diversity: Some fundamentals6min
The challenge of diversity6min
Diversity management5min
5 leituras
Explore workplace diversity20min
Explore workplace inclusion20min
Explore diversity and inclusion solutions20min
Practice task30min
Week 2 graded peer review5min
1 exercício prático
Recall: Diversity, impact, inclusion30min
Semana
3Motivating Your People
Welcome to Week 3 of the Know your people course. This week you will explore motivation in organisations. You will learn about what motivates people and the actual process of motivation. Both are important when you make decisions about rewards, organising work and even relationships at work and we draw on more than fifty years of research to design a motivating job. Thinking about motivation is often restricted to monetary rewards but we need to look more closely at issues of meaning and commitment if you are to really understand motivation. You will pay close attention to the difference between extrinsic and intrinsic motivation to answer the question: does money motivate? The answer might surprise you! You will also look at different types of rewards and think critically about the role of punishment at work. Be prepared to challenge your thinking about traditional rewards – especially money – the most effective motivators are often invisible!
4 vídeos (total de (Total 21 mín.) min), 4 leituras, 2 testes
4 videos
Week 3 outline1min
What motivates your people?7min
How to motivate your people?6min
Designing a motivating job5min
4 leituras
Explore motivation 120min
Explore motivation 230min
Explore design for motivationmin
Practice task30min
2 exercícios práticos
Recall: Motivating people30min
Week 3 graded quizmin
Semana
4Conflict and Emotion: Good or Bad?
Welcome to Week 4 of the Know your people course. This week you will explore conflict and emotions in organisations. Most of us think of conflict as inherently negative – something that we should avoid at work. But is harmony always better than friction? Is there a time when rocking the boat is a good idea? In an effort to answer these questions, you will learn about different types of conflict and their impact on the way people interact and think. You will pay close attention to the downside of conflict in organisations but you will also explore how you, as a leader, can think about conflict as a way to avoid stagnation and ‘groupthink’ – and even help employees innovate. You will also look into the role of emotions at work. Conflict and emotion often go hand-in-hand but emotions play a much greater role in our working life than you might think. Its not just about how you feel either; emotions can have a powerful influence on the way you think.
4 vídeos (total de (Total 15 mín.) min), 4 leituras, 2 testes
4 leituras
Explore conflict10min
Explore the conflict process45min
Explore emotions30min
Week 4 graded peer review5min
1 exercício prático
Recall: Conflict and emotion10min
Instrutores
Rebecca Mitchell
Professor of ManagementDepartment of Management
Sobre Macquarie University
Macquarie is a hub of inspired and unconstrained thinking. Macquarie was founded with a unique purpose: to bring minds together unhindered by tradition. Created to challenge the education establishment, Macquarie has a rich track record of innovation. Macquarie actively shapes the complex issues that define the future of humanity.
Sobre o Programa de cursos integrados Leading: Human Resource Management and Leadership
In this specialisation you will strengthen your capability to effectively lead your people and organisation in an increasingly competitive and complex work environment. Through four themed courses, you will learn how to motivate by creating meaning at work and to harness the power of conflict, diversity and teamwork to innovate and increase productivity. You will strengthen your leadership skills and your capacity to adapt and align your organisation. Learning from psychology, sociology and organisation science will help you inspire, influence and drive change across your organisation so that you can position yourself and your organisation to taking full advantage of emerging opportunities.
This involves learning how to: Apply key principles of organisational leadership to develop and evaluate strategies for attracting, motivating and resourcing talent; Take a strategic perspective in designing and aligning competitive, sustainable organisations; Meeting the challenge of interruptive complexities through agile shifts between different leadership styles; Creating vision and meaning to drive change and influence.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
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