Informações sobre o curso
392,490 visualizações recentes

100% on-line

Comece imediatamente e aprenda em seu próprio cronograma.

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.

Nível iniciante

Aprox. 17 horas para completar

Sugerido: 8 - 10 hours per week...

Inglês

Legendas: Inglês, Espanhol, Português (Brasil), Árabe

Habilidades que você terá

Directory ServiceLightweight Directory Access Protocol (LDAP)Backup
Os alunos que estão fazendo este Professional Certificate são
  • Technical Support Associates
  • Communication Technicians
  • IT Support
  • IT Managers
  • Customer Care Reps

100% on-line

Comece imediatamente e aprenda em seu próprio cronograma.

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.

Nível iniciante

Aprox. 17 horas para completar

Sugerido: 8 - 10 hours per week...

Inglês

Legendas: Inglês, Espanhol, Português (Brasil), Árabe

Programa - O que você aprenderá com este curso

Semana
1
4 horas para concluir

What is System Administration?

16 vídeos (Total 44 mín.), 6 leituras, 5 testes
16 videos
What is Systems Administration?2min
Servers Revisited4min
The Cloud3min
Organizational Policies2min
IT Infrastructure Services1min
User and Hardware Provisioning4min
Routine Maintenance1min
Vendors1min
Troubleshooting and Managing Issues3min
In Case of Fire, Break Glass1min
Dion Michelle Obama Story1min
With Great Power Comes Great Responsibility3min
Never Test in Production2min
Assessing Risk2min
Fixing Things the Right Way2min
6 leituras
Navigating Coursera10min
Program Surveys10min
How to Use Discussion Forums10min
Get to Know Your Classmates10min
Supplemental Reading on KVM switch10min
Recording Your Actions10min
4 exercícios práticos
What is System Administration?16min
Systems Administration Tasks4min
What is System Administration?1h
Qwiklabs: Production and Test
Semana
2
6 horas para concluir

Network and Infrastructure Services

23 vídeos (Total 74 mín.), 6 leituras, 10 testes
23 videos
The Role of IT Infrastructure Services in SysAdmin56s
Types of IT Infrastructure Services6min
How do Qwiklabs Work?1min
Heather First Tech Job1min
Server Operating Systems1min
Virtualization2min
Remote Access Revisited3min
FTP, SFTP, and TFTP3min
NTP2min
Network Support Services Revisited1min
DNS1min
DNS for Web Servers2min
DNS for Internal Networks3min
DHCP2min
Unable to Resolve a Hostname or Domain Name3min
What do Services Look Like in Action2min
Managing Services in Linux4min
Managing Services in Windows3min
Configuring Services in Linux4min
Configuring Services in Windows4min
Configuring DNS with Dnsmasq6min
Configuring DHCP with Dnsmasq7min
6 leituras
Supplemental Reading for IT Infrastructure Services10min
Supplemental Reading for Server Operating Systems10min
Supplemental Reading for Remote Access and SSH10min
Supplemental Reading for FTP Clients10min
Supplemental Reading for BIND/PowerDNS10min
Supplemental Reading for DNS and DHCP10min
7 exercícios práticos
Intro to IT Infrastructure Services6min
Physical Infrastructure Services6min
Network Services10min
Network Services40min
Qwiklabs: Service Management in Linux
Qwiklabs: Service Management in Windows
Qwiklabs: Getting familiar with DNS and DHCP
Semana
3
6 horas para concluir

Software and Platform Services

16 vídeos (Total 45 mín.), 10 leituras, 8 testes
16 videos
Configuring Communication Services2min
Configuring Email Services3min
Configuring User Productivity Services2min
Configuring Security Services3min
Heather Managing Self Doubt1min
What are file services?1min
Network File Storage3min
Mobile Synchronization3min
Configuring Print Services3min
Web Servers Revisited4min
What is a database server?1min
Is the website down?4min
Cloud Concepts3min
Typical Cloud Infrastructure Setups1min
When and How to Choose Cloud2min
10 leituras
Supplemental Reading for Chat Communication Services10min
Supplemental Reading for Email Services10min
Supplemental Reading for File Services10min
Supplemental Reading for Network File Storage10min
Supplemental Readings for Mobile Synchronization10min
Supplemental Reading for Print Services25min
Supplemental Reading for Web Servers (Revisited)10min
Supplemental Reading for Database Admin Jobs10min
Supplemental Reading for Troubleshooting with Developer Tools10min
Managing Cloud Resources10min
6 exercícios práticos
Software Services8min
File, Print, and Platform Services8min
Qwiklabs: Managing websites with Apache2
Troubleshooting Platform Services4min
Qwiklabs: Managing Cloud Resources
Software and Platform Services35min
Semana
4
7 horas para concluir

Directory Services

19 vídeos (Total 100 mín.), 11 leituras, 6 testes
19 videos
What is a directory server?4min
Implementing Directory Services2min
What is centralized management?4min
What is LDAP?1min
What is LDAP Authentication?3min
Heather Overcoming Obstacles1min
What is Active Directory?6min
Managing Active Directory3min
Managing Active Directory Users and Groups11min
Managing Active Directory User Passwords4min
Joining an Active Directory Domain4min
What is Group Policy?4min
Group Policy Creation and Editing13min
Group Policy Inheritance and Precedence8min
Group Policy Troubleshooting13min
Mobile Device Management (MDM)1min
What is OpenLDAP?4min
Managing OpenLDAP3min
11 leituras
Supplemental Reading for Centralized Management10min
Supplemental Reading for LDAP10min
Supplemental Reading for Kerberos10min
Supplemental Reading for Active Directory10min
Supplemental Reading for Group Security Principles10min
Supplemental Reading for EFS Features10min
Supplemental Reading for DFL & FFL10min
Supplemental Reading for Group Policy Troubleshooting10min
Supplemental Readings for Mobile Device Management (MDM)10min
Supplemental Reading for OpenLDAP10min
Supplemental Reading for Managing OpenLDAP10min
5 exercícios práticos
Introduction to Directory Services6min
Qwiklabs: Using Active Directory
Centralized Management and LDAP8min
Active Directory30min
Directory Services50min
4.7
652 avaliaçõesChevron Right

Principais avaliações do System Administration and IT Infrastructure Services

por AKDec 14th 2018

Good course which gives as much details about administration and infrastructure services . A Big thank you for Google , Coursera and The instructor for giving a valuable knowledge to me. Thank you

por SJJul 8th 2018

This is a great course! Very informative and right tools are explained for a SysAdmin job. This might give you a kick start for a comprehensive study drive required for a dedicated job capacity.

Instrutores

Sobre Google

The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses....

Sobre Certificado Profissional Suporte de TI do Google

This five-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. If you’ve been tinkering with IT or are new to the field, you’re at the right place. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans. Check out this video to learn more. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, H&R Block, Hulu, J.M. Smucker, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, UPMC, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Along the way, you’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating about five hours a week, you can complete the certificate in under six months. You can skip through content that you might already know and speed ahead to the graded assessments. The content in the Google IT Support Professional Certificate is licensed under a Creative Commons Attribution 4.0 International License....
Suporte de TI do Google

Perguntas Frequentes – FAQ

  • Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.

  • Quando você se inscreve em um curso, ganha acesso a todos os cursos no certificado e obtém um certificado quando completar o trabalho. Seu certificado eletrônico pode ser adicionado à sua página de Participações, de onde você pode imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, pode participar como ouvinte sem custo.

Mais dúvidas? Visite o Central de Ajuda ao Aprendiz.