Informações sobre o curso
4.8
10 classificações
2 avaliações
Programa de cursos integrados
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Horas para completar

Aprox. 21 horas para completar

Sugerido: 4 weeks of study, 3-5 hours/week...
Idiomas disponíveis

Inglês

Legendas: Inglês...
Programa de cursos integrados
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Horas para completar

Aprox. 21 horas para completar

Sugerido: 4 weeks of study, 3-5 hours/week...
Idiomas disponíveis

Inglês

Legendas: Inglês...

Programa - O que você aprenderá com este curso

Semana
1
Horas para completar
1 hora para concluir

Specialization Introduction - Communication for Engineers

...
Reading
3 vídeos (Total de 8 min), 5 leituras
Video3 videos
Meet the Professor - Dr. Beata Krupa1min
Introduction to Specialization4min
Reading5 leituras
Course Icon Legend5min
Talking with Sam15min
Required Materials and Other Info5min
Personal Communication Plan - Specialization Level Activity - Introduction5min
Pre-Course Survey10min
Horas para completar
23 minutos para concluir

Course Introduction - Interpersonal Communication for Engineering Leaders

...
Reading
1 vídeo (Total de 3 min), 4 leituras
Reading4 leituras
General Course Information5min
Discussion Forum Guidelines5min
Peer Review Guidelines5min
Accessibility and Accommodations Statement5min
Horas para completar
4 horas para concluir

Week 1: What Influences the Way People Communicate?

Today’s global business environment makes good communication more important than ever. Those who lead virtual global teams need to be great communicators. They need to be able to persuade others, build trusting relationships, and motivate productive teamwork. To bring out the best in people and to find the common ground where true communication takes place, you need to understand the things that influence the way people communicate, including culture, gender, and generation. When you understand these influences, you can avoid miscommunication and misunderstandings, and you can help everyone focus on what’s really important—the business....
Reading
6 vídeos (Total de 36 min), 6 leituras, 2 testes
Video6 videos
How Culture Influences Communication Styles, Habits, and Behaviors, Part 16min
How Culture Influences Communication Styles, Habits, and Behaviors, Part 27min
How Culture Influences Communication Styles, Habits, and Behaviors, Part 35min
How Gender Influences Communication Styles, Habits, and Behaviors7min
How Generations Influence Communication Styles, Habits, and Behaviors5min
Reading6 leituras
Think About It10min
Talking with Sam10min
Cultural Dimensions in Action10min
The Power of Talk: Who Gets Heard and Why30min
Talking with Sam10min
Personal Communication Plan – (Course 2) Week 1: Diagnose Your Skills15min
Quiz2 exercícios práticos
Context in Cultural Communication15min
Module 1 Quiz30min
Semana
2
Horas para completar
6 horas para concluir

Week 2: Communicating With Leadership Presence in the Workplace

As you learn to do the things that leaders do—make decisions, develop a vision, talk to people and inspire them, manage productivity—you need to develop the skills that make you look, act, and speak like a leader. A personal brand will tell others what you value and what you promise; personal presence will help others see you the way you see yourself; and learning how to lead productive meetings will differentiate you as a leader who gets things done....
Reading
10 vídeos (Total de 47 min), 7 leituras, 3 testes
Video10 videos
Building and using your personal brand6min
Developing leadership presence, Part 12min
Developing leadership presence, Part 24min
Developing leadership presence, Part 34min
Set a Positive and Productive Tone4min
“Yes, and…”2min
Make Sure Everyone Gets Heard4min
Ask Insightful Questions7min
Manage Virtual Meetings8min
Reading7 leituras
The Brand Called You20min
Your Body Language Shapes Who You Are40min
Think About It10min
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.30min
Talking with Sam10min
A Conference Call in Real Life10min
Personal Communication Plan – (Course 2) Week 2: Diagnose Your Skills15min
Quiz2 exercícios práticos
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.10min
Module 2 Quiz20min
Semana
3
Horas para completar
7 horas para concluir

