Informações sobre o curso
4.1
55 classificações
11 avaliações
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Horas para completar

Aprox. 12 horas para completar

Sugerido: 3 weeks of study, 1-2 hours/week...
Idiomas disponíveis

Inglês

Legendas: Inglês
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Horas para completar

Aprox. 12 horas para completar

Sugerido: 3 weeks of study, 1-2 hours/week...
Idiomas disponíveis

Inglês

Legendas: Inglês

Programa - O que você aprenderá com este curso

Semana
1
Horas para completar
27 minutos para concluir

Introduction to Specialisation and Course

In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we will begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal communicative strategies to present information based on the 7 communication principles. And, finally, you will learn to build your personal profile and appropriately align yourself to a globalised workplace....
Reading
2 vídeos (total de (Total 7 mín.) min), 2 leituras
Video2 videos
Course Introduction Video2min
Reading2 leituras
Specialisation Overview10min
(FAQ) Frequently Asked Questions10min
Horas para completar
1 hora para concluir

Establish Work Relationships

In this module, you will learn that, in order to adopt appropriate communication strategies in a globalised workplace, it is very important to gain insights into what is valued in a culture and how language is used to reflect cultural values. We can then move on to discuss some effective intrapersonal and interpersonal communication skills required to build relationships with colleagues and to inform others in a workplace....
Reading
9 vídeos (total de (Total 58 mín.) min), 1 leitura, 1 teste
Video9 videos
Power Distance2min
Individualist and Collectivist2min
Masculinity and Femininity3min
Long and Short Term Orientation3min
How cultural values affect the way we communicate6min
Intrapersonal Communication9min
Communication Process12min
Cultural Values, Context and Politeness10min
Reading1 leituras
References10min
Quiz1 exercício prático
Establish Work Relationships20min
Semana
2
Horas para completar
9 horas para concluir

Effective Communication

In this module, you will learn about the 7 principles of effective communication, and how you can effectively inform your colleagues based on the 7 principles of communication to inform....
Reading
15 vídeos (total de (Total 119 mín.) min), 2 leituras, 4 testes
Video15 videos
Clarity5min
Completeness4min
Correctness3min
Conciseness3min
Concreteness4min
Coherence4min
Courtesy7min
Summary for 7Cs1min
Using the 7Cs to Inform9min
Giving Instructions14min
Offering Suggestions16min
Seeking Clarification15min
Giving Bad News21min
Summary for Interpersonal Communicative Strategies2min
Reading2 leituras
References10min
Pre-lesson tasks10min
Quiz1 exercício prático
Quiz for Giving Instructions20min
Semana
3
Horas para completar
4 horas para concluir

Personal Profile

And, finally, you will learn how to establish a professional self in a globalised workplace. You will learn to adopt strategies to build a professional image and relationships with colleagues as a team member and team leader in a globalised workplace, align yourself to your workplace, build your own personal profile (brand) in a workplace, and use social networking sites to widen your network and present your personal profile (brand)....
Reading
6 vídeos (total de (Total 65 mín.) min), 3 leituras, 1 teste
Video6 videos
Aligning self to your workplace4min
For Potential Employers8min
In Workforce17min
Connecting on Social Networking Sites14min
Etiquettes of using Social Networking Websites8min
Reading3 leituras
References10min
Useful websites for your personal branding, CV and portfolio10min
References10min
4.1
11 avaliaçõesChevron Right

Melhores avaliações

por SBOct 25th 2016

It is extremely contemporary and a very useful course!

Instrutores

Avatar

Misty So-Sum Wai-Cook

Dr
Centre for English Language Communication

Sobre National University of Singapore

A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment. ...

Sobre o Programa de cursos integrados Effective Communication in the Globalised Workplace

In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace. This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players....
Effective Communication in the Globalised Workplace

Perguntas Frequentes – FAQ

  • Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.

  • Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.

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