The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
The Manager's Toolkit: A Practical Guide to Managing People at Work
oferecido por
Universidade de Londres
Birkbeck, Universidade de Londres
Universidade de Londres
Informações sobre o curso
4.6
486 classificações
Habilidades que você terá
Decision-MakingLeadershipManagementPerformance Management
Programa - O que você aprenderá com este curso
Semana
11 hora para concluir
Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
2 vídeos (total de (Total 15 mín.) min), 2 leituras
2 leituras
Introductory Readings40min
Optional Viewing20min
Semana
22 horas para concluir
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
5 vídeos (total de (Total 36 mín.) min), 1 leitura, 6 testes
5 videos
The structured interview7min
The unstructured interview8min
Alternative to Interviews: tests and assessment centres5min
Other Varieties: Panels, Boards, telephone and virtual interviews7min
1 leituras
Recommended Readings40min
6 exercícios práticos
Session Quiz4min
Session Quiz4min
Session Quiz4min
Session Quiz4min
Session Quiz4min
Final Assessment40min
Semana
35 horas para concluir
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
6 vídeos (total de (Total 48 mín.) min), 3 leituras, 6 testes
6 videos
Leadership session 27min
Components of choice9min
Expected utility theory7min
How we actually make choices8min
How to improve decision making9min
3 leituras
A review of Leadership Theory and Competency Frameworks30min
How can decision making be improved?20min
Further readingss
6 exercícios práticos
Session Quiz4min
Session quiz4min
Session quiz4min
Session quiz4min
Session quiz4min
Assessment for Leadership & Decision Making40min
Semana
46 horas para concluir
Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
5 vídeos (total de (Total 37 mín.) min), 8 leituras, 7 testes
5 videos
The Performance Management cycle8min
Performance Appraisal7min
Ways to evaluate individual performance8min
Designing a Performance Management system4min
8 leituras
Appraisal of performance and potential30min
Performance management and appraisal30min
PowerPoint Slides10min
SMART Goals- practice sheet10min
PowerPoint slides20min
PowerPoint Slides20min
PowerPoint Slides20min
PowerPoint Slides10min
6 exercícios práticos
Session Quiz4min
Session Quiz4min
Session Quiz4min
Session Quiz4min
Session Quiz4min
Performance Management40min
29%
comecei uma nova carreira após concluir estes cursos
33%
consegui um benefício significativo de carreira com este curso
17%
recebi um aumento ou promoção
Melhores avaliações
it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high
This course has given me information and resources to add in my personal toolkit to better manage and aid my team to a better understanding and less conflict. Very practical information.
Instrutores
Dr Chris Dewberry
Lecturer and Course Director - University of London International ProgrammesBirkbeck
Sobre Universidade de Londres
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Sobre Birkbeck, Universidade de Londres
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.
O que recebo ao adquirir o Certificado?
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