In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
Este curso faz parte do Programa de cursos integrados segurança do paciente
oferecido por
Programa de cursos integrados segurança do pacienteUniversidade Johns HopkinsInformações sobre o curso
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Resultados de carreira do aprendiz
16%
comecei uma nova carreira após concluir estes cursos
28%
consegui um benefício significativo de carreira com este curso
19%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Curso 1 de 7 no
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível intermediário
No specific experience necessary.
Aprox. 6 horas para completar
Inglês
Legendas: Francês, Português (Brasil), Russo, Inglês, Espanhol
O que você vai aprender
Describe a minimum of four key events in the history of patient safety and quality improvement.
Define the key characteristics of high reliability organizations.
Explain the benefits of having strategies for both proactive and reactive systems thinking.
Habilidades que você terá
Patient CareSystems ThinkingQuality Improvement
Resultados de carreira do aprendiz
16%
comecei uma nova carreira após concluir estes cursos
28%
consegui um benefício significativo de carreira com este curso
19%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Curso 1 de 7 no
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível intermediário
No specific experience necessary.
Aprox. 6 horas para completar
Inglês
Legendas: Francês, Português (Brasil), Russo, Inglês, Espanhol
oferecido por
Universidade Johns Hopkins
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
Programa - O que você aprenderá com este curso
3 horas para concluir
The History of Patient Safety and Quality Improvement
In this module, you will review the history of patient safety and quality improvement in healthcare. You will start with defining the scope of the problem of preventable harm in healthcare which leads into the history of the work that has been done to date that has helped to define, measure and improve preventable harm. You review three landmark reports to ensure you have a deep understanding of this work. At the end of this module, you will be able to: 1) identify a minimum of four key events in the history of patient safety an quality improvement, 2) describe the key characteristics of each of the three landmark patient safety publications and 3) summarize the impact of preventable harm on patients, communities and society.
3 horas para concluir
7 vídeos (Total 36 mín.), 5 leituras, 1 teste
7 videos
History of Quality Improvement and Patient Safety: 1854 - 19665min
History of Quality Improvement and Patient Safety: 1966 - Present3min
Mitigable or Preventable Harm: Crimean War, 1854-18564min
"To Err is Human": Building a Safer Health System5min
"Crossing the Quality Chasm": A New Health System for the 21st Century8min
"Free From Harm": Accelerating Patient Safety Improvement Fifteen Years After "To Err is Human"7min
5 leituras
Institute of Medicine Report: To Err is Human30min
Institute of Medicine Report: Crossing the Quality Chasm: A New Health System for the 21st Century30min
National Patient Safety Foundation Report: Free From Harm: Accelerating Patient Safety Improvement Fifteen Years After To Err is Human30min
Error in Medicine10min
An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU15min
1 exercício prático
Lesson 1 Quiz15min
1 hora para concluir
Definitions in Patient Safety and Quality Improvement: An Overview
In this module, you will be reviewing several key terms and tools that are used in patient safety and quality improvement. This will allow you to begin to develop the common language used among patient safety and quality improvement experts and practitioners. By the end of this module you will be able to: 1) differentiate between the terms harm, hazard, error and risk within a patient safety and quality improvement framework, 2) describe how quality and safety overlap and how they are different and 3) differentiate between root cause analysis and a failure mode and effects analysis.
1 hora para concluir
11 vídeos (Total 46 mín.)
11 videos
Harm3min
Sentinel Event1min
Error4min
Hazard2min
Risk5min
Root Cause Analysis (RCA)5min
Failure Mode and Effects Analysis (FMEA)7min
Quality3min
Safety5min
Culture2min
1 exercício prático
Lesson 2 Quiz15min
1 hora para concluir
High Reliability Organizing and Why it Matters
In this module, you will learn the fundamental principles of high reliability organizing. At the end of this lesson, you will also be able to: 1) describe the socio-cultural characteristics of high reliability organizations (HROs), 2) compare and contrast healthcare with high reliability organizations and 3) identify three improvement tools for high reliability organizing.
1 hora para concluir
7 vídeos (Total 25 mín.)
7 videos
A Model for Understanding High Reliability1min
Analyzing Healthcare as a High Reliability Organization5min
High Reliability Organization Sociocultural Norms2min
Five Principles for High Reliability and Mindful Organizing3min
High Reliability Organization Behaviors and Habits3min
Patient Safety Tools of Mindful Organizing4min
1 exercício prático
Lesson 3 Quiz15min
1 hora para concluir
Applying a Systems Lens to Healthcare
In this module, you will learn the basics of systems thinking and then apply these to a healthcare setting. At the end of this module, you will be able to 1) explain the basic components of a system, 2) differentiate first order problem solving and second order problem solving, 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
1 hora para concluir
9 vídeos (Total 38 mín.)
9 videos
Definition of Systems Thinking3min
Reductionistic Thinking vs. Holistic Thinking6min
Swiss Cheese Model6min
First Order and Second Order Problem Solving2min
Whose Problem Is It?1min
Oncology Infusion Clinic: Case Study4min
Proactive and Reactive Systems Thinking Strategies8min
Conclusions1min
1 exercício prático
Lesson 4 Quiz30min
Avaliações
Principais avaliações do PATIENT SAFETY AND QUALITY IMPROVEMENT: DEVELOPING A SYSTEMS VIEW (PATIENT SAFETY I)
por KC5 de Out de 2020
A great, informative course. The downside is that some of the links to the readings in week one do not work, and so finding them on your own (and without a paywall) can be a bit difficult.
por JA14 de Fev de 2019
Indeed the facilitators have really done well in delivery of the content, I will organize all my friends to enroll in the course. You are indeed doing a wonderful job. Kudos to you guys.
por DO13 de Ago de 2018
the course content was very clear and organized the lecturer was great. take my attention form the beginning to the end\n\nmaybe it needs only to add some case studies videos
por RK21 de Jan de 2020
This was an excellent course to provide anyone who works in a healthcare field with the skills to improve their entire organization and reduce preventable harm to patients.
Sobre Programa de cursos integrados segurança do paciente
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
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