Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement.
oferecido por
Leading Healthcare Quality and Safety
Informações sobre o curso
Resultados de carreira do aprendiz
25%
12%
Resultados de carreira do aprendiz
25%
12%
Certificados compartilháveis
100% on-line
Prazos flexíveis
Nível iniciante
Aprox. 11 horas para completar
Inglês
oferecido por
Universidade George Washington
In the heart of our nation’s capital with additional programs in Virginia, the George Washington University was created by an Act of Congress in 1821. Today, GW is the largest institution of higher education in the District of Columbia. The university offers comprehensive programs of undergraduate and graduate liberal arts study, as well as degree programs in nursing, medicine, public health, law, engineering, education, business and international affairs. Each year, GW enrolls a diverse population of undergraduate, graduate and professional students from across the country and around the world.
Programa - O que você aprenderá com este curso
Establishing a Framework for Quality & Safety
Welcome to Module 1! During this module, you'll learn about the current state of healthcare quality and safety in the US and globally, and the essential characteristics and expected outcomes of safe, high-quality healthcare. We'll also discuss the core elements of quality improvement, and the data needed to assess the safety and quality of care. Finally, we'll examine lessons learned from other industries & disciplines that can be applied to healthcare improvement efforts. We're looking forward to getting started!
Safety as a First Principle of Quality
Welcome to Module 2! This week, we examine the criticality of patient safety to healthcare and the sciences underlying patient safety. You'll learn a model for systems engineering and a process for anticipating and addressing medical errors. You'll also learn about the importance of a just culture approach to medical error prevention.
Measures & Measurement
Welcome to Module 3! This week we delve into measures and measurement. You'll learn to apply the basic Donebedian framework for measuring quality in healthcare in terms of structure, process and outcomes. We'll discuss the key attributes of useful (good) healthcare measures and the core concepts of validity and reliability. You'll also learn the most critical elements to consider in choosing and applying a measure or measures to measurement in a given health care setting or situation, and the key characteristics of a measurement process that must be present to provide information that is a valid and useful reflection of quality of care.
Quality and Safety Improvement Science
Welcome to Module 4! This week you'll learn how to identify quality improvement opportunities and apply the PDSA cycle to address them. We'll also discuss the importance and benefits of team-based approaches to quality improvement, and the value of Health Information Technologies (HIT) and other innovations in improving health care quality.
Avaliações
Principais avaliações do LEADING HEALTHCARE QUALITY AND SAFETY
I would like to state state that this is a course that is very well rounded in the topics taught/discussed and would recommend it to anyone wishing to improve quality in the field of health care!
This course is really useful to give an overview of quality improvement specifically in health care. The 2 tutors are so passionate in providing both knowledge and inspiring students. Thank you!
how to be an effective leader was quite important for me. the questions really fit to me as i have joined a new job as quality manager and have found myself struggling to create safety culture.
Loved this course. Helped me understand the quality issues related to healthcare, various quality & bench marking options and how to lead a quality of care improvement initiative.
This course give me insight of how to handle hospital quality assurance better in order to improve the hospital performance both from top-down and bottom-up way of management.
Good course that provides some deep insight into the healthcare system. Quizzes are pretty easy though and are really about memorization more than applying your knowledge.
An excellent content with organised flow of information enabled me to imbibe the quality information. I am greatly thankful to the inventor of this course. Thanks
thank you for you effort, being that simple and clear means that much work has been done...\n\nIt was my starting point to enroll in quality management society :)
Course content and outline were great. The presentations, especially the later modules, were quite monotonous. These could have been more engaging.
Excellent course, a lot of useful information and a very good approach to the quality and safety in health care needs and current scenarios.
Great course!! I would recommend it to all healthcare providers who are interested in improving quality & patient safety in their facility.
Wonderful high quality course a must take healthcare leadership class and very applicable to the healthcare setting as well.\n\nGeraldine
Excellent instructors, Very interesting information which will be very useful for me. Enjoyed the course both a professional and
Excellent course, give you the necessary tools for quality improvement, leadership, just culture and personal development.
It was very informative and more concerned on leadership development thus leading quality improvement in the organization
Great course. I rated a 4 for the sole reason that in some modules, some readings and resources were unavailable.
It was a pleasant experience after taking this comprehensive course. I learnt a lot from an experienced faculty.
Excellent Course, specially for the beginners who want develop the concept of healthcare quality and safety.
i would like to thank the course coordinator for the course its a very Good and Helpful course\n\nThank you
A very good insight in to the basics of quality improvement. Very well presented and easy to follow.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.
O que recebo ao adquirir o Certificado?
Quando você adquire o Certificado, ganha acesso a todo o material do curso, incluindo avaliações com nota atribuída. Após concluir o curso, seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
Qual é a política de reembolso?
Existe algum auxílio financeiro disponível?
Can I earn Continue Education credit for this course?
This continuing nursing education activity has been approved by the Maryland Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Nursing CE Contact Hours: 10.5.
Healthcare professionals interested in earning the Nursing CE contact hours must:
1) Enroll in the course and purchase the $49 Coursera Certificate option
2) Register for the Nursing CE contact hours through the George Washington University School of Nursing via the link below. There is an additional non-refundable fee of $60.
3) Successfully complete the course. This requires completion of all modules, reading of all required materials, and a passing score of 80% or higher on all quizzes.
Register for Nursing CE: http://conta.cc/2uePVXA
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