Informações sobre o curso

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Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
Aprox. 27 horas para completar
Inglês
Legendas: Inglês
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
Aprox. 27 horas para completar
Inglês
Legendas: Inglês

oferecido por

Logotipo de Universidade de Illinois em Urbana-ChampaignUniversidade de Illinois em Urbana-Champaign

Universidade de Illinois em Urbana-ChampaignUniversidade de Illinois em Urbana-Champaign

Programa - O que você aprenderá com este curso

Semana
1

Semana 1

2 horas para concluir

Course Orientation

2 horas para concluir
2 vídeos (Total 5 mín.), 5 leituras, 1 teste
2 videos
2MC: Reverse Engineering2min
5 leituras
Syllabus10min
About the Discussion Forums10min
Glossary10min
Updating Your Profile10min
Social Media10min
1 exercício prático
Orientation Quiz30min
6 horas para concluir

Week 1: Becoming a Leader

6 horas para concluir
21 vídeos (Total 99 mín.), 2 leituras, 5 testes
21 videos
1.2.1 2MC: Valet Parking1min
1.3.1 What Is Leadership?2min
1.3.2 2MC: Safety Violations1min
1.3.3 Leaders Come in Different Packages5min
1.3.4 Leadership Is More Than a Title5min
1.3.5 Leaders Are Learners6min
1.3.6 Leaders Keep Improving3min
1.4.1 How Do You Become A Leader?1min
1.4.2 2MC: Your Nephew’s Company1min
1.4.3 Act Ahead of Where You Are6min
1.4.4 Planning for Leadership4min
1.4.5 Experts Comment: Transitions6min
1.4.6 Experts Comment: Your Nephew's Company6min
1.5.1 What Leaders Do5min
1.5.2 2MC: Your Friend’s Future1min
1.5.3 Leaders Pick the Hardest Things6min
1.5.4 Share Glory7min
1.5.5 Remember How You Say It8min
1.5.6 Experts Comment: Your Friend's Future7min
1.6.1 Experts Comment: Valet Parking7min
2 leituras
Week 1 Overview10min
Week 1 Resources and References10min
4 exercícios práticos
Lesson 1-3 Practice Quiz30min
Lesson 1-4 Practice Quiz30min
Lesson 1-5 Practice Quiz30min
Week 1 Quiz30min
Semana
2

Semana 2

6 horas para concluir

Week 2: Influence, Persuasion, and Negotiation

6 horas para concluir
22 vídeos (Total 114 mín.), 2 leituras, 5 testes
22 videos
2.2.1 2MC: Sell Vaporware3min
2.3.1 Influence and Negotiation5min
2.3.2 2MC: Billing Error1min
2.3.3 Speaking Credibly9min
2.3.4 Negotiation in More Depth5min
2.3.5.1 Interests vs Positions8min
2.3.5.2 Experts on Negotiation5min
2.3.6 Experts Comment: Billing Error5min
2.4.1 Using What You Already Know49s
2.4.2 2MC: The Tennis Pro and the Airline Pilot1min
2.4.3 Stages of Negotiation7min
2.4.4 Errors in Negotiators’ Frames7min
2.4.5 My Friend's Car7min
2.4.6 Experts Comment: The Tennis Pro and the Airline Pilot4min
2.5.1 Negotiation Skills at Work57s
2.5.2 2MC: Gift or Bribe?2min
2.5.3 Interests, Rights, and Power7min
2.5.4 Applying the IRP Model6min
2.5.5 Keep Learning as a Negotiator9min
2.5.6 Experts Comment: Gift or Bribe?7min
2.6.1 Experts Comment: Sell Vaporware4min
2 leituras
Week 2 Overview10min
Week 2 Resources and References10min
4 exercícios práticos
Lesson 2-3 Practice Quiz30min
Lesson 2-4 Practice Quiz30min
Lesson 2-5 Practice Quiz30min
Week 2 Quiz30min
Semana
3

Semana 3

6 horas para concluir

Week 3: Difficult Conversations as a Leader

6 horas para concluir
22 vídeos (Total 107 mín.), 2 leituras, 5 testes
22 videos
3.2.1 2MC: Business Introductions2min
3.3.1 Leaders: Expect Difficult Conversations1min
3.3.2 2MC: Reference Calls1min
3.3.3 Learn What Pushes Your Buttons8min
3.3.4 Preparing for Difficult Conversations9min
3.3.5 Delivering Bad News6min
3.3.6 Experts Comment: Reference Calls5min
3.4.1 Getting and Giving Feedback1min
3.4.2 2MC: Conflict at Work1min
3.4.3 Feedback Is a Gift6min
3.4.4 Giving Feedback6min
3.4.5 Giving Hard Feedback7min
3.4.6 Feedback: Going Visual7min
3.4.7 Experts Comment: Conflict at Work5min
3.5.1 Complaint-Handling Guidelines1min
3.5.2 2MC: Side Business1min
3.5.3 Preparation Is Key5min
3.5.4 Complaint-Handling Guidelines, Part One6min
3.5.5 Complaint-Handling Guidelines, Part Two5min
3.5.6 Applying the Guidelines: Side Business6min
3.6.1 Applying the Guidelines: Business Introductions7min
2 leituras
Week 3 Overview10min
Week 3 Resources and References10min
4 exercícios práticos
Lesson 3-3 Practice Quiz30min
Lesson 3-4 Practice Quiz30min
Lesson 3-5 Practice Quiz30min
Week 3 Quiz30min
Semana
4

Semana 4

7 horas para concluir

Week 4: It’s Your Life - Live it Well

7 horas para concluir
26 vídeos (Total 143 mín.), 2 leituras, 5 testes
26 videos
4.2.1 2MC: Sneak a Peek1min
4.3.1 Alignment and Fit3min
4.3.2 2MC: Include Late Submissions?58s
4.3.3 Finding a Fit6min
4.3.4 How Do You Discover Organizational Culture?6min
4.3.5 Experts Comment: Alignment5min
4.3.6 Experts Comment: Include Late Submissions7min
4.4.1 Play the Long Game: Integrity Mindset1min
4.4.2 2MC: Conference Giveaway1min
4.4.3 Add Value with Your Mindset7min
4.4.4 Enoughness5min
4.4.5 Leaders Set the Tone10min
4.4.6 Blowing the Whistle7min
4.4.7 Experts Comment: Conference Giveaway8min
4.5.1 Your Values and Choices1min
4.5.2 2MC: Mind Your Own Business?1min
4.5.3.1 Your Values, Revisited, Part One10min
4.5.3.2 Your Values, Revisited, Part Two10min
4.5.4 Your Brand, Revisited8min
4.5.5 Your Professional IQ5min
4.5.6 Experts Comment: Mind Your Own Business?6min
4.6.1 Tying it All Together: Sneak a Peek5min
4.7.1.1 Experts Comment: Reverse Engineering5min
4.7.1.2 Experts Comment: The Essence of Professional IQ8min
4.7.2 Coming Back to Values; Learning Moving Forward4min
2 leituras
Week 4 Overview10min
Week 4 Resources and References10min
4 exercícios práticos
Lesson 4-3 Practice Quiz30min
Lesson 4-4 Practice Quiz30min
Lesson 4-5 Practice Quiz30min
Week 4 Quiz30min

Sobre Programa de cursos integrados Professional IQ: Preventing and Solving Problems at Work

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves. This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course....
Professional IQ: Preventing and Solving Problems at Work

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