Your marketing quest begins here! The first course in this specialization lays the neccessary groundwork for an overall successful marketing strategy. It is separated into two sections: Market Research and Consumer Behavior.
Gain the tools and techniques to translate a decision problem into a research question in the Market Research module. Learn how to design a research plan, analyze the data gathered and accurately interpret and communicate survey reports, translating the results into practical recommendations.
You will then focus in on the consumer decision-making process, highlighting the key moments from identifying a need to buying and consuming a product. Adopt a true “consumer focus” in your managerial decisions by analyzing how consumers make decisions, what happens (in their hearts and minds) at different stages of the decision making process, and the variables that influence those decisions.
This course will equip you with the knowledge required to understand the state of your product before approaching the market strategy. There’s no better place to build the foundations of your marketing journey!
Este curso faz parte do Programa de cursos integrados Estratégia de marketing
Market Research and Consumer Behavior
oferecido por
Informações sobre o curso
4.2
788 classificações
Habilidades que você terá
Market ResearchConsumer BehaviourData Analysis
Programa - O que você aprenderá com este curso
Semana
1Consumer Behavioral Fundamentals
This Course consists of two blocks: Marketing Research and Consumer Behavior. First, learners will see the tools and methods to be able to effectively conduct (or hire) and interpret marketing research. Second, they will learn the foundations of consumer behavior and the consumer decision-making process and how to use this knowledge in the formulation of effective marketing strategies and tactic.
In this first module, you will head-dive into your consumer's thought-processes to really get to know what makes them tick, and, more specifically, what makes them make their purchase decisions. Getting into the mind of your customer is the first step in developing a marketing strategy that is effective.
8 vídeos (total de (Total 39 mín.) min), 1 leitura, 1 teste
8 videos
Why is Consumer Behavior Important in the Marketing Process Framework?6min
The Consumer Behavior Process8min
The Consumers' Attitudes Perspective4min
The Contiuum of Consumers' Thought Process5min
Prospect Theory: How Your Customers' Rationality Affects Their Decisions5min
Understanding Your Customers' Limits4min
The Continuum of Buying-Decision Behavior4min
1 leituras
Reading: Motivation, Cognition, Learning: Basic Factors in Consumer Behavior18min
1 exercício prático
Graded Quiz24min
Semana
2The Consumer Decision Process
Module 2 will guide you through the consumer decision-making process. Here you will explore how a potential-buyer researches a product, how they make their purchase decision, and their post-purchase evaluation. You will also understand the difference between consumer markets and business markets.
7 vídeos (total de (Total 36 mín.) min), 1 leitura, 1 teste
7 videos
Need Recognition and Information Search4min
Evaluation of Alternatives & Purchase4min
Post-Purchase Evaluation4min
What Constraints do Consumers Enounter?4min
Information Processing and Overload7min
How Perceptions & Attitudes Affect Consumers' Decisions6min
1 leituras
Reading: Consumer Attitudes and Perceptions on Sustainability50min
1 exercício prático
Graded Quiz12min
Semana
3Marketing Research Fundamentals
In the second half of this course, you will explore the world of marketing research. In Module 3, Professor Sinha will share with you the importance of market research and how to acquire data. Later, you will delve into the different types of experimental research and design.
8 vídeos (total de (Total 42 mín.) min), 1 teste
8 videos
The Steps to Conducting Marketing Research5min
Types of Market Research7min
Exploratory, Descriptive and Causal Research – Part I5min
Exploratory, Descriptive and Causal Research – Part II3min
Types of Experimentation4min
Validity & Reliability4min
Types of Experimental Designs3min
1 exercício prático
Graded Quiz14min
Semana
4Marketing Research Data Collection & Analysis
In the last Module of this course, you will learn with more detail the various types of data acquired during the marketing research process and how to evaluate and assess it. Discovering the importance of, and how to create an effective survey, will also be covered.In the second half of this course, you will explore the world of marketing research.
6 vídeos (total de (Total 30 mín.) min), 1 leitura, 1 teste
6 videos
Secondary Data & Scales of Measurement4min
How to Design a Questionnaire6min
How to Measure and Scale our Consumers' Attitudes6min
Target Population and Sampling2min
Categorical Data, Metric Data & Hypothesis Testing5min
1 leituras
Self-Reports: How the Questions Shape the Answers40min
1 exercício prático
Graded Quiz14min
81%
comecei uma nova carreira após concluir estes cursos
60%
consegui um benefício significativo de carreira com este curso
Melhores avaliações
por MG•May 5th 2018
I have learnt so much on the fundamentals of Consumer Behaviour and Market Research. Thank you to Professor Sameek Sinha for the guidance and excellent delivery of the module lesson.
por DP•Aug 17th 2018
The lessons are well planned and have very good insights. The explanation of concepts with real time examples with help of video is awesome. A very well designed course.
Instrutores
Shameek Sinha
ProfessorMarketing
Sobre IE Business SchoolIE Business School
IE Business School is an internationally recognized business school where the leaders of tomorrow shape their ideas and learn to become global citizens. For over 40 years, IE Business School has promoted innovation and change in organizations, equipping managers with an entrepreneurial mindset that generates employment, wealth, and social well-being.
Regularly featured among the top business schools in the world, IE Business School has an urban campus in Madrid and a faculty of more than 400 professors who teach students from approximately 90 countries in its undergraduate and master programs. IE uses innovative online, face-to-face, and blended learning formats, including the IE Communities Platform where knowledge and experiences are exchanged with over 50,000 IE graduates that currently hold management positions in more than 100 countries worldwide.
Sobre o Programa de cursos integrados Estratégia de marketing
Do you hear the word “marketing” on a daily basis, but aren’t sure what marketing really is or why your business needs it? Do you know that marketing is important to your company, product, or service, but aren’t sure where to start?
Cover the concepts and tools you need to successfully develop a marketing strategy for a business, product or service. Begin by understanding consumers and the main market research techniques, then learn how to correctly segment, target and position your product to achieve success. Continue by analyzing the four critical areas in marketing, the famous four Ps of Product, Price, Promotion and Place. Finally, get the backing your ideas deserve and communicate the actions through a Marketing Plan.
In the final capstone project you will develop a Marketing Plan for a product or service.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
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