This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster.
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Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
Aprox. 31 horas para completar
Inglês
Legendas: Árabe, Francês, Português (Brasil), Russo, Inglês, Espanhol
Habilidades que você terá
Directory ServiceLightweight Directory Access Protocol (LDAP)Backup
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
Aprox. 31 horas para completar
Inglês
Legendas: Árabe, Francês, Português (Brasil), Russo, Inglês, Espanhol
oferecido por
The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
Programa - O que você aprenderá com este curso
5 horas para concluir
What is System Administration?
Welcome to the System Administration course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of system administration. We'll cover organizational policies, IT infrastructure services, user and hardware provisioning, routine maintenance, troubleshooting, and managing potential issues. By the end of this module, you will understand the roles and responsibilities of a System Administrator. So let's get started!
5 horas para concluir
16 vídeos (Total 44 mín.), 6 leituras, 5 testes
16 videos
What is Systems Administration?2min
Servers Revisited4min
The Cloud3min
Organizational Policies2min
IT Infrastructure Services1min
User and Hardware Provisioning4min
Routine Maintenance1min
Vendors1min
Troubleshooting and Managing Issues3min
In Case of Fire, Break Glass1min
Dion Michelle Obama Story1min
With Great Power Comes Great Responsibility3min
Never Test in Production2min
Assessing Risk2min
Fixing Things the Right Way2min
6 leituras
Navigating Coursera10min
Program Surveys10min
How to Use Discussion Forums10min
Get to Know Your Classmates10min
Supplemental Reading on KVM switch10min
Recording Your Actions10min
4 exercícios práticos
What is System Administration?30min
Systems Administration Tasks30min
What is System Administration?1h
Qwiklabs: Production and Test
7 horas para concluir
Network and Infrastructure Services
In the second week of this course, we'll learn about network and infrastructure services. We will cover what IT infrastructure services are and what their role is in system administration. We'll also learn about server operating systems, virtualization, network services, DNS for web services, and how to troubleshoot network services. By the end of this module, you will know the most common IT infrastructure services you'll encounter when handling system administration tasks.
7 horas para concluir
23 vídeos (Total 74 mín.), 6 leituras, 10 testes
23 videos
The Role of IT Infrastructure Services in SysAdmin56s
Types of IT Infrastructure Services6min
How do Qwiklabs Work?1min
Heather First Tech Job1min
Server Operating Systems1min
Virtualization2min
Remote Access Revisited3min
FTP, SFTP, and TFTP3min
NTP2min
Network Support Services Revisited1min
DNS1min
DNS for Web Servers2min
DNS for Internal Networks3min
DHCP2min
Unable to Resolve a Hostname or Domain Name3min
What do Services Look Like in Action2min
Managing Services in Linux4min
Managing Services in Windows3min
Configuring Services in Linux4min
Configuring Services in Windows4min
Configuring DNS with Dnsmasq6min
Configuring DHCP with Dnsmasq7min
6 leituras
Supplemental Reading for IT Infrastructure Services10min
Supplemental Reading for Server Operating Systems10min
Supplemental Reading for Remote Access and SSH10min
Supplemental Reading for FTP Clients10min
Supplemental Reading for BIND/PowerDNS10min
Supplemental Reading for DNS and DHCP10min
7 exercícios práticos
Intro to IT Infrastructure Services30min
Physical Infrastructure Services30min
Network Services30min
Network Services40min
Qwiklabs: Service Management in Linux
Qwiklabs: Service Management in Windows
Qwiklabs: Getting familiar with DNS and DHCP
7 horas para concluir
Software and Platform Services
In the third week of this course, we'll explore software and platform services. We'll cover what types of software and platform services you may encounter in a tech role and how to manage them. We'll learn how to configure email services, security services, file services, print services, and platform services. We'll explore ways to troubleshoot platform services and common issues to look out for. By the end of this module, you'll understand how to setup and manage the IT infrastructure services to help a business stay productive, keep information secure, and deliver applications to its users.