Week 3: How to Handle Difficult Conversations

Strong interpersonal communication skills are crucial in effective leadership. Tough conversations happen when we disagree about important issues, and knowing how to handle difficult conversations can keep a team or an organization running smoothly. In this module, you’ll learn how to handle disagreements and diverging opinions and how to use conflict to strengthen teams and organizations. ...
Reading
6 vídeos (Total de 33 min), 6 leituras, 3 testes
Video6 videos
What makes difficult conversations difficult?5min
Preparing for difficult conversations - start with yourself6min
In the Midst of a Difficult Situation8min
Practical Tools to Handle Difficult Situations3min
Listening6min
Reading6 leituras
View: Crucial Confrontations | Cricket Buchler10min
Harvard Business Review Articlesmin
Starling Systems Case Study30min
Listening Self Evaluation Quiz15min
Additional Articles30min
Personal Communication Plan – (Course 2) Week 3: Diagnose Your Skills15min
Quiz2 exercícios práticos
Starling Case Quiz15min
Module 3 Quiz16min
Semana
4
Horas para completar
7 horas para concluir

Week 4: What to Say, and What Not to Say, in a Crisis Situation

In this module, we will practice communication in the context of crisis situations. You’ll learn how to handle crisis responses, how to save your company’s good name, and who you should pay attention to when communicating about a crisis. Skillful crisis communication makes crisis management effective....
Reading
12 vídeos (Total de 45 min), 4 leituras, 3 testes
Video12 videos
What is Crisis?3min
Talking with Jeff - How to Prepare for a Crisis5min
Crisis Communication Plan4min
Talking with Jeff - Online Media and Crisis Communication7min
Talking with Jeff - How to React in a Crisis7min
The Key Rule: Communicate Early and Often2min
Talking with Jeff - Difference in Crisis Communication2min
How to Answer Media Questions3min
Talking with Jeff - Key Elements of Crisis Communication2min
Congratulations: Course Completed!min
What Makes a Good Communicator?2min
Reading4 leituras
View Good Responses to Crisis10min
Instructions for Writing Crisis Related Media Statement10min
Personal Communication Plan – (Course 2) Week 4: Diagnose Your Skills10min
End-Course Survey10min
Quiz1 exercício prático
Module 4 Quiz20min
4.8
2 avaliaçõesChevron Right

Melhores avaliações

por KANov 26th 2017

It's a carefully crafted course, with excellent case studies and assignments. The course provides key ideas for a strong and effective communication.

Instrutores

Avatar

Gayle Moran

Lecturer in Professional and Engineering Communication
Rice Center for Engineering Leadership
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Beata Krupa

Lecturer in Professional and Engineering Communication
Rice Center for Engineering Leadership

Sobre Rice University

Rice University is consistently ranked among the top 20 universities in the U.S. and the top 100 in the world. Rice has highly respected schools of Architecture, Business, Continuing Studies, Engineering, Humanities, Music, Natural Sciences and Social Sciences and is home to the Baker Institute for Public Policy....

Sobre o Programa de cursos integrados Communication Skills for Engineers

Build a toolkit of communication skills that will give you the knowledge and confidence to be an effective engineering leader. Engineers who want to advance in their profession need to be effective communicators. They need to clearly communicate complex ideas and technical project plans. They also need to be strong persuaders. Engineers who are good communicators get recognized by their supervisors and by their clients. In this three-course Specialization, you will practice designing and giving strong, persuasive presentations; you will learn how to communicate across cultures, genders, and generations, how to create your personal brand and leadership presence, how to hold effective meetings with global teams; you will learn how to handle difficult conversations, and how to handle crisis communication; you will also learn writing skills immediately applicable in your daily activities. Courses are taught by faculty from the Rice Center for Engineering Leadership (RCEL). RCEL is focused on developing engineering leaders at the Rice University’s George R. Brown School of Engineering. It is home to one of a very few academically approved Certificates in Engineering Leadership....
Communication Skills for Engineers

Perguntas Frequentes – FAQ

  • Ao se inscrever para um Certificado, você terá acesso a todos os vídeos, testes e tarefas de programação (se aplicável). Tarefas avaliadas pelos colegas apenas podem ser enviadas e avaliadas após o início da sessão. Caso escolha explorar o curso sem adquiri-lo, talvez você não consiga acessar certas tarefas.

  • Quando você se inscreve no curso, tem acesso a todos os cursos na Especialização e pode obter um certificado quando concluir o trabalho. Seu Certificado eletrônico será adicionado à sua página de Participações e você poderá imprimi-lo ou adicioná-lo ao seu perfil no LinkedIn. Se quiser apenas ler e assistir o conteúdo do curso, você poderá frequentá-lo como ouvinte sem custo