The only thing you get to change is yourself, and in the prerequisites to this course we’ve given you real tools to do that. Now, use those tools to influence the course of your future, your team's future, and your organization's future. Make a plan for yourself that will help you help others, and learn skills to make it happen.
Este curso faz parte do Programa de cursos integrados Professional IQ: Preventing and Solving Problems at Work
33 classificações
oferecido por
Programa de cursos integrados Professional IQ: Preventing and Solving Problems at WorkUniversidade de Illinois em Urbana-ChampaignUniversidade de Illinois em Urbana-ChampaignInformações sobre o curso
10,968 visualizações recentes
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
Aprox. 27 horas para completar
Inglês
Legendas: Inglês
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
Aprox. 27 horas para completar
Inglês
Legendas: Inglês
oferecido por
Universidade de Illinois em Urbana-ChampaignUniversidade de Illinois em Urbana-Champaign
The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.
Programa - O que você aprenderá com este curso
2 horas para concluir
Course Orientation
You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course.
2 horas para concluir
2 vídeos (Total 5 mín.), 5 leituras, 1 teste
5 leituras
Syllabus10min
About the Discussion Forums10min
Glossary10min
Updating Your Profile10min
Social Media10min
1 exercício prático
Orientation Quiz30min
6 horas para concluir
Week 1: Becoming a Leader
Find out what it can be like to make the transition into a leadership role. Learn how your values and branding are essential in this transition.
6 horas para concluir
21 vídeos (Total 99 mín.), 2 leituras, 5 testes
21 videos
1.2.1 2MC: Valet Parking1min
1.3.1 What Is Leadership?2min
1.3.2 2MC: Safety Violations1min
1.3.3 Leaders Come in Different Packages5min
1.3.4 Leadership Is More Than a Title5min
1.3.5 Leaders Are Learners6min
1.3.6 Leaders Keep Improving3min
1.4.1 How Do You Become A Leader?1min
1.4.2 2MC: Your Nephew’s Company1min
1.4.3 Act Ahead of Where You Are6min
1.4.4 Planning for Leadership4min
1.4.5 Experts Comment: Transitions6min
1.4.6 Experts Comment: Your Nephew's Company6min
1.5.1 What Leaders Do5min
1.5.2 2MC: Your Friend’s Future1min
1.5.3 Leaders Pick the Hardest Things6min
1.5.4 Share Glory7min
1.5.5 Remember How You Say It8min
1.5.6 Experts Comment: Your Friend's Future7min
1.6.1 Experts Comment: Valet Parking7min
2 leituras
Week 1 Overview10min
Week 1 Resources and References10min
4 exercícios práticos
Lesson 1-3 Practice Quiz30min
Lesson 1-4 Practice Quiz30min
Lesson 1-5 Practice Quiz30min
Week 1 Quiz30min
6 horas para concluir
Week 2: Influence, Persuasion, and Negotiation
Learn how influence and persuasion are key to leadership and some essentials negotiation concepts and skills. Explore more about effective communication.
6 horas para concluir
22 vídeos (Total 114 mín.), 2 leituras, 5 testes
22 videos
2.2.1 2MC: Sell Vaporware3min
2.3.1 Influence and Negotiation5min
2.3.2 2MC: Billing Error1min
2.3.3 Speaking Credibly9min
2.3.4 Negotiation in More Depth5min
2.3.5.1 Interests vs Positions8min
2.3.5.2 Experts on Negotiation5min
2.3.6 Experts Comment: Billing Error5min
2.4.1 Using What You Already Know49s
2.4.2 2MC: The Tennis Pro and the Airline Pilot1min
2.4.3 Stages of Negotiation7min
2.4.4 Errors in Negotiators’ Frames7min
2.4.5 My Friend's Car7min
2.4.6 Experts Comment: The Tennis Pro and the Airline Pilot4min
2.5.1 Negotiation Skills at Work57s
2.5.2 2MC: Gift or Bribe?2min
2.5.3 Interests, Rights, and Power7min
2.5.4 Applying the IRP Model6min
2.5.5 Keep Learning as a Negotiator9min
2.5.6 Experts Comment: Gift or Bribe?7min
2.6.1 Experts Comment: Sell Vaporware4min
2 leituras
Week 2 Overview10min
Week 2 Resources and References10min
4 exercícios práticos
Lesson 2-3 Practice Quiz30min
Lesson 2-4 Practice Quiz30min
Lesson 2-5 Practice Quiz30min
Week 2 Quiz30min
6 horas para concluir
Week 3: Difficult Conversations as a Leader
Develop skills for tackling difficult conversations, including giving and getting feedback and handling complaints.
