Healthcare Foundations for Administrative Careers. This specialization introduces concepts for healthcare organization administration and operations.

4.6

estrelas

358 classificações

Margaret Kilduff, Ph.D.

12.508 já se inscreveram

oferecido por

Programa de cursos integrados Healthcare Organization OperationsRutgers — Universidade Estadual de Nova Jérsei

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Sobre este Programa de cursos integrados

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The healthcare tetralogy specialization is intended for anyone interested in healthcare organization as practiced in the United States. A range of healthcare organizations are discussed (e.g., medical, dental, pharmaceutical, and public health). The specialization is particularly useful to anyone working in the healthcare industry who either has: 1) a developing interest in the issues important to the administration of healthcare organization operations; or 2) some expertise, but wishes an overview or refresher of the issues. However, those who do not work in the healthcare industry, but who interact with healthcare organizations of any type as patients/consumers will also find the specialization informative. Through the four courses in the specialization, you will cover many aspects of healthcare organization operations including the relationship between healthcare organizations and the health system as well as health care delivery, business process management, and quality improvement within healthcare organizations. Upon completion of the specialization, those who interact with healthcare organizations as patients/consumers will have a better understanding of the issues involved in the effective administration of healthcare organizations and operations. Those working in the healthcare industry, upon completion of the specialization, will be better able to contribute to the effective administration of the healthcare organization’s operations.

Projeto de Aprendizagem Aplicada

The capstone project for each course requires learners to critically synthesize the material from the course to create a healthcare organization and communicate/present aspects of that organization’s operations to their learner colleagues. Each project is presented to learner colleagues via the peer-review feature and each learner evaluates the project of two learner colleagues. The peer-review feature is chosen because each project is presented from the perspective of the Chief Executive Officer (CEO) of that organization. One skill required of all CEOs is the ability to present their thinking and conclusions to others and expect evaluation and feedback. Another skill required of all CEOs is the ability to critically evaluate the presentation, thinking, and conclusions of others. The format of the communication/presentation is different for each course and reflects communication/presentation strategies of importance to CEOs of healthcare organizations.

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Cronograma flexível

Definição e manutenção de prazos flexíveis.

Nível iniciante

Aproximadamente 4 meses para ser concluído

Ritmo sugerido de 4 horas/semana

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Certificados compartilháveis

Tenha o certificado após a conclusão

Cursos 100% on-line

Comece imediatamente e aprenda em seu próprio cronograma.

Cronograma flexível

Definição e manutenção de prazos flexíveis.

Nível iniciante

Aproximadamente 4 meses para ser concluído

Ritmo sugerido de 4 horas/semana

Inglês

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Experimente o Coursera for Business

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Como funciona o programa de cursos integrados

Fazer cursos

Um programa de cursos integrados do Coursera é uma série de cursos para ajudá-lo a dominar uma habilidade. Primeiramente, inscreva-se no programa de cursos integrados diretamente, ou avalie a lista de cursos e escolha por qual você gostaria de começar. Ao se inscrever em um curso que faz parte de um programa de cursos integrados, você é automaticamente inscrito em todo o programa de cursos integrados. É possível concluir apenas um curso — você pode pausar a sua aprendizagem ou cancelar a sua assinatura a qualquer momento. Visite o seu painel de aprendiz para controlar suas inscrições em cursos e progresso.

Projeto prático

Todos os programas de cursos integrados incluem um projeto prático. Você precisará completar com êxito o(s) projeto(s) para concluir o programa de cursos integrados e obter o seu certificado. Se o programa de cursos integrados incluir um curso separado para o projeto prático, você precisará completar todos os outros cursos antes de iniciá-lo.

Obtenha um certificado

Ao concluir todos os cursos e completar o projeto prático, você obterá um certificado que pode ser compartilhado com potenciais empregadores e com sua rede profissional.

