Informações sobre o curso
4.7
21 classificações
4 avaliações

100% online

Comece imediatamente e aprenda em seu próprio cronograma.

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.

Nível iniciante

Aprox. 19 horas para completar

Sugerido: 4 hours/week...

Inglês

Legendas: Inglês

100% online

Comece imediatamente e aprenda em seu próprio cronograma.

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.

Nível iniciante

Aprox. 19 horas para completar

Sugerido: 4 hours/week...

Inglês

Legendas: Inglês

Programa - O que você aprenderá com este curso

Semana
1
1 hora para concluir

Course Orientation

You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course....
2 vídeos (total de (Total 5 mín.) min), 5 leituras, 1 teste
2 videos
2MC: Reverse Engineering2min
5 leituras
Syllabus10min
About the Discussion Forums10min
Glossary10min
Updating Your Profile10min
Social Media10min
1 exercício prático
Orientation Quiz10min
5 horas para concluir

Week 1: Becoming a Leader

Find out what it can be like to make the transition into a leadership role. Learn how your values and branding are essential in this transition....
21 vídeo (total de (Total 99 mín.) min), 2 leituras, 5 testes
21 vídeos
1.2.1 2MC: Valet Parking1min
1.3.1 What Is Leadership?2min
1.3.2 2MC: Safety Violations1min
1.3.3 Leaders Come in Different Packages5min
1.3.4 Leadership Is More Than a Title5min
1.3.5 Leaders Are Learners6min
1.3.6 Leaders Keep Improving3min
1.4.1 How Do You Become A Leader?1min
1.4.2 2MC: Your Nephew’s Company1min
1.4.3 Act Ahead of Where You Are6min
1.4.4 Planning for Leadership4min
1.4.5 Experts Comment: Transitions6min
1.4.6 Experts Comment: Your Nephew's Company6min
1.5.1 What Leaders Do5min
1.5.2 2MC: Your Friend’s Future1min
1.5.3 Leaders Pick the Hardest Things6min
1.5.4 Share Glory7min
1.5.5 Remember How You Say It8min
1.5.6 Experts Comment: Your Friend's Future7min
1.6.1 Experts Comment: Valet Parking7min
2 leituras
Week 1 Overview10min
Week 1 Resources and References10min
4 exercícios práticos
Lesson 1-3 Practice Quiz10min
Lesson 1-4 Practice Quiz2min
Lesson 1-5 Practice Quiz6min
Week 1 Quiz10min
Semana
2
5 horas para concluir

Week 2: Influence, Persuasion, and Negotiation

Learn how influence and persuasion are key to leadership and some essentials negotiation concepts and skills. Explore more about effective communication....
22 vídeos (total de (Total 114 mín.) min), 2 leituras, 5 testes
22 videos
2.2.1 2MC: Sell Vaporware3min
2.3.1 Influence and Negotiation5min
2.3.2 2MC: Billing Error1min
2.3.3 Speaking Credibly9min
2.3.4 Negotiation in More Depth5min
2.3.5.1 Interests vs Positions8min
2.3.5.2 Experts on Negotiation5min
2.3.6 Experts Comment: Billing Error5min
2.4.1 Using What You Already Know49s
2.4.2 2MC: The Tennis Pro and the Airline Pilot1min
2.4.3 Stages of Negotiation7min
2.4.4 Errors in Negotiators’ Frames7min
2.4.5 My Friend's Car7min
2.4.6 Experts Comment: The Tennis Pro and the Airline Pilot4min
2.5.1 Negotiation Skills at Work57s
2.5.2 2MC: Gift or Bribe?2min
2.5.3 Interests, Rights, and Power7min
2.5.4 Applying the IRP Model6min
2.5.5 Keep Learning as a Negotiator9min
2.5.6 Experts Comment: Gift or Bribe?7min
2.6.1 Experts Comment: Sell Vaporware4min
2 leituras
Week 2 Overview10min
Week 2 Resources and References10min
4 exercícios práticos
Lesson 2-3 Practice Quiz8min
Lesson 2-4 Practice Quiz6min
Lesson 2-5 Practice Quiz4min
Week 2 Quiz10min
Semana
3
5 horas para concluir

Week 3: Difficult Conversations as a Leader

Develop skills for tackling difficult conversations, including giving and getting feedback and handling complaints....
22 vídeos (total de (Total 107 mín.) min), 2 leituras, 5 testes
22 videos
3.2.1 2MC: Business Introductions2min
3.3.1 Leaders: Expect Difficult Conversations1min
3.3.2 2MC: Reference Calls1min
3.3.3 Learn What Pushes Your Buttons8min
3.3.4 Preparing for Difficult Conversations9min
3.3.5 Delivering Bad News6min
3.3.6 Experts Comment: Reference Calls5min
3.4.1 Getting and Giving Feedback1min
3.4.2 2MC: Conflict at Work1min
3.4.3 Feedback Is a Gift6min
3.4.4 Giving Feedback6min
3.4.5 Giving Hard Feedback7min
3.4.6 Feedback: Going Visual7min
3.4.7 Experts Comment: Conflict at Work5min
3.5.1 Complaint-Handling Guidelines1min
3.5.2 2MC: Side Business1min
3.5.3 Preparation Is Key5min
3.5.4 Complaint-Handling Guidelines, Part One6min
3.5.5 Complaint-Handling Guidelines, Part Two5min
3.5.6 Applying the Guidelines: Side Business6min
3.6.1 Applying the Guidelines: Business Introductions7min
2 leituras
Week 3 Overview10min
Week 3 Resources and References10min
4 exercícios práticos
Lesson 3-3 Practice Quiz8min
Lesson 3-4 Practice Quiz8min
Lesson 3-5 Practice Quiz4min
Week 3 Quiz10min
Semana
4
6 horas para concluir

Week 4: It’s Your Life - Live it Well

Pull together skills and knowledge from throughout the courses while examining the importance of your alignment and fit in an organization. Reflect on the importance of learning as a leader and plan for what happens next in your professional career....
26 vídeos (total de (Total 143 mín.) min), 2 leituras, 5 testes
26 videos
4.2.1 2MC: Sneak a Peek1min
4.3.1 Alignment and Fit3min
4.3.2 2MC: Include Late Submissions?58s
4.3.3 Finding a Fit6min
4.3.4 How Do You Discover Organizational Culture?6min
4.3.5 Experts Comment: Alignment5min
4.3.6 Experts Comment: Include Late Submissions7min
4.4.1 Play the Long Game: Integrity Mindset1min
4.4.2 2MC: Conference Giveaway1min
4.4.3 Add Value with Your Mindset7min
4.4.4 Enoughness5min
4.4.5 Leaders Set the Tone10min
4.4.6 Blowing the Whistle7min
4.4.7 Experts Comment: Conference Giveaway8min
4.5.1 Your Values and Choices1min
4.5.2 2MC: Mind Your Own Business?1min
4.5.3.1 Your Values, Revisited, Part One10min
4.5.3.2 Your Values, Revisited, Part Two10min
4.5.4 Your Brand, Revisited8min
4.5.5 Your Professional IQ5min
4.5.6 Experts Comment: Mind Your Own Business?6min
4.6.1 Tying it All Together: Sneak a Peek5min
4.7.1.1 Experts Comment: Reverse Engineering5min
4.7.1.2 Experts Comment: The Essence of Professional IQ8min
4.7.2 Coming Back to Values; Learning Moving Forward4min
2 leituras
Week 4 Overview10min
Week 4 Resources and References10min
4 exercícios práticos
Lesson 4-3 Practice Quiz6min
Lesson 4-4 Practice Quiz4min
Lesson 4-5 Practice Quiz8min
Week 4 Quiz10min

Instrutores

Avatar

C. K. Gunsalus

Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

Sobre Universidade de Illinois em Urbana-ChampaignUniversidade de Illinois em Urbana-Champaign

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs. ...

Sobre o Programa de cursos integrados Professional IQ: Preventing and Solving Problems at Work

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves. This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course....
Professional IQ: Preventing and Solving Problems at Work

Perguntas Frequentes – FAQ

  • Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.

  • Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.

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