About this course: The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.

Created by: University of London, Birkbeck, University of London

Taught by: Dr Chris Dewberry, Lecturer and Course Director - University of London International Programmes
Birkbeck

Commitment	6 weeks of study, 1-3 hours/week
Language	English
How To Pass	Pass all graded assignments to complete the course.
User Ratings	4.5 stars Average User Rating 4.5See what learners said

Syllabus

WEEK 1

Introduction

The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.

2 videos, 2 readings

WEEK 2

Interviews

This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.

5 videos, 1 reading, 5 practice quizzes

Graded: Final Assessment

WEEK 3

Leadership and Decision making

This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.

6 videos, 3 readings, 5 practice quizzes

Graded: Assessment for Leadership & Decision Making

WEEK 4

Performance Management

This week we are looking at how a well designed performance management system can help both the employee and the organization.

5 videos, 9 readings, 5 practice quizzes

Graded: Performance Management

WEEK 5

Pay as a motivator

This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?

6 videos, 2 readings, 6 practice quizzes

Graded: Assessment for Pay as a motivator

WEEK 6

Managing conflict at work

Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.

4 videos, 3 readings, 4 practice quizzes

Graded: Assessment for managing conflict at work

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Creators

University of London

The University of London is a federal University which includes 17 world leading Colleges. Our International Programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, search for 'London International'.

Birkbeck, University of London

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