Do you work in finance or interact with finance professionals? Is it necessary to speak, write or understand English in your career? Follow the authentic characters in this course as they work through common business situations in finance and economics. Learn from your successes and failure, and think critically about your own communication options. After taking this course, you will be able to read and create efficient e-mails, reports, and impactful presentations with words and phrases commonly used in finance and economics. Communicate clearly under pressure utilizing recently learned strategies, and obtain immediate feedback about the efficiency of your business communication skills in English from other finance professionals around the world! Gain the English communication skills that you desire and that global managers expect.
Este curso faz parte do Programa de cursos integrados Business English
Business English: Finance and Economics
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Informações sobre o curso
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Habilidades que você terá
Win-Win GameBusiness CommunicationFinanceLeadershipNegotiation
Programa - O que você aprenderá com este curso
Semana
15 horas para concluir
Budgeting
While in the budgeting process, Catherine asks managers to keep their expenses flat. Jake, however, ignores this request believing he can increase sales by spending more on promotions. How do you think Catherine handles this situation? In this week, you’ll watch Catherine and Jake talk about his budget. You’ll observe how she uses questions to help Jake think of ways to meet both of their needs. After completing this week, you’ll be able to form questions that lead to open and honest conversations and produce positive results.
6 vídeos (total de (Total 30 mín.) min), 11 leituras, 7 testes
6 videos
1.4 Probing Questions3min
1.10 Open Communication5min
1.12 Forming Yes/No Questions6min
1.14 Forming WH Questions5min
1.19 Review: Budgeting5min
11 leituras
1.1 Weekly Goals and Advice from Instructors10min
1.3 Vocabulary Preview: Budgeting10min
1.5 "How to Ask the Right Questions: A Framework for Asking"10min
1.7 Probing Question Stems10min
1.9 Asking the right questions? Have Intellectual Curiosity10min
Bonus: Worksheet for Practicing How to Say Numbers10min
Bonus: "Sensitivity to Criticism Test"10min
1.15 "Your Company's Culture" An article with lots of WH-questions10min
1.17 "Getting to Yes: Interest versus Positions"10min
1.18 Budget Review Worksheet (Use with Review: Budgeting)10min
1.22 Quizlet Vocabulary Practice: Budgeting10min
6 exercícios práticos
1.6 Probing Questions8min
1.8 Probing Question Stems2min
1.11 Open Communication8min
1.13 Forming Yes/No Questions8min
1.16 Forming WH Questions8min
1.21 Week 1 Test26min
Semana
25 horas para concluir
Forecasting
You’ve collected the data, done the analysis, made the forecasts. Now, you must be able to clearly explain your conclusions. After completing this week, you’ll be more prepared for this difficult task. You’ll practice useful language for describing the whole story represented in your charts and graphs and use strategies for staying calm and avoiding defensiveness when challenged. With Catherine as a model in The Challenge, you’ll be off to a good start.
6 vídeos (total de (Total 32 mín.) min), 9 leituras, 6 testes
6 videos
2.4 Answering Questions Without Defensiveness4min
2.6 Chart Communication5min
2.11 Transition Phrases for Contrast and Additions4min
2.13 Transition Phrases for Cause and Effect4min
2.17 Review (Watch with Companion Worksheet)9min
9 leituras
2.1 Weekly Goals and Advice from Instructors10min
2.3 Vocabulary Preview: Forecasting10min
2.7 "How to Give a Great Financial Presentation" (by telling a story)10min
2.8 "Secrets of Reading Financial Reports"10min
2.9 How to Organize your Story and Other Hints10min
Bonus: "4 Magic Phrases"10min
2.15 More Transition Phrases for Cause/Effect, Contrast and Addition10min
2.16 Review Companion Worksheet10min
2.21 Quizlet Vocabulary Practice: Forecasting10min
5 exercícios práticos
2.5 Answering Questions Without Defensiveness8min
2.10 Chart Communication/Storytelling14min
2.12 Transition Phrases for Contrast and Additions10min
2.14 Transition Phrases for Cause and Effect8min
2.20 Week 2 Chapter Test24min
Semana
35 horas para concluir
Purchasing
Approving a large expenditure means many hours of giving and taking, of persuading and conceding. This can be a painful process, but it doesn’t need to be. Follow a process that will take the pain away. Learn the language and the process for successfully negotiating solutions where everyone is happy. After completing this week, you’ll be able to follow a process and use the language for negotiating win-win solutions. You’ll also be able to recognize tricky ethical situations where your integrity can shine.
