This course will improve your ability to influence people in situations where you cannot use formal authority. You will learn about effective ways to build, develop, and sustain a power base in your organization. You will also learn influence tactics that enable you to be more persuasive and influential in working with your superiors, peers, and even subordinates. In addition, you will learn how to build and maintain high-quality relationships to further maximize your informal power and ability to influence others. Importantly, you will distinguish between influence and manipulation and learn how to protect yourself from the unwanted influence of others.
Este curso faz parte do Programa de cursos integrados Liderança de pessoas e equipesLiderança de Pessoas e Equipes
oferecido por
Programa de cursos integrados Liderança de pessoas e equipesLiderança de Pessoas e EquipesUniversidade de MichiganInformações sobre o curso
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Resultados de carreira do aprendiz
14%
consegui um benefício significativo de carreira com este curso
12%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Aprox. 9 horas para completar
Inglês
Legendas: Inglês, Coreano, Vietnamita
Habilidades que você terá
LeadershipManagementSocial SkillsInfluencer Marketing
Resultados de carreira do aprendiz
14%
consegui um benefício significativo de carreira com este curso
12%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Aprox. 9 horas para completar
Inglês
Legendas: Inglês, Coreano, Vietnamita
oferecido por
Universidade de Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
Programa - O que você aprenderá com este curso
3 horas para concluir
Building Your Base of Power
To lead effectively, you must have power. Your power can be formally defined, for example your position or job title. Your power can be informal, for example your expertise or charisma give you power that enable you to influence others. In this module, we will explore the meaning of power and where it comes from, helping you identify your bases of power and opportunities to increase you power over time.
3 horas para concluir
14 vídeos (Total 117 mín.), 3 leituras, 1 teste
14 videos
01.01 - Welcome9min
01.02 - What You Will Learn in this Course4min
01.03 - Defining Power in Organizations11min
01.04 - The Benefits of Power15min
01.05 - The Dark Side of Power (Part 1)13min
01.06 - The Dark Side of Power (Part 2)7min
01.07 - Bases of Power: Structural, Personal and Cognitive (Part 1)7min
01.08 - Bases of Power: Structural, Personal and Cognitive (Part 2)7min
01.09 - Strategies for Building Structural Power (Part 1)5min
01.10 - Strategies for Building Structural Power (Part 2)4min
01.11 - Strategies for Building Your Personal Power7min
01.12 - Strategies for Building Your Cognitive Power9min
01.13 - With Power Comes Responsibility9min
01.14 - Recap: Building Your Base of Power4min
3 leituras
Help us learn more about you!10min
Notice for Auditing Learners: Assignment Submission10min
Unit Lecture Slides
1 exercício prático
Building Your Base of Power30min
3 horas para concluir
Influencing People Without Relying on Formal Authority
In this module, you will acquire a rich arsenal of influence tactics that will help you change people’s viewpoints and behaviors. These influence tactics will enable you to influence up in organizations (e.g., when you have to influence your boss) and laterally, such as when you have to influence your peers. More generally, these tactics will allow you to execute effectively in those situations when you either do not have or cannot rely on formal rank and formal power.
3 horas para concluir
9 vídeos (Total 54 mín.), 7 leituras, 2 testes
9 videos
02.01 - Social Proof10min
02.02 - Informal Influence and Power2min
02.03 - Authority and Influence4min
02.04 - Cognitive Biases and Influence10min
02.05 - Liking, Scarcity, and Reciprocity8min
02.06 - Message, Speech, and Influence3min
02.07 - Non-verbal Influence7min
02.08 - Time of Day & Influence1min
02.09 - Your Influence Toolkit3min
7 leituras
Social Proof Videos11min
Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley2min
Stanley Milgram Video3min
Alex Laskey Opower Video2min
Hans Rosling TED Talk2min
Handshake video1min
Unit Lecture Slides
1 exercício prático
Influencing People Without Relying on Formal Authority30min
1 hora para concluir
Developing High‐Quality Relationships to Enhance Influence and Power
In addition to acquiring a tactical portfolio of influence tools that can be applied in group and individual meetings, effective leaders devote a lot of time to building and maintaining social relationships with various stakeholders. In this module, you will learn how build and maintain social relationships in order to maximize your informal power and influence in organizations.