Este Programa de cursos integrados contém 4 cursos

Curso1

Curso 1

Healthcare Organizations and the Health System

4.5

estrelas

273 classificações

Have you ever been in a healthcare waiting room and thought about how the organization could be more efficient? For example, have you found yourself thinking about how to reduce the amount of time spent waiting? Or do you work in a healthcare organization and find yourself thinking about how to improve the organization? If you have, this course is for you. Course content includes an overview of healthcare organizations, their administration and management, and their governance.

The course provides links to external sites to connect you to the larger "real world" of healthcare organizations. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and an electronic poster project. The poster project requires you to synthesize course material to design a healthcare organization and governance structure the way you would have things run in the best of all worlds. The electronic poster file is an artifact of the course which you can circulate to colleagues or use for a talk or presentation event.

Curso2

Curso 2

Health Care Delivery in Healthcare Organizations

4.8

estrelas

98 classificações

Have you ever needed health care and thought that there must be better ways to get or deliver health care? For example, have you found yourself thinking that there should be a way to get a diagnostic test or treatment at home? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to deliver health care? If you have, this course is for you. Course content includes an overview of health care delivery including healthcare consumerism, the patient's perspective, health care delivery for sickness and treatment, as well as health care delivery for health and wellness. The course provides links to external sites to connect you to the larger "real world" of healthcare organizations and health care delivery. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a brief electronic PowerPoint presentation project (PowerPoint only - no oral presentation). The PowerPoint project requires you to synthesize course material to design a patient-centered health care delivery system the way you would have things run in the best of all worlds. The electronic PowerPoint presentation file is an artifact of the course which you can circulate to colleagues or use for a talk or presentation event.

Curso3

Curso 3

Business Process Management in Healthcare Organizations

4.6

estrelas

139 classificações

Have you ever needed to resolve a billing or other issue with a healthcare organization and thought that there must be a better, more efficient, and more customer-friendly way to operate such a business process? For example, have you thought that there should be an easier way to read your bill or pay your bill? Or do you work in a healthcare organization and find yourself thinking that there must be better ways for the business processes to function? If you have, this course is for you.

Course content includes an overview of healthcare organization business processes including business process management approaches as well as a discussion of healthcare organization entrepreneurship as a business process. The course provides links to external sites to connect you to the larger "real world" of healthcare organization business processes, business process management, and entrepreneurship. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a project. The project requires you to synthesize course material to design patient-centered business processes for a healthcare organization the way you would have things run in the best of all worlds. The design (submitted as an electronic word processing document in memo format) is an artifact of the course which you can circulate to colleagues or use as the basis for a talk or presentation event.

Curso4

Curso 4

Quality Improvement in Healthcare Organizations

4.7

estrelas

153 classificações

Have you ever though that healthcare quality could be improved - either where you get health care treatment or where you delivery health care? Have you ever thought that there should be a way for you to determine the relative quality of your choices? Have you found yourself thinking that there should be a way for you to provide your view and input on the quality of healthcare organization? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to continuously and systematically improve the quality of your healthcare organization? If you have, this course is for you.

Course content includes an overview of quality and quality improvement programs, measures, and data in healthcare organizations. The course provides links to external sites to connect you to the larger "real world" of healthcare organization quality and quality improvement. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a project. The project requires you to synthesize course material to design a quality improvement program for a healthcare organization the way you would have things run in the best of all worlds. The design (submitted as an electronic spreadsheet) is an artifact of the course which you can circulate to colleagues or use as the basis for talks or presentations.

Instrutores

Margaret Kilduff, Ph.D.

