In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace.
As language reflects cultures, we begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace.
You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles.
Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.
Este curso faz parte do Programa de cursos integrados Comunicação eficiente no ambiente de trabalho globalizado
Establishing a Professional ‘Self’ through Effective Intercultural Communication
oferecido por
Programa de cursos integrados Comunicação eficiente no ambiente de trabalho globalizadoUniversidade Nacional de Cingapura
Programa - O que você aprenderá com este curso
Semana
1Introduction to Specialisation and Course
In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we will begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal communicative strategies to present information based on the 7 communication principles. And, finally, you will learn to build your personal profile and appropriately align yourself to a globalised workplace.
2 vídeos (total de (Total 7 mín.) min), 2 leituras
2 leituras
Specialisation Overview10min
(FAQ) Frequently Asked Questions10min
Establish Work Relationships
In this module, you will learn that, in order to adopt appropriate communication strategies in a globalised workplace, it is very important to gain insights into what is valued in a culture and how language is used to reflect cultural values. We can then move on to discuss some effective intrapersonal and interpersonal communication skills required to build relationships with colleagues and to inform others in a workplace.
9 vídeos (total de (Total 58 mín.) min), 1 leitura, 1 teste
9 videos
Power Distance2min
Individualist and Collectivist2min
Masculinity and Femininity3min
Long and Short Term Orientation3min
How cultural values affect the way we communicate6min
Intrapersonal Communication9min
Communication Process12min
Cultural Values, Context and Politeness10min
1 leituras
References10min
1 exercício prático
Establish Work Relationships20min
Semana
2Effective Communication
In this module, you will learn about the 7 principles of effective communication, and how you can effectively inform your colleagues based on the 7 principles of communication to inform.
15 vídeos (total de (Total 119 mín.) min), 2 leituras, 4 testes
15 videos
Clarity5min
Completeness4min
Correctness3min
Conciseness3min
Concreteness4min
Coherence4min
Courtesy7min
Summary for 7Cs1min
Using the 7Cs to Inform9min
Giving Instructions14min
Offering Suggestions16min
Seeking Clarification15min
Giving Bad News21min
Summary for Interpersonal Communicative Strategies2min
2 leituras
References10min
Pre-lesson tasks10min
1 exercício prático
Quiz for Giving Instructions20min
Semana
3Personal Profile
And, finally, you will learn how to establish a professional self in a globalised workplace. You will learn to adopt strategies to build a professional image and relationships with colleagues as a team member and team leader in a globalised workplace, align yourself to your workplace, build your own personal profile (brand) in a workplace, and use social networking sites to widen your network and present your personal profile (brand).
6 vídeos (total de (Total 65 mín.) min), 3 leituras, 1 teste
6 videos
Aligning self to your workplace4min
For Potential Employers8min
In Workforce17min
Connecting on Social Networking Sites14min
Etiquettes of using Social Networking Websites8min
3 leituras
References10min
Useful websites for your personal branding, CV and portfolio10min
References10min
Instrutores
Misty So-Sum Wai-Cook
DrCentre for English Language Communication
Sobre Universidade Nacional de Cingapura
A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment.
Sobre o Programa de cursos integrados Comunicação eficiente no ambiente de trabalho globalizado
In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace.
This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
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