About this Programa de cursos integrados
cursos 100% online

cursos 100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Cronograma flexível

Cronograma flexível

Definição e manutenção de prazos flexíveis.
Nível iniciante

Nível iniciante

Horas para completar

Aprox. 3 meses para completar

6 horas/semana sugeridas
Idiomas disponíveis

Inglês

Legendas: Inglês, Espanhol, Chinês (simplificado), Mongolian...

O que você vai aprender

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    Explain how data is used for recruiting and performance evaluation

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    Model supply and demand for various business scenarios

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    Solve business problems with data-driven decision-making

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    Understand the tools used to predict customer behavior

Habilidades que você terá

Customer AnalyticsAnalyticsBusiness AnalyticsDecision Tree
cursos 100% online

cursos 100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Cronograma flexível

Cronograma flexível

Definição e manutenção de prazos flexíveis.
Nível iniciante

Nível iniciante

Horas para completar

Aprox. 3 meses para completar

6 horas/semana sugeridas
Idiomas disponíveis

Inglês

Legendas: Inglês, Espanhol, Chinês (simplificado), Mongolian...

How the Programa de cursos integrados Works

Fazer cursos

Um programa de cursos integrados do Coursera é uma série de cursos para ajudá-lo a dominar uma habilidade. Primeiramente, inscreva-se no programa de cursos integrados diretamente, ou avalie a lista de cursos e escolha por qual você gostaria de começar. Ao se inscrever em um curso que faz parte de um programa de cursos integrados, você é automaticamente inscrito em todo o programa de cursos integrados. É possível concluir apenas um curso — você pode pausar a sua aprendizagem ou cancelar a sua assinatura a qualquer momento. Visite o seu painel de aprendiz para controlar suas inscrições em cursos e progresso.

Projeto prático

Todos os programas de cursos integrados incluem um projeto prático. Você precisará completar com êxito o(s) projeto(s) para concluir o programa de cursos integrados e obter o seu certificado. Se o programa de cursos integrados incluir um curso separado para o projeto prático, você precisará completar todos os outros cursos antes de iniciá-lo.

Obtenha um certificado

Ao concluir todos os cursos e completar o projeto prático, você obterá um certificado que pode ser compartilhado com potenciais empregadores e com sua rede profissional.

how it works

Este Programa de cursos integrados contém 5 cursos

Curso1

Customer Analytics

4.5
5,128 classificações
1,141 avaliações
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a staggering amount of data that can be used to describe our past buying behaviors, predict future ones, and prescribe new ways to influence future purchasing decisions. In this course, four of Wharton’s top marketing professors will provide an overview of key areas of customer analytics: descriptive analytics, predictive analytics, prescriptive analytics, and their application to real-world business practices including Amazon, Google, and Starbucks to name a few. This course provides an overview of the field of analytics so that you can make informed business decisions. It is an introduction to the theory of customer analytics, and is not intended to prepare learners to perform customer analytics. Course Learning Outcomes: After completing the course learners will be able to... Describe the major methods of customer data collection used by companies and understand how this data can inform business decisions Describe the main tools used to predict customer behavior and identify the appropriate uses for each tool Communicate key ideas about customer analytics and how the field informs business decisions Communicate the history of customer analytics and latest best practices at top firms...
Curso2

Operations Analytics

4.7
2,640 classificações
508 avaliações
This course is designed to impact the way you think about transforming data into better decisions. Recent extraordinary improvements in data-collecting technologies have changed the way firms make informed and effective business decisions. The course on operations analytics, taught by three of Wharton’s leading experts, focuses on how the data can be used to profitably match supply with demand in various business settings. In this course, you will learn how to model future demand uncertainties, how to predict the outcomes of competing policy choices and how to choose the best course of action in the face of risk. The course will introduce frameworks and ideas that provide insights into a spectrum of real-world business challenges, will teach you methods and software available for tackling these challenges quantitatively as well as the issues involved in gathering the relevant data. This course is appropriate for beginners and business professionals with no prior analytics experience....
Curso3

