The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
oferecido por
Universidade de Londres
Birkbeck, Universidade de Londres
The Manager's Toolkit: A Practical Guide to Managing People at Work
Universidade de LondresInformações sobre o curso
171,280 visualizações recentes
Resultados de carreira do aprendiz
29%
comecei uma nova carreira após concluir estes cursos
33%
consegui um benefício significativo de carreira com este curso
11%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Aprox. 20 horas para completar
Inglês
Legendas: Inglês
Habilidades que você terá
Decision-MakingLeadershipManagementPerformance Management
Resultados de carreira do aprendiz
29%
comecei uma nova carreira após concluir estes cursos
33%
consegui um benefício significativo de carreira com este curso
11%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Aprox. 20 horas para completar
Inglês
Legendas: Inglês
oferecido por
Universidade de Londres
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Birkbeck, Universidade de Londres
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Programa - O que você aprenderá com este curso
1 hora para concluir
Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
1 hora para concluir
2 vídeos (Total 15 mín.), 2 leituras
2 leituras
Introductory Readings40min
Optional Viewing20min
2 horas para concluir
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
2 horas para concluir
5 vídeos (Total 36 mín.), 1 leitura, 6 testes
5 videos
The structured interview7min
The unstructured interview8min
Alternative to Interviews: tests and assessment centres5min
Other Varieties: Panels, Boards, telephone and virtual interviews7min
1 leituras
Recommended Readings40min
6 exercícios práticos
Session Quiz4min
Session Quiz4min
Session Quiz4min
Session Quiz4min
Session Quiz4min
Final Assessment40min
5 horas para concluir
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
5 horas para concluir
6 vídeos (Total 48 mín.), 3 leituras, 6 testes
6 videos
Leadership session 27min
Components of choice9min
Expected utility theory7min
How we actually make choices8min
How to improve decision making9min
3 leituras
A review of Leadership Theory and Competency Frameworks30min
How can decision making be improved?20min
Further readings2h
6 exercícios práticos
Session Quiz4min
Session quiz4min
Session quiz4min
Session quiz4min
Session quiz4min
Assessment for Leadership & Decision Making40min
6 horas para concluir
Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
6 horas para concluir
5 vídeos (Total 37 mín.), 8 leituras, 7 testes
5 videos
The Performance Management cycle8min
Performance Appraisal7min
Ways to evaluate individual performance8min
Designing a Performance Management system4min
8 leituras
Appraisal of performance and potential30min
Performance management and appraisal30min
PowerPoint Slides10min
SMART Goals- practice sheet10min
PowerPoint slides20min
PowerPoint Slides20min
PowerPoint Slides20min
PowerPoint Slides10min
6 exercícios práticos
Session Quiz4min
Session Quiz4min
Session Quiz4min
Session Quiz4min
Session Quiz4min
Performance Management40min
Avaliações
Principais avaliações do THE MANAGER'S TOOLKIT: A PRACTICAL GUIDE TO MANAGING PEOPLE AT WORK
por FA1 de Out de 2019
Good content but not always very well conveyed. At times I had the feeling the support material was a little bit "unprofessional" or rushed in its preparation. All in all still a good course anyway.
por SK19 de Jun de 2020
This is an excellent course for professionals who would like to get into people management streams or new managers and HR people. Best faculty members with deep academic knowledge. Thank you UCL
por V1 de Mai de 2020
I love this course because it gives me a lot of practical knowledge and understandings regarding managing people at workplace. It also provides me a lot of additional documents and information.
por O11 de Abr de 2020
The whole programme has been inspiring and resourceful. I plan to implement every bit of it in the discharge of my daily assignment. Thank you so much for this opportunity. Omobowale Odofib
Perguntas Frequentes – FAQ
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.
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