Este curso faz parte do Programa de cursos integrados Effective Communication in the Globalised Workplace
Strengthening Your Widening Network
oferecido por
Programa de cursos integrados Effective Communication in the Globalised WorkplaceNational University of Singapore
Informações sobre o curso
4.2
30 classificações
In this course, you will learn strategies not only on how to communicate effectively but also how to strengthen your relationships with co-workers and other stakeholders from diverse cultural backgrounds, both inside and beyond the organisation. In particular, "Strengthening your widening network" aims to equip you with a workplace discourse that facilitates familiarity with practices in the working environment and to help you appreciate the complexities inherent in the organisational structure and hierarchy.
You will learn to write effective emails demonstrating a keen awareness of your audience and the 7 communication principles. In addition, you will learn to voice your views and assert your position at various communication contexts such as formal meetings and work-related discussions.
By the end of the course, you should demonstrate a greater communicative and linguistic competence, with a better grasp of interpersonal and intercultural communication in a globalised workplace.
Programa - O que você aprenderá com este curso
1
Seção
About the Specialisation and the Course
In this Module, you will find out more about the four courses that are offered in this Specialisation.
2 vídeos (Total de 10 min), 3 leituras
2 videos
Introduction to Strengthening your Widening Network5min
3 leituras
Specialisation Overview10min
Course Reading References10min
(FAQ) Frequently Asked Questions10min
Faces Places Phases
We will look at getting to know our colleagues, the physical work place, as well as the different levels of people on the organisational chart.
5 vídeos (Total de 35 min), 1 leitura, 2 testes
5 videos
Making Small Talk10min
Navigating the Workplace3min
Polite Requests & Responses7min
Knowing Who's Who8min
1 leituras
Reference List10min
2 exercícios práticos
Polite Requests14min
Starting on the Right Note8min
2
Seção
Effective Communication through the Email
We will look at how to connect with people appropriately and on the right note, as well as using the right mode, bearing in mind the 7Cs of effective communication as well as some theoretical constructs of intercultural communication. We will also look at effective email writing.
6 vídeos (Total de 33 min), 1 leitura, 3 testes
6 videos
Modes or Channels of Communication4min
Knowing Who's Who8min
Clear & Concise6min
Concrete & Correct3min
Coherent, Complete & Courteous8min
1 leituras
Reference List10min
2 exercícios práticos
Choosing the right modes10min
Emailing – Different Strokes for Different Folks16min
3
Seção
Meetings in a Globalised Workplace
We will look at appropriate meeting behaviours and skills, how to participate at meetings effectively so as to be a contributing member of your organisation. We shall also be looking briefly at how you can build trust and credibility, two very important elements in interpersonal relationships.
9 vídeos (Total de 41 min), 1 leitura, 4 testes
9 videos
Before the Meeting: High/Low Context4min
Before the Meeting: Perceptions of Time4min
At the Meeting4min
Seeking Clarification6min
Disagreeing3min
Consideration5min
More on Cultural Dimensions6min
Conclusion2min
1 leituras
Reference List10min
3 exercícios práticos
Behaviours6min
Meeting Skills4min
Know your audience and up your game6min
Instrutores
Sarah Chong
Centre for English Language Communication
Sobre National University of Singapore
A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment.
Sobre o Programa de cursos integrados Effective Communication in the Globalised Workplace
In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace.
This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players.
Perguntas Frequentes – FAQ
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
Is financial aid available?
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