Informações sobre o curso
4.6
2,671 classificações
493 avaliações
Programa de cursos integrados
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Nível iniciante

Nível iniciante

Horas para completar

Aprox. 25 horas para completar

Sugerido: 8 - 10 hours per week...
Idiomas disponíveis

Inglês

Legendas: Inglês, Árabe

Habilidades que você terá

PowershellLinux File SystemsLinuxCommand-Line Interface
Programa de cursos integrados
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Nível iniciante

Nível iniciante

Horas para completar

Aprox. 25 horas para completar

Sugerido: 8 - 10 hours per week...
Idiomas disponíveis

Inglês

Legendas: Inglês, Árabe

Programa - O que você aprenderá com este curso

Semana
1
Horas para completar
6 horas para concluir

Navigating the System

Welcome to the Operating Systems course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of Windows and Linux operating systems (OS). We will learn about how directories and files work in Windows and Linux OS. You will also learn practical ways to manipulate files and directories in the Windows graphical user interface (GUI), Windows command line interface (CLI), and Linux shell. By the end of this module, you will interact with files and directories and perform basic text manipulation in Windows and Linux OS....
Reading
32 videos (Total 95 min), 10 leituras, 5 testes
Video32 videos
Lesson Overview & Practice Tips2min
List Directories in a GUI5min
Windows: List Directories in CLI4min
Linux: List Directories6min
Windows: Changing Directories in the GUI1min
Windows: Changing Directories in the CLI4min
Linux: Changing Directories in Bash1min
Windows: Make Directories in the GUI & CLI2min
Linux: Make Directories in Bash1min
Windows: Command History2min
Linux: Command Historymin
Windows: Copying Files & Directories4min
Linux: Copying Files and Directories1min
Windows: Moving and Renaming Files, Directories2min
Linux: Moving and Renaming Files, Directories1min
Windows: Removing Files & Directories3min
Linux: Removing Files & Directories1min
Cindy Why OS is Important1min
Windows: Display File Contents3min
Linux: Display File Contents2min
Windows: Modifying Text Files2min
Linux: Modifying Text Files1min
Windows Powershell3min
Windows: Searching within Files6min
Windows: Searching within Directories1min
Linux: Searching within Files1min
Windows: Input, Output, and the Pipeline7min
Linux: Input, Output and Pipeline3min
Windows and Linux Advanced Navigation1min
Ben First Tech Job1min
Instructions for Accessing Linux Qwiklabs5min
Reading10 leituras
Navigating Coursera10min
Program Surveys10min
How to Use Discussion Forums10min
Get to Know Your Classmates10min
Supplemental Reading for Windows CLI & Unix Bash10min
Supplemental Reading for 'Size' vs 'Size of Disk' in Windows10min
Supplemental Reading for Notepad++10min
Supplemental Reading for GNU Documentation10min
Supplemental Reading for Windows PowerShell10min
Instructions for Accessing Windows Qwiklabs10min
Quiz3 exercícios práticos
Basic Commands6min
File and Text Manipulation8min
Accessing Qwiklabs16min
Semana
2
Horas para completar
4 horas para concluir

Users and Permissions

In the second week of this course, we'll learn about configuring users and permissions in Windows and Linux OS. As an IT Support Specialist, it's important to know how to grant the appropriate permissions to users and groups for both Windows and Linux OS. By the end of this module, you will know how to add, modify, and remove users for a computer and for specific files and folders by using the Windows GUI, Windows CLI, and Linux shell. ...
Reading
15 videos (Total 63 min), 3 leituras, 3 testes
Video15 videos
Windows: View User and Group Information6min
Windows: View User and Group Information using CLI2min
Linux: Users, Superuser and Beyond4min
Windows: Passwords4min
Linux: Passwords1min
Windows: Adding and Removing Users5min
Linux: Adding and Removing Usersmin
Ben Life as a CIO1min
Windows: File Permissions5min
Linux: File Permissions2min
Windows: Modifying Permissions7min
Linux: Modifying Permissions4min
Windows: Special Permissions4min
Linux: SetUID, SetGID, Sticky Bit5min
Reading3 leituras
Supplemental Reading for Windows Passwords10min
Supplemental Reading for Windows ACL10min
Supplemental Reading for Special Permissions in Windows10min
Quiz1 exercício prático
Permissions10min
Semana
3
Horas para completar
6 horas para concluir