7 horas para concluir
16 vídeos (Total 45 mín.), 10 leituras, 8 testes
16 videos
Configuring Communication Services2min
Configuring Email Services3min
Configuring User Productivity Services2min
Configuring Security Services3min
Heather Managing Self Doubt1min
What are file services?1min
Network File Storage3min
Mobile Synchronization3min
Configuring Print Services3min
Web Servers Revisited4min
What is a database server?1min
Is the website down?4min
Cloud Concepts3min
Typical Cloud Infrastructure Setups1min
When and How to Choose Cloud2min
10 leituras
Supplemental Reading for Chat Communication Services10min
Supplemental Reading for Email Services10min
Supplemental Reading for File Services10min
Supplemental Reading for Network File Storage10min
Supplemental Readings for Mobile Synchronization10min
Supplemental Reading for Print Services25min
Supplemental Reading for Web Servers (Revisited)10min
Supplemental Reading for Database Admin Jobs10min
Supplemental Reading for Troubleshooting with Developer Tools10min
Managing Cloud Resources10min
6 exercícios práticos
Software Services30min
File, Print, and Platform Services30min
Qwiklabs: Managing websites with Apache2
Troubleshooting Platform Services30min
Qwiklabs: Managing Cloud Resources
Software and Platform Services35min
7 horas para concluir
Directory Services
In the fourth week of this course, we'll learn about directory services. Specifically, we'll cover how two of the most popular directory services, Active Directory and OpenLDAP, work in action. We'll explore the concept of centralized management and how this can help SysAdmins maintain and support all the different parts of an IT infrastructure. By the end of this module, you will know how to add users, passwords, and use group policies in Active Directory and OpenLDAP.
7 horas para concluir
19 vídeos (Total 100 mín.), 11 leituras, 6 testes
19 videos
What is a directory server?4min
Implementing Directory Services2min
What is centralized management?4min
What is LDAP?1min
What is LDAP Authentication?3min
Heather Overcoming Obstacles1min
What is Active Directory?6min
Managing Active Directory3min
Managing Active Directory Users and Groups11min
Managing Active Directory User Passwords4min
Joining an Active Directory Domain4min
What is Group Policy?4min
Group Policy Creation and Editing13min
Group Policy Inheritance and Precedence8min
Group Policy Troubleshooting13min
Mobile Device Management (MDM)1min
What is OpenLDAP?4min
Managing OpenLDAP3min
11 leituras
Supplemental Reading for Centralized Management10min
Supplemental Reading for LDAP10min
Supplemental Reading for Kerberos10min
Supplemental Reading for Active Directory10min
Supplemental Reading for Group Security Principles10min
Supplemental Reading for EFS Features10min
Supplemental Reading for DFL & FFL10min
Supplemental Reading for Group Policy Troubleshooting10min
Supplemental Readings for Mobile Device Management (MDM)10min
Supplemental Reading for OpenLDAP10min
Supplemental Reading for Managing OpenLDAP10min
5 exercícios práticos
Introduction to Directory Services30min
Qwiklabs: Using Active Directory
Centralized Management and LDAP30min
Active Directory30min
Directory Services50min
Avaliações
Principais avaliações do SYSTEM ADMINISTRATION AND IT INFRASTRUCTURE SERVICES
por CS1 de Ago de 2020
The best course so far. I feel like this course actually showed us things we would be doing day to day in the workplace. It's nice to problem solve since that will probably be a big chunk of the job.
por AK13 de Dez de 2018
Good course which gives as much details about administration and infrastructure services . A Big thank you for Google , Coursera and The instructor for giving a valuable knowledge to me. Thank you
por OQ15 de Jan de 2020
This chapter is very interesting since describes a lot of the things that we have at the office running on the background but we never understood well. The material is well put together, congrats.
por DY16 de Nov de 2019
I just cannot thank Google and Coursera enough for this opportunity. This particular module of the entire Google IT Programme really kindled my curiosity to learn more using this path. Thank you.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
O acesso a palestras e tarefas depende do tipo de inscrição. Se você participar de um curso como ouvinte, você poderá ver quase todo o conteúdo do curso gratuitamente. Para acessar tarefas valendo nota e obter um Certificado, você precisará adquirir a experiência do Certificado, durante ou após a participação como ouvinte. Se você não vir a opção de participar como ouvinte:
- o curso pode não oferecer essa opção. Você pode experimentar um teste gratuito ou solicitar o auxílio financeiro.
- Em vez disso, o curso pode oferecer 'Curso completo, sem Certificado'. Com esta opção, é possível ver todo o conteúdo do curso, enviar as avaliações necessárias e obter uma nota final. Isso também significa que você não poderá comprar uma experiência de Certificado.
O que recebo ao me inscrever para este certificado?
Quando você se inscreve em um curso, ganha acesso a todos os cursos no certificado e obtém um certificado quando completar o trabalho. Seu certificado eletrônico pode ser adicionado à sua página de Participações, de onde você pode imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, pode participar como ouvinte sem custo.
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