Informações sobre o curso
4.2
17 classificações
6 avaliações
Programa de cursos integrados
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Horas para completar

Aprox. 14 horas para completar

Sugerido: 4 hours/week...
Idiomas disponíveis

Inglês

Legendas: Inglês

O que você vai aprender

  • Check

    Recognize the importance of planning for project sustainment.

  • Check

    Use the pre-mortem exercise to identify risks of project failure.

  • Check

    Design a change management plan that addresses technical and adaptive challenges.

  • Check

    Describe the 4E’s + 2 Model and its use to engage stakeholders.

Habilidades que você terá

Change ManagementProject PlanningStaff Engagement
Programa de cursos integrados
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Horas para completar

Aprox. 14 horas para completar

Sugerido: 4 hours/week...
Idiomas disponíveis

Inglês

Legendas: Inglês

Programa - O que você aprenderá com este curso

Semana
1
Horas para completar
1 hora para concluir

What Does Success Look Like?

In this module, learners will develop an understanding of what project sustainment is and why it is important, the potential risks to project sustainment, the importance of planning for sustainment from project inception, types of measures used in quality improvement projects and the attributes of each, how strategies for improvement were developed in two successful large-scale quality improvement initiatives. Learners will become familiar with the issues impacting sustainment and how they may be successfully addressed across the life span of a quality improvement project....
Reading
6 vídeos (total de (Total 58 mín.) min)
Video6 videos
Failure to Sustain6min
TRIP Plus 24min
Planning Ahead8min
What Measures?10min
Examples of Successfully Sustained Projects22min
Semana
2
Horas para completar
2 horas para concluir

Conducting a Premortem

In this module, learners will develop an understanding of what the Pre-Mortem exercise is and how it can be used to: improve project planning, surface threats to project success and sustainment, develop interventions to mitigate risk of project failure, create an action plan to maximize the application of Pre-Mortem results, and maintain awareness of threats to project success across the project lifespan. Learners will also develop familiarity with facilitation best-practices. The Pre-Mortem Exercise can be a powerful tool to identify and mitigate risks for project failure. ...
Reading
5 vídeos (total de (Total 72 mín.) min), 1 teste
Video5 videos
Facilitating a Pre-Mortem18min
Applying Results of a Pre-Mortem14min
Revisiting the Pre-Mortem8min
Pre-Mortem Demo Exercise20min
Quiz1 exercício prático
Modules 1-2 Quiz20min
Semana
3
Horas para completar
2 horas para concluir

Change Management 101

In this module, learners will develop an understanding of: what is meant by change management, reasons for change initiative failure, change as a process, frameworks and processes for change, the differences between technical and adaptive work and the role of each in a change effort, leadership skills necessary for addressing adaptive change, identifying and engaging change effort stakeholders, managing conflict, developing a communication strategy for a change effort, applying a systems approach to change efforts. ...
Reading
8 vídeos (total de (Total 72 mín.) min), 1 teste
Video8 videos
Frameworks & Processes of Change15min
Adaptive vs. Technical Change3min
Adaptive Leadership3min
Stakeholder Analysis11min
Managing Conflict During Change11min
Communication as a Change Strategy3min
Methods of Changing Behavior11min
Quiz1 exercício prático
Module 3 Quiz20min
Semana
4
Horas para completar
4 horas para concluir

Planning for Engagement Using the 4 E's + 2 Model

In this module, learners will develop an understanding of: the role of engagement in sustainability and spread, addressing barriers to engagement, potential areas of failure in sustaining change effort gains, the 2 E's of embedding and enduring and their role in sustainment, frameworks for sustaining change efforts, a real-world example of successful sustainment of a quality improvement initiative. ...
Reading
10 vídeos (total de (Total 73 mín.) min), 2 testes
Video10 videos
Key Implementation Concepts13min
Endure-Embed6min
A Model for Sustainability5min
A Practical Example of Sustainment10min
Expand7min
Expand: New Projects or Topic Ideas7min
8 Steps? 50% is Engagement5min
Enhancing Engagement6min
Address Barriers to Engagement6min
Quiz1 exercício prático
Module 4 Quiz18min
4.2
6 avaliaçõesChevron Right

Melhores avaliações

por SSMay 23rd 2018

Marvellous mentors and great course content. I would recommend this course to every health care professional at each level. Really thankful to mentors and Coursera.

por NVJul 27th 2018

Very informative and important course for quality improvement.Thank you very much Coursera .

Instrutores

Avatar

Lisa H. Lubomski, PhD

Assistant Professor
Department of Anesthesiology and Critical Care Medicine

Sobre Universidade Johns Hopkins

The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world....

Sobre o Programa de cursos integrados Patient Safety

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
Patient Safety

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  • Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.

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