Jan 31, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
Feb 03, 2020
The course is very good. I have learned a lot from the course. A lot of interesting topics and help me to under the marketing. I will for sure continue learning more courses from this specialization.
por Baba P N•
Feb 10, 2016
As a undergraduate economics student, it helped me develop a thinking in business which is invaluable.
por Shreya A•
Apr 21, 2020
After successfully completing the quizzes, it would be good to know which answers were wrong and why.
por Emerson J L•
Mar 12, 2020
Some parts have been challenging. But a willing and learning mind surely can overcome the challenges
por Oleg L•
Jul 09, 2017
Interesting. I would say there is clear lack of technical details but overall the cource is very good
por Yini ( D•
Jul 08, 2019
Totally was nice, but could be better if some concept could go more deep, instead of 5 seconds talks
por Mark P•
Feb 10, 2016
The material in the course is great, but it's too short. I'd prefer a longer, more in-depth course.
por Tasha C•
Jan 03, 2019
Very informative. Interesting topics, and strategies that can be used to up the level of the team.
por Philipp N•
Sep 29, 2018
It could be a little bit more advanced and have more practical examples and cases, like in week 5.
Sep 13, 2018
I found information interesting, but would have liked more exercises and application of knowledge.
por raj u•
Jan 13, 2017
One of my best experiences in learning through good teaching methods. The lectures are very good.
por Juan P A•
Dec 04, 2015
Was too basic, they might want to go deeper with the Analysis with some tool (R would be awesome)
por Monarch A•
Apr 30, 2020
explained a lot about basics of customer bhaviour.not recommended for expierienced professionals
por Bukunmi A•
Mar 21, 2020
I found this course insightful. I learnt about certain metrics that can be leveraged for growth.
por Asad N•
Jul 08, 2019
Very informative, i hoped there would be more case studies and hands on examples. But awesome :)
por Himanshu D•
Feb 13, 2017
Good for the beginners who want to acquaint themselves with analytics in customer service area.
por Raphaël M•
Nov 26, 2015
Great course. However I would have appreciated more hands on examples, perhaps too theoretical.
Mar 27, 2017
Really good information, but the test questions were not very well written, especially Part 2.
por Thomas N•
Oct 20, 2016
Great course for informing the correct mindset for analysis that solve real business problems.
por Ucheoma C•
Oct 19, 2019
Wow, it was really nice to have taken up a course to study in coursera. I learn a great deal.
por kamalika P•
Oct 11, 2019
Really helps you think in an analytic way when it comes to designing your marketing campaigns
por Mohit P•
Sep 29, 2016
great but a bit more elaborate explaining of slides would have just take it to a notch higher
por Ray S•
Feb 08, 2016
Thank you. Really enjoyed the content, insights and the structure of the course. Time well in
por Israel O V S•
Sep 26, 2019
Muy buen curso para conocer herramientas y tener un mayor conocimiento del análisis de datos
por Sulabh N•
Sep 02, 2019
Nice course at a beginner level. Gives an overview of what customer analytics is all about.
por renjith r•
Jan 30, 2019
Covers the basic, meets the objective of coming to terms with the terminology and its usage.