6 vídeos (total de (Total 29 mín.) min), 8 leituras, 7 testes
6 videos
3.4 Making Concessions4min
3.8 Maintaining Integrity4min
3.13 Persuasive Language-Logic5min
3.16 Phrases for Concession3min
3.19 Review8min
8 leituras
3.1 Weekly Goals and Advice from Instructors10min
3.3 Vocabulary Preview: Purchasing10min
3.5 Conceed to Your Ego: A Video10min
3.9 Five Ways to See if your Business Integrity is Showing10min
3.11 "The 6 Types of Socratic Questions"10min
3.15 More Phrases for Concession and Counter Arguments10min
3.18 Review Companion Worksheet: How to Negotiate a Win Win10min
3.23 Quizlet Vocabulary Practice: Purchasing10min
6 exercícios práticos
3.7 Making Concessions10min
3.10 Maintaining Integrity10min
3.12 Socratic Questions and Business Integrity Showing6min
3.14 Persuasive Language-Logic8min
3.17 Phrases for Concession8min
3.22 Week 3 Chapter Test12min
Semana
45 horas para concluir
Auditing
“What documentation do you need?” “I’m sorry, but I don’t have time.” These statements are commonly heard while preparing for an audit. Do you have to have super powers to get everyone to just do what you ask? Although you may not have super powers, you definitely have the power to lead others. After completing this week, you’ll be able to recognize 5 types of power, influence positive interactions, and find words that carry the tone of your intended meaning.
6 vídeos (total de (Total 32 mín.) min), 10 leituras, 6 testes
6 videos
4.4 Types of Power4min
4.8 How to Use Different Types of Power4min
4.12 Speaking Tone5min
4.17 Writing Tone7min
4.19 Review: Auditing6min
10 leituras
4.1 Weekly Goals and Advice From Instructors10min
4.3 Vocabulary Preview: Auditing10min
4.5 Auditors and Power Relationships: How Can We Get Along?10min
4.6 William Ury: "NO Means Yes" ~ Tell that to Your Auditor!10min
4.9 "Five Ways To Get Anyone To Do Anything"10min
4.13 Sound of Confidence: Amy Cuddy's Power Poses10min
4.14 Three Productive Language Choices10min
4.16 Companion Email for "Writing Tone" Instructional Video: Delay in analytic software launch10min
Bonus: Super Cool Comparison Tool for Analyzing How Well Your Writing Style Matches Others10min
4.22 Quizlet Vocabulary Practice: Auditing10min
5 exercícios práticos
4.7 Types of Power8min
4.11 Using Different Types of Power6min
4.15 Speaking Tone and Body Language8min
4.18 Writing Tone6min
4.21 Week 4 Chapter Test10min
33%
comecei uma nova carreira após concluir estes cursos
25%
consegui um benefício significativo de carreira com este curso
Melhores avaliações
Thank you very much it helps a lot! The business phrases absolutely useful.\n\nThanks Again!
Great course, professional videos, good tests, I've completely satisfied. Thank you!
Instrutores
Andrea Mürau Haraway
International EducatorArizona State University, Global Launch
Wanda Huber
International EducatorArizona State University Global Launch
Jenny Young
International EducatorArizona State University Global Launch
Beatriz Fuentes-Anderson
International EducatorArizona State University Global Launch
Sobre Universidade do Estado do Arizona
Arizona State University has developed a new model for the American Research University, creating an institution that is committed to excellence, access and impact. ASU measures itself by those it includes, not by those it excludes. ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it.
Sobre o Programa de cursos integrados Business English
This Specialization serves as an introduction to Business English, where you will learn to communicate about topics such as management, finance and marketing. You will also write proposals, executive summaries, and marketing materials. You will also learn the necessary language structures to run a meeting, achieve sales, and negotiate other business transactions. In the Capstone Project, you will apply these skills to communicate and launch a new product in English, making sure that business executives have a variety of linguistic tools with practical applications in business scenarios in a variety of functional areas.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
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