Package and Software Management

In the third week of this course, we'll learn about package and software management in Windows and Linux OS. It's important to know how package installs work and how devices and drivers are managed within these operating systems. We will also learn about different packaging and file compression methods. By the end of this module, you will know how to create, update, and remove software by using the Windows GUI, Windows CLI and Linux shell....
Reading
15 videos (Total 54 min), 13 leituras, 6 testes
Video15 videos
Windows: Software Packages6min
Linux: Software Packages3min
Windows: Archives3min
Linux: Archives1min
Windows: Package Dependencies7min
Linux: Package Dependencies1min
Windows: Package Manager4min
Linux: Package Manager Apt5min
Windows: Underneath the Hood3min
Linux: Underneath the Hood1min
Windows: Devices and Drivers3min
Linux: Devices and Drivers4min
Window: Operating System Updates4min
Linux: Operating System Updates2min
Reading13 leituras
Supplemental Reading for Windows Software Packages10min
Supplemental Reading for 7-Zip and PowerShell Zips10min
Supplemental Reading for the Linux Tar Command10min
Supplemental reading for Windows Package Dependencies10min
Supplemental Reading for Linux Package Dependencies10min
Supplemental Reading for Windows Package Managers10min
Supplemental Reading for Linux PPAs10min
Supplemental Reading on GIMP10min
Supplemental Reading for Windows Installers and Process Monitors10min
Supplemental Reading Windows Devices and Drivers10min
Supplemental reading for Linux Devices and Drivers10min
Supplemental Reading for Windows Update10min
Supplemental Reading for Linux Update10min
Quiz4 exercícios práticos
Software Distribution18min
Package Managers4min
What’s happening in the background?2min
Device Software Management6min
Semana
4
Horas para completar
5 horas para concluir

Filesystems

In the fourth week of this course, we'll learn about how filesystems work for Windows and Linux OS. We'll learn about filesystem types and why they're different for certain OS. We'll learn about disk partitioning and virtual memory and why these are so important for an IT Support Specialist's role. We'll also cover ways mount and unmount filesystems, read disk usage, and repair filesystems. By the end of this module, you will partition and format a disk drive yourself in both Windows and Linux....
Reading
16 videos (Total 52 min), 9 leituras, 3 testes
Video16 videos
Review of Filesystems2min
Disk Anatomy3min
Windows: Disk Partitioning and Formatting a Filesystem6min
Windows: Mounting and Unmounting a Filesystemmin
Linux: Disk Partitioning and Formatting a Filesystem6min
Linux: Mounting and Unmounting a Filesystem3min
Windows: Swap3min
Linux: Swap2min
Windows: Files6min
Linux: Files2min
Windows: Disk Usage3min
Linux: Disk Usage1min
Windows: Filesystem Repair4min
Linux: Filesystem Repair1min
Ben Passion1min
Reading9 leituras
Supplemental Reading for FAT32 File System10min
Supplemental Reading for Disk Partitioning and Formatting in Windows10min
Supplemental reading Mounting and Unmounting a Filesystem in Linux10min
Supplemental Reading for Windows Paging10min
Supplemental Reading for Linux Swap10min
Supplemental Reading on NTFS File System10min
Supplemental Reading for Windows Disk Usage10min
Supplemental reading for Linux Disk Usage10min
Supplemental Reading for Linux Filesystem Repair10min
Quiz1 exercício prático
Filesystem Types24min
4.6
493 avaliaçõesChevron Right
Direcionamento de carreira

18%

comecei uma nova carreira após concluir estes cursos
Benefício de carreira

83%

consegui um benefício significativo de carreira com este curso

Melhores avaliações

por SIOct 13th 2018

It took some time to due to lap graded assignments.However finally enjoyed the course specially the remote connection section and Linux and windows operating system files and folders troubleshooting.

por TAMar 24th 2018

Excellent advice on carving it in a stone and being too stubborn to quit. So much of what is seen is sugar coated instasnap filtered that hearing Leverage your Strengths and work hard is reassuring.

Instrutores

Sobre Google

The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses....

Sobre o Programa de cursos integrados Google IT Support Professional Certificate

This five-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. If you’ve been tinkering with IT or are new to the field, you’re at the right place. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans. Check out this video to learn more. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, H&R Block, Hulu, J.M. Smucker, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, UPMC, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Along the way, you’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating 8-10 hours a week, you can complete the certificate in about eight months. You can skip through content that you might already know and speed ahead to the graded assessments. Except as otherwise noted, the contents on this site are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License....
Google IT Support Professional Certificate

Perguntas Frequentes – FAQ

  • Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.

  • Quando você se inscreve em um curso, ganha acesso a todos os cursos no certificado e obtém um certificado quando completar o trabalho. Seu certificado eletrônico pode ser adicionado à sua página de Participações, de onde você pode imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, pode participar como ouvinte sem custo.

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