1 hora para concluir
10 vídeos (Total 43 mín.), 2 leituras, 1 teste
10 videos
03.02 - Power and Dependence6min
03.03 - Resources in Social Exchange5min
03.04 - Jeff Brodsky on Building Relationships (Part 1)3min
03.05 - Jeff Brodsky on Building Relationships (Part 2)3min
03.06 - John Beilein on Building Relationships (Part 3)1min
03.07 - Building a Reputation3min
03.08 - Energy and Influence6min
03.09 - Building Relationships for Influence3min
03.10 - Building Influence From Day #1 on the Job1min
2 leituras
Introduction to John Beilein, Head Coach, University of Michigan Men's Basketball Team2min
Unit Lecture Slides
1 exercício prático
Developing High‐Quality Relationships to Enhance Influence and Power30min
3 horas para concluir
Protect Yourself from Unwanted Influence
As a leader, people will try to influence you to make a particular decision or take a particular course of action. It is essential you are able to protect yourself from the unwanted influence of others, especially when those others might be attempting to manipulate you in ways that are not in the best interest of your team or organization. In this module, you will learn specific strategies and tactics that you can use to protect yourself and your team from the unwanted influence of others.
3 horas para concluir
8 vídeos (Total 55 mín.), 2 leituras, 2 testes
8 videos
04.02 - The Difference Between Influence and Manipulation4min
04.03 - What is the Difference Between Influence and Manipulation3min
04.04 - Strategies and Tactics: Minimize Biases That Allow Others to Influence14min
04.05 - Strategies and Tactics: Flip the Influence Tactic13min
04.06 - Strategies and Tactics: Reframing the Power Relationship7min
04.07 - Protecting Yourself from Others' Manipulation3min
04.08 - Recap: Protecting Yourself from Unwanted Influence3min
2 leituras
Unit Lecture Slides
Post-course Survey10min
1 exercício prático
Protect Yourself from Unwanted Influence30min
Avaliações
Principais avaliações do INFLUENCIANDO PESSOAS
por TA24 de Mar de 2019
A very useful course, presented in a very simple and structured way, using an easy English language with a lot of subtitles. You shall like and get a huge benefit from the materials and the course.
por MF21 de Jan de 2016
Really useful course! I learnt many new ways to influence others and protect myself from other people's influence. P.S The cover is a deal-breaker. I joined this course after watching the intro.
por SG10 de Set de 2017
It was an interesting course, learned a lot of concepts which I haven't heard of earlier with regards to Influencing People in the corporate world. Overall it has been a great learning experience.
por SB4 de Jun de 2020
It's great course which insights on Influencing people and protect team from manipulation. Indeed it helps me a lot in my professional career. Looking forward for more course and adopt in future.
Sobre Programa de cursos integrados Liderança de pessoas e equipesLiderança de Pessoas e Equipes
In this specialization, you will learn essential leadership skills, including how to inspire and motivate individuals, manage talent, influence without authority, and lead teams. In this specialization, you will not only learn from Michigan faculty. You will also learn directly from exceptional leaders including Jeff Brodsky, Global Head of HR for Morgan Stanley, and John Beilein, Head Coach of the University of Michigan Men’s Basketball Team. We will share with you our research on how to lead people and teams effectively, and work with you to apply these insights to your own teams and leadership. In every course, you will have an opportunity to apply new leadership skills by working through a series of practical leadership assignments. In addition, the capstone will enable you to work on live leadership challenges faced by senior leaders from premier Fortune 500 firms and receive their feedback on your ideas and solutions.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
O acesso a palestras e tarefas depende do tipo de inscrição. Se você participar de um curso como ouvinte, você poderá ver quase todo o conteúdo do curso gratuitamente. Para acessar tarefas valendo nota e obter um Certificado, você precisará adquirir a experiência do Certificado, durante ou após a participação como ouvinte. Se você não vir a opção de participar como ouvinte:
- o curso pode não oferecer essa opção. Você pode experimentar um teste gratuito ou solicitar o auxílio financeiro.
- Em vez disso, o curso pode oferecer 'Curso completo, sem Certificado'. Com esta opção, é possível ver todo o conteúdo do curso, enviar as avaliações necessárias e obter uma nota final. Isso também significa que você não poderá comprar uma experiência de Certificado.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
Is financial aid available?
Sim, a Coursera oferece auxílio financeiro ao aluno que não possa pagar a taxa. Faça a solicitação clicando no link Auxílio Financeiro, abaixo do botão "Inscreva-se" à esquerda. Preencha uma solicitação e será notificado caso seja aprovado. Você terá que completar esta etapa para cada curso na Especialização, incluindo o Trabalho de Conclusão de Curso. Saiba mais .
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