6 horas para concluir
22 vídeos (Total 107 mín.), 2 leituras, 5 testes
22 videos
3.2.1 2MC: Business Introductions2min
3.3.1 Leaders: Expect Difficult Conversations1min
3.3.2 2MC: Reference Calls1min
3.3.3 Learn What Pushes Your Buttons8min
3.3.4 Preparing for Difficult Conversations9min
3.3.5 Delivering Bad News6min
3.3.6 Experts Comment: Reference Calls5min
3.4.1 Getting and Giving Feedback1min
3.4.2 2MC: Conflict at Work1min
3.4.3 Feedback Is a Gift6min
3.4.4 Giving Feedback6min
3.4.5 Giving Hard Feedback7min
3.4.6 Feedback: Going Visual7min
3.4.7 Experts Comment: Conflict at Work5min
3.5.1 Complaint-Handling Guidelines1min
3.5.2 2MC: Side Business1min
3.5.3 Preparation Is Key5min
3.5.4 Complaint-Handling Guidelines, Part One6min
3.5.5 Complaint-Handling Guidelines, Part Two5min
3.5.6 Applying the Guidelines: Side Business6min
3.6.1 Applying the Guidelines: Business Introductions7min
2 leituras
Week 3 Overview10min
Week 3 Resources and References10min
4 exercícios práticos
Lesson 3-3 Practice Quiz30min
Lesson 3-4 Practice Quiz30min
Lesson 3-5 Practice Quiz30min
Week 3 Quiz30min
7 horas para concluir
Week 4: It’s Your Life - Live it Well
Pull together skills and knowledge from throughout the courses while examining the importance of your alignment and fit in an organization. Reflect on the importance of learning as a leader and plan for what happens next in your professional career.
7 horas para concluir
26 vídeos (Total 143 mín.), 2 leituras, 5 testes
26 videos
4.2.1 2MC: Sneak a Peek1min
4.3.1 Alignment and Fit3min
4.3.2 2MC: Include Late Submissions?58s
4.3.3 Finding a Fit6min
4.3.4 How Do You Discover Organizational Culture?6min
4.3.5 Experts Comment: Alignment5min
4.3.6 Experts Comment: Include Late Submissions7min
4.4.1 Play the Long Game: Integrity Mindset1min
4.4.2 2MC: Conference Giveaway1min
4.4.3 Add Value with Your Mindset7min
4.4.4 Enoughness5min
4.4.5 Leaders Set the Tone10min
4.4.6 Blowing the Whistle7min
4.4.7 Experts Comment: Conference Giveaway8min
4.5.1 Your Values and Choices1min
4.5.2 2MC: Mind Your Own Business?1min
4.5.3.1 Your Values, Revisited, Part One10min
4.5.3.2 Your Values, Revisited, Part Two10min
4.5.4 Your Brand, Revisited8min
4.5.5 Your Professional IQ5min
4.5.6 Experts Comment: Mind Your Own Business?6min
4.6.1 Tying it All Together: Sneak a Peek5min
4.7.1.1 Experts Comment: Reverse Engineering5min
4.7.1.2 Experts Comment: The Essence of Professional IQ8min
4.7.2 Coming Back to Values; Learning Moving Forward4min
2 leituras
Week 4 Overview10min
Week 4 Resources and References10min
4 exercícios práticos
Lesson 4-3 Practice Quiz30min
Lesson 4-4 Practice Quiz30min
Lesson 4-5 Practice Quiz30min
Week 4 Quiz30min
Sobre Programa de cursos integrados Professional IQ: Preventing and Solving Problems at Work
In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves.
This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign.
For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
O que recebo ao me inscrever nesta Especialização?
Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.
Qual é a política de reembolso?
Se você se inscrever, terá 7 dias para testar sem custo e, durante este período, pode cancelar sem multa. Depois disso, não reembolsamos, mas você pode cancelar sua inscrição a qualquer momento. Veja nossa política para o reembolso total.
Existe algum auxílio financeiro disponível?
Sim, a Coursera oferece auxílio financeiro ao aluno que não possa pagar a taxa. Faça a solicitação clicando no link Auxílio Financeiro, abaixo do botão "Inscreva-se" à esquerda. Preencha uma solicitação e será notificado caso seja aprovado. Você terá que completar esta etapa para cada curso na Especialização, incluindo o Trabalho de Conclusão de Curso. Saiba mais .
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