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Certificado Profissional Suporte de TI do Google
This is your launchpad to an IT career. In this program, you’ll learn the in-demand skills that will have you job-ready in 3-6 months. No degree or prior experience required.
oferecido por
O que você vai aprender
Gain skills required to succeed in an entry-level IT capacity
Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
Habilidades que você terá
Sobre este Certificado profissional
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In this 5-course certificate program, you’ll prepare for an entry-level job in IT support through an innovative curriculum developed by Google. 80% of Google IT Support Professional Certificate learners in the U.S. report a career impact within 6 months, such as finding a new job, getting a raise, or starting a new business. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all. Learn more.
Upon completion of the certificate, learners eligible to work in the US can directly share their information with Google, as well as employers like Hulu, Infosys, Intel, Walmart, and more.
This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT— you’ll earn a dual credential when you complete both. Through a mix of video lectures, quizzes, and hands-on labs, you’ll get introduced to troubleshooting, customer service, networking, operating systems, system administration, and security — foundational IT skills required for an entry-level role. You’ll hear from Googlers whose foundations in IT support, served as launchpads for their own careers. By dedicating ~5 hours a week, you can complete in 3-6 months.
This program is ACE® certified—when you complete, you can earn up to 12 college credits, the equivalent of 4 associate degree-level courses.
If you’re interested in building on your IT foundations, check out the Google IT Automation with Python Professional Certificate.
Projeto de Aprendizagem Aplicada
In this Professional Certificate program you'll have access to a variety of hands-on assessments which will help you simulate real-world IT support scenarios that are critical for success in the workplace.
Examples of virtual assessments include: computer assembly, networking simulation, writing effective support documentation, routing paths and subnets, wireless networking, device software management, public key or asymmetric encryption, incident handling, and more.
By earning these IT Skills, you’ll prepare yourself for roles that include — systems analyst, support specialist, database administrator, IT technician, computer specialist, and many more. Through this program, you will also gain access to free resources that can help you launch and advance your career, including interview tips, mock interviews and resume building workshops (a $79/month value), as well as career coaching sessions.
Certificados compartilháveis
Tenha o certificado após a conclusão
Cursos 100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Cronograma flexível
Definição e manutenção de prazos flexíveis.
Nível iniciante
No degree or prior experience required
Inglês
Legendas: Inglês, Árabe, Francês, Portuguese (European), Chinês (simplificado), Italiano, Português (Brasil), Vietnamita, Coreano, Alemão, Russo, Turco, Espanhol
Certificados compartilháveis
Tenha o certificado após a conclusão
Cursos 100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Cronograma flexível
Definição e manutenção de prazos flexíveis.
Nível iniciante
No degree or prior experience required
Inglês
Legendas: Inglês, Árabe, Francês, Portuguese (European), Chinês (simplificado), Italiano, Português (Brasil), Vietnamita, Coreano, Alemão, Russo, Turco, Espanhol
Este Certificado profissional contém 5 cursos
Technical Support Fundamentals
66,810 classificações
This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
The Bits and Bytes of Computer Networking
24,804 classificações
This course is designed to provide a full overview of computer networking. We’ll cover everything from the fundamentals of modern networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting.
Operating Systems and You: Becoming a Power User
14,273 classificações
In this course -- through a combination of video lectures, demonstrations, and hands-on practice -- you’ll learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware.
System Administration and IT Infrastructure Services
12,074 classificações
This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster.
oferecido por
The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
Perguntas Frequentes – FAQ
Vou ganhar créditos universitários por concluir a Especialização?
Can I just enroll in a single course?
Posso me inscrever em um único curso?
Este curso é realmente 100% on-line? Eu preciso assistir alguma aula pessoalmente?
Why did Google create this program?
What background knowledge is necessary?
Do I need to take the courses in a specific order?
Why start a career in IT?
What will I be able to do upon completing the professional certificate?
What kind of companies hire IT Support professionals?
What are the jobs available after completing this course?
What resources will be available to help with the job search process?
What is unique about this program?
Can I get academic credits for taking this program?
Will completing the certificate prepare me for the CompTIA A+ exams?
Is this program offered in other languages?
Is the Google IT Support Professional Certificate licensed?
Mais dúvidas? Visite o Central de Ajuda ao Aprendiz.