People Analytics

4.5
2,521 classificações
443 avaliações
People analytics is a data-driven approach to managing people at work. For the first time in history, business leaders can make decisions about their people based on deep analysis of data rather than the traditional methods of personal relationships, decision making based on experience, and risk avoidance. In this brand new course, three of Wharton’s top professors, all pioneers in the field of people analytics, will explore the state-of-the-art techniques used to recruit and retain great people, and demonstrate how these techniques are used at cutting-edge companies. They’ll explain how data and sophisticated analysis is brought to bear on people-related issues, such as recruiting, performance evaluation, leadership, hiring and promotion, job design, compensation, and collaboration. This course is an introduction to the theory of people analytics, and is not intended to prepare learners to perform complex talent management data analysis. By the end of this course, you’ll understand how and when hard data is used to make soft-skill decisions about hiring and talent development, so that you can position yourself as a strategic partner in your company’s talent management decisions. This course is intended to introduced you to Organizations flourish when the people who work in them flourish. Analytics can help make both happen. This course in People Analytics is designed to help you flourish in your career, too....
Curso4

Accounting Analytics

4.5
1,570 classificações
284 avaliações
Accounting Analytics explores how financial statement data and non-financial metrics can be linked to financial performance.  In this course, taught by Wharton’s acclaimed accounting professors, you’ll learn how data is used to assess what drives financial performance and to forecast future financial scenarios. While many accounting and financial organizations deliver data, accounting analytics deploys that data to deliver insight, and this course will explore the many areas in which accounting data provides insight into other business areas including consumer behavior predictions, corporate strategy, risk management, optimization, and more. By the end of this course, you’ll understand how financial data and non-financial data interact to forecast events, optimize operations, and determine strategy. This course has been designed to help you make better business decisions about the emerging roles of accounting analytics, so that you can apply what you’ve learned to make your own business decisions and create strategy using financial data. ...

Instrutores

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Noah Gans

Anheuser-Busch Professor of Management Science, Professor of Operations, Information and Decisions
The Wharton School
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Ron Berman

Assistant Professor of Marketing
The Wharton School
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Senthil Veeraraghavan

Associate Professor of Operations, Information and Decisions
The Wharton School
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Peter Fader

Professor of Marketing and Co-Director of the Wharton Customer Analytics Initiative
The Wharton School
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Eric Bradlow

Professor of Marketing, Statistics, and Education, Chairperson, Wharton Marketing Department, Vice Dean and Director, Wharton Doctoral Program, Co-Director, Wharton Customer Analytics Initiative
The Wharton School
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Matthew Bidwell

Associate Professor of Management
The Wharton School
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Martine Haas

Associate Professor of Management
The Wharton School
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Wharton Teaching Staff

Educators
The Wharton School
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Cade Massey

Practice Professor
The Wharton School
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Sergei Savin

Associate Professor of Operations, Information and Decisions
The Wharton School
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Brian J Bushee

The Geoffrey T. Boisi Professor
Accounting
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Christopher D. Ittner

EY Professor of Accounting
Accounting
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Raghu Iyengar

Associate Professor of Marketing
The Wharton School

Sobre University of Pennsylvania

The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies. ...

Perguntas Frequentes – FAQ

  • Sim! Para começar, clique na carta de curso que lhe interessa e se inscreva. Você pode se inscrever e concluir o curso para ganhar um certificado compartilhável ou você pode auditar para ver os materiais do curso de graça. Quando você se inscrever em um curso que faz parte de uma especialização, você está automaticamente inscrito para a especialização completa. Visite o seu painel de aluno para acompanhar o seu progresso.

  • Este curso é totalmente on-line, então não existe necessidade de aparecer em uma sala de aula pessoalmente. Você pode acessar suas palestras, leituras e atribuições a qualquer hora e qualquer lugar, via web ou dispositivo móvel.

  • Esta Especialização não carrega créditos universitários, mas algumas universidades podem optar por aceitar certificados de especialização como crédito. Verifique com sua instituição para saber mais.

  • Time to completion can vary based on your schedule, but most learners are able to complete the Specialization in about 5-6 months.

  • Each course in the Specialization is offered on a regular schedule, with sessions starting about once per month. If you don't complete a course on the first try, you can easily transfer to the next session, and your completed work and grades will carry over.

  • We recommend taking the courses in the order presented, as each subsequent course will build on material from previous courses.

  • Coursera courses and certificates don't carry university credit, though some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.

  • You’ll gain a deeper understanding of how big data and analytics are used in four key areas: marketing (customer analytics), human resources and talent management (people analytics), operations, and finance. You can use this knowledge to create new business strategies using data, participate in conversations about analytics, transition to a new career, or improve your own business. You will also have a strong foundation for further study related to analytics and big data.

  • You will need a full-featured version of Microsoft Excel for some assignments. You should also have a working knowledge of Excel’s basic functions.

  • No previous knowledge or experience in business or analytics is required. This Specialization is designed for anyone interested in understanding how decisions are made using big data.

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