Informações sobre o curso
4.7
1,987 classificações
325 avaliações
Programa de cursos integrados
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Nível iniciante

Nível iniciante

Horas para completar

Aprox. 14 horas para completar

Sugerido: 8 - 10 hours per week...
Idiomas disponíveis

Inglês

Legendas: Inglês, Árabe

Habilidades que você terá

Directory ServiceLightweight Directory Access Protocol (LDAP)Backup
Programa de cursos integrados
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Nível iniciante

Nível iniciante

Horas para completar

Aprox. 14 horas para completar

Sugerido: 8 - 10 hours per week...
Idiomas disponíveis

Inglês

Legendas: Inglês, Árabe

Programa - O que você aprenderá com este curso

Semana
1
Horas para completar
4 horas para concluir

What is System Administration?

Welcome to the System Administration course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of system administration. We'll cover organizational policies, IT infrastructure services, user and hardware provisioning, routine maintenance, troubleshooting, and managing potential issues. By the end of this module, you will understand the roles and responsibilities of a System Administrator. So let's get started!...
Reading
16 videos (Total 44 min), 6 leituras, 4 testes
Video16 videos
What is Systems Administration?2min
Servers Revisited4min
The Cloud3min
Organizational Policies2min
IT Infrastructure Services1min
User and Hardware Provisioning4min
Routine Maintenance1min
Vendors1min
Troubleshooting and Managing Issues3min
In Case of Fire, Break Glass1min
Dion Michelle Obama Story1min
With Great Power Comes Great Responsibility3min
Never Test in Production2min
Assessing Risk2min
Fixing Things the Right Way2min
Reading6 leituras
Navigating Coursera10min
Program Surveys10min
How to Use Discussion Forums10min
Get to Know Your Classmates10min
Supplemental Reading on KVM switch10min
Recording Your Actions10min
Quiz3 exercícios práticos
What is System Administration?16min
Systems Administration Tasks4min
What is System Administration?24min
Semana
2
Horas para completar
6 horas para concluir

Network and Infrastructure Services

In the second week of this course, we'll learn about network and infrastructure services. We will cover what IT infrastructure services are and what their role is in system administration. We'll also learn about server operating systems, virtualization, network services, DNS for web services, and how to troubleshoot network services. By the end of this module, you will know the most common IT infrastructure services you'll encounter when handling system administration tasks....
Reading
23 videos (Total 75 min), 6 leituras, 7 testes
Video23 videos
The Role of IT Infrastructure Services in SysAdminmin
Types of IT Infrastructure Services6min
How do Qwiklabs Work?1min
Heather First Tech Job1min
Server Operating Systems1min
Virtualization2min
Remote Access Revisited3min
FTP, SFTP, and TFTP3min
NTP2min
Network Support Services Revisited1min
DNS1min
DNS for Web Servers2min
DNS for Internal Networks3min
DHCP2min
Unable to Resolve a Hostname or Domain Name3min
What do Services Look Like in Action2min
Managing Services in Linux4min
Managing Services in Windows3min
Configuring Services in Linux4min
Configuring Services in Windows4min
Configuring DNS with Dnsmasq6min
Configuring DHCP with Dnsmasq7min
Reading6 leituras
Supplemental Reading for IT Infrastructure Services10min
Supplemental Reading for Server Operating Systems10min
Supplemental Reading for Remote Access and SSH10min
Supplemental Reading for FTP Clients10min
Supplemental Reading for BIND/PowerDNS10min
Supplemental Reading for DNS and DHCP10min
Quiz4 exercícios práticos
Intro to IT Infrastructure Services6min
Physical Infrastructure Services6min
Network Services10min
Network Services16min
Semana
3
Horas para completar
5 horas para concluir

