When you think of social media, you might think of a popular social network, like Facebook, Twitter, or LinkedIn. These are indeed powerful, but the universe of social media is much larger. Both online and off, most everything we do has a social component that is mediated by some technology. After all, technologies have been helping people communicate since long before your favorite curly-haired CEO dropped out of college. In this module, you’ll learn about different types of social software, how to think about physical collaboration and digital collaboration using the same framework, and what the challenges to success for collaborative software are.

In our always-on, pervasively connected world, it can seem as if space and distance don’t matter anymore. Indeed, more and more organizations are outsourcing work around the globe and/or opening satellite locations. But being instantly reachable from anywhere in the world, isn’t the same as being there. In this module, you’ll learn the ways that distance does and doesn’t matter, how to design for this reality and how to create technologies that go beyond being there.