Professor Emerita

Rutgers Biomedical and Health Sciences

28.307 aprendizes

4 Cursos

oferecido por

Rutgers — Universidade Estadual de Nova Jérsei

Perguntas Frequentes – FAQ

Qual é a política de reembolso?
Se você se inscrever, terá 7 dias para testar sem custo e, durante este período, pode cancelar sem multa. Depois disso, não reembolsamos, mas você pode cancelar sua inscrição a qualquer momento. Veja nossa política para o reembolso total.
Posso me inscrever em um único curso?
Sim! Para começar, clique na carta de curso que lhe interessa e se inscreva. Você pode se inscrever e concluir o curso para ganhar um certificado compartilhável ou você pode auditar para ver os materiais do curso de graça. Quando você se inscrever em um curso que faz parte de uma especialização, você está automaticamente inscrito para a especialização completa. Visite o seu painel de aluno para acompanhar o seu progresso.
Existe algum auxílio financeiro disponível?
Sim. Em programas de aprendizado selecionados, você pode solicitar auxílio financeiro ou uma bolsa de estudos caso não consiga pagar a taxa de inscrição. Se o auxílio financeiro ou bolsa de estudos estiver disponível para a seleção do seu programa de aprendizado, você encontrará um link para se inscrever na página de descrição.
Posso fazer o curso gratuitamente?
Quando se inscrever no curso, você terá acesso a todos os cursos na Especialização e ganhará um certificado quando concluir o trabalho. Se você só quiser ler e visualizar o conteúdo do curso, pode auditar o curso gratuitamente. Se não puder pagar a taxa, você pode solicitar ajuda financeira.
Este curso é realmente 100% on-line? Eu preciso assistir alguma aula pessoalmente?
Este curso é totalmente on-line, então não existe necessidade de aparecer em uma sala de aula pessoalmente. Você pode acessar suas palestras, leituras e atribuições a qualquer hora e qualquer lugar, via web ou dispositivo móvel.
Quanto tempo é necessário para concluir a Especialização?
Each course contains four (4) lessons and each lesson takes approximately 4-6 hours of learner work to complete. The total time required for the successful completion of each course is approximately 16 - 24 hours. The total learner time required for the successful completion of the specialization is, therefore, approximately 64 - 96 hours. You work at your own pace. Some students complete one lesson per week (16 weeks to complete the specialization). Some students, however, work at a faster pace. Some work at a slower pace. The choice is yours and, clearly, depends on other demands on your schedule while completing the specialization.
What background knowledge is necessary?
No background knowledge is necessary to successfully complete the specialization. All that is necessary to begin and successfully complete each course in the specialization is an interest in the content and a motivation to complete the course. However, those working in the healthcare industry may find the content more interesting and relevant.
Do I need to take the courses in a specific order?
No, the courses do not have to be taken in any specific order. The courses do not "build on each other". The content of any one course in the specialization can be successfully completed without having completed any of the other courses in the specialization.
Vou ganhar créditos universitários por concluir a Especialização?
No, neither Rutgers University academic credit nor continuing education units (CEUs) are earned upon the successful completion of any course in the specialization or the successful completion of the specialization as a whole.
What will I be able to do upon completing the Specialization?
Upon successful completion of the specialization, those who interact with healthcare organizations as patients/consumers will have a better understanding of the issues involved in the effective administration of healthcare organizations and operations. Those working in the healthcare industry, upon completion of the specialization, will be better able to contribute to the effective administration of the healthcare organization’s operations.
Where is the Rutgers University 1902 gate shown in the picture located?
The Class of 1902 erected the gate in 1904. It leads to the Queens Campus located in New Brunswick, New Jersey. The six-acre Queens Campus is the oldest section of Rutgers. It is included on both the New Jersey Register of Historic Places and the National Register of Historic Places. The picture is by Zeete [CC BY-SA 4.0 (https://creativecommons.org/licenses/by-sa/4.0)], from Wikimedia Commons (https://commons.wikimedia.org/wiki/File:Queens_Campus,_New_Brunswick,_NJ_-_Class_of_1902_Memorial_Gateway.jpg)
Who is the photographer for the photo used for the specialization logo?
The photographer is rawpixel and the photo was downloaded from Unsplash (https://unsplash.com/).

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Programa de cursos integrados Healthcare Organization Operations

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Projeto de Aprendizagem Aplicada