Software and Platform Services

In the third week of this course, we'll explore software and platform services. We'll cover what types of software and platform services you may encounter in a tech role and how to manage them. We'll learn how to configure email services, security services, file services, print services, and platform services. We'll explore ways to troubleshoot platform services and common issues to look out for. By the end of this module, you'll understand how to setup and manage the IT infrastructure services to help a business stay productive, keep information secure, and deliver applications to its users. ...
Reading
15 videos (Total 42 min), 9 leituras, 6 testes
Video15 videos
Configuring Communication Services2min
Configuring Email Services3min
Configuring User Productivity Services2min
Configuring Security Services3min
Heather Managing Self Doubt1min
What are file services?1min
Network File Storage3min
Configuring Print Services3min
Web Servers Revisited4min
What is a database server?1min
Is the website down?4min
Cloud Concepts3min
Typical Cloud Infrastructure Setups1min
When and How to Choose Cloud2min
Reading9 leituras
Supplemental Reading for Chat Communication Services10min
Supplemental Reading for Email Services10min
Supplemental Reading for File Services10min
Supplemental Reading for Network File Storage10min
Supplemental Reading for Print Services10min
Supplemental Reading for Web Servers (Revisited)10min
Supplemental Reading for Database Admin Jobs10min
Supplemental Reading for Troubleshooting with Developer Tools10min
Managing Cloud Resources10min
Quiz4 exercícios práticos
Software Services8min
File, Print, and Platform Services8min
Troubleshooting Platform Services4min
Software and Platform Services14min
Semana
4
Horas para completar
6 horas para concluir

Directory Services

In the fourth week of this course, we'll learn about directory services. Specifically, we'll cover how two of the most popular directory services, Active Directory and OpenLDAP, work in action. We'll explore the concept of centralized management and how this can help SysAdmins maintain and support all the different parts of an IT infrastructure. By the end of this module, you will know how to add users, passwords, and use group policies in Active Directory and OpenLDAP. ...
Reading
18 videos (Total 98 min), 10 leituras, 5 testes
Video18 videos
What is a directory server?4min
Implementing Directory Services2min
What is centralized management?4min
What is LDAP?1min
What is LDAP Authentication?3min
Heather Overcoming Obstacles1min
What is Active Directory?6min
Managing Active Directory3min
Managing Active Directory Users and Groups11min
Managing Active Directory User Passwords4min
Joining an Active Directory Domain4min
What is Group Policy?4min
Group Policy Creation and Editing13min
Group Policy Inheritance and Precedence8min
Group Policy Troubleshooting13min
What is OpenLDAP?4min
Managing OpenLDAP3min
Reading10 leituras
Supplemental Reading for Centralized Management10min
Supplemental Reading for LDAP10min
Supplemental Reading for Kerberos10min
Supplemental Reading for Active Directory10min
Supplemental Reading for Group Security Principles10min
Supplemental Reading for EFS Features10min
Supplemental Reading for DFL & FFL10min
Supplemental Reading for Group Policy Troubleshooting10min
Supplemental Reading for OpenLDAP10min
Supplemental Reading for Managing OpenLDAP10min
Quiz4 exercícios práticos
Introduction to Directory Services6min
Centralized Management and LDAP8min
Active Directory30min
Directory Services20min
4.7
325 avaliaçõesChevron Right
Direcionamento de carreira

20%

comecei uma nova carreira após concluir estes cursos
Benefício de carreira

83%

consegui um benefício significativo de carreira com este curso

Melhores avaliações

por EMJul 26th 2018

THIS was the course I was waiting for! I feel like this gets into the true heart of what it means to be an IT specialist. I loved learning about Virtualization, Backups, Active Directories, etc.

por SJJul 8th 2018

This is a great course! Very informative and right tools are explained for a SysAdmin job. This might give you a kick start for a comprehensive study drive required for a dedicated job capacity.

Instrutores

Sobre Google

The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses....

Sobre o Programa de cursos integrados Google IT Support Professional Certificate

This five-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. If you’ve been tinkering with IT or are new to the field, you’re at the right place. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans. Check out this video to learn more. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, H&R Block, Hulu, J.M. Smucker, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, UPMC, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Along the way, you’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating 8-10 hours a week, you can complete the certificate in about eight months. You can skip through content that you might already know and speed ahead to the graded assessments. Except as otherwise noted, the contents on this site are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License....
Google IT Support Professional Certificate

Perguntas Frequentes – FAQ

  • Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.

  • Quando você se inscreve em um curso, ganha acesso a todos os cursos no certificado e obtém um certificado quando completar o trabalho. Seu certificado eletrônico pode ser adicionado à sua página de Participações, de onde você pode imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, pode participar como ouvinte sem custo.

Mais dúvidas? Visite o Central de Ajuda ao Aprendiz.