About this course: The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
Created by: University of London, Birkbeck, University of London
Taught by: Dr Chris Dewberry, Lecturer and Course Director - University of London International Programmes
Birkbeck
| Commitment | 6 weeks of study, 1-3 hours/week |
| Language | English |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
Syllabus
WEEK 1
Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
2 videos, 2 readings
WEEK 2
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
5 videos, 1 reading, 5 practice quizzes
Graded: Final Assessment
WEEK 3
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
6 videos, 3 readings, 5 practice quizzes
Graded: Assessment for Leadership & Decision Making
WEEK 4
Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
5 videos, 9 readings, 5 practice quizzes
Graded: Performance Management
WEEK 5
Pay as a motivator
This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
6 videos, 2 readings, 6 practice quizzes
Graded: Assessment for Pay as a motivator
WEEK 6
Managing conflict at work
Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
4 videos, 3 readings, 4 practice quizzes
Graded: Assessment for managing conflict at work
FAQs
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Coursework
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Creators
University of London
The University of London is a federal University which includes 17 world leading Colleges. Our International Programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, search for 'London International'.
Birkbeck, University of London
Ratings and Reviews
This course has given me information and resources to add in my personal toolkit to better manage and aid my team to a better understanding and less conflict. Very practical information.
great for individuals seeking guidance that are starting up on management roles.
Excellent course and very interesting
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Great Course....