About this course: This course will help you be a better negotiator. Unlike many negotiation courses, we develop a framework for analyzing and shaping negotiations. This framework will allow you to make principled arguments that persuade others. It will allow you to see beneath the surface of apparent conflicts to uncover the underlying interests. You will leave the course better able to predict, interpret, and shape the behavior of those you face in competitive situations. In this course, you will have several opportunities to negotiate with other students using case studies based on common situations in business and in life. You can get feedback on your performance and compare what you did to how others approached the same scenario. The cases also provide a setting to discuss a wide-ranging set of topics including preparing for a negotiation, making ultimatums, avoiding regret, expanding the pie, and dealing with someone who has a very different perspective on the world. Advanced topics include negotiating when you have no power, negotiating over email, and the role of gender differences in negotiation. To close out the course, we will hear insights from three negotiation experts: Linda Babcock, Herb Cohen, and John McCall MacBain. Enjoy.

Created by: Yale University

Taught by: Barry Nalebuff, Milton Steinbach Professor
Yale School of Management

Language	English
How To Pass	Pass all graded assignments to complete the course.
User Ratings	4.8 stars Average User Rating 4.8See what learners said

Syllabus

WEEK 1

Introduction / What is the Pie?

I've promised that this course will help you be a better, smarter, more strategic negotiator. To do that, we begin by laying a foundation for negotiation, a theory of the “pie.” Over the years, I’ve discovered even the most experienced negotiators tend to lack...

7 videos, 8 readings, 2 practice quizzes

WEEK 2

Negotiation Caselets

You've got the theory. Now let's use it. I'll show how the pie framework applies to some mini cases, or caselets. The Merger Case considers how the synergy gains from a merger will be shared by the two parties. While this is still a stylized case, you'll see h...

7 videos, 7 readings, 1 practice quiz

Graded: Mastery Quiz 1 – 2

WEEK 3

Zincit Case

The Zincit case provides an opportunity to discuss a wide-ranging set of topics including how to prepare for a negotiation, making ultimatums, alternating removals, avoiding regret, expanding the pie, and dealing with someone who has a very different perspecti...

21 videos, 7 readings

Graded: Zincit Code

Graded: Zincit Negotiation

Graded: Mastery Quiz 3

WEEK 4

Outpsider Case

Our second case study is more difficult. Here each party has some hidden information to which the other is not privy. Much like real life, neither party has enough information to figure out a solution on his or her own. Sharing and revealing information thus b...

31 videos, 10 readings

Graded: Outpsider Code

Graded: Mastery Quiz 4

WEEK 5

Advanced Topics

This module is a collection of short lessons. We cover everything from negotiating when you have no power to negotiating over email. There is a test-taking detour, showing how the game theory approach we use in negotiation can help you (or your kids) do better...

15 videos, 8 readings, 2 practice quizzes

Graded: Mastery Quiz 5

WEEK 6

Linda Babcock: Ask for It

In this module, we are joined by Professor Linda Babcock, the James M. Walton Professor of Economics at Carnegie-Mellon University and a world-renowned expert on negotiation. Her specialty is the role of gender differences in negotiation. She is the coauthor o...

21 videos, 1 reading

WEEK 7

Herb Cohen: You Can Negotiate Anything

In this module, we are joined by Herb Cohen. Herb is a negotiation sensei, and we are fortunate to have his insights. He is the author of two classics in negotiation: You Can Negotiate Anything and Negotiate This!

21 videos

WEEK 8

John McCall MacBain: The Consummate Dealmaker

In 1987, John purchased a classified advertising magazine in Montreal called Auto Hebdo, the first of what would become a worldwide portfolio of Auto Trader, Buy and Sell and other classified ad papers. Over the next twenty years, he purchased some 500 papers ...

7 videos

WEEK 9

Acknowledgments and Further Readings

2 videos, 5 readings

FAQs

How It Works

Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.

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Creators

Yale University

For more than 300 years, Yale University has inspired the minds that inspire the world. Based in New Haven, Connecticut, Yale brings people and ideas together for positive impact around the globe. A research university that focuses on students and encourages learning as an essential way of life, Yale is a place for connection, creativity, and innovation among cultures and across disciplines.

Ratings and Reviews

Rated 4.8 out of 5 of 818 ratings

Great Course. It is perfect for someone who wants to learn more about negotiation techniques and legal procedures.

Witty! Excellent!

This is the best course of negotiation ever. You learn a lot of strategies that you have never seen before. It opens your eyes in a way you could identify what is your best choice or your action plan to convince and win a negotiation. It's so worth it for your life in any aspect. I just love it. I recommend it 100%.

I have completed over 12 courses on Coursera and this one is the best presented of them all. You can learn a lot of un-intuitive things about negotiation that will serve you well in life and business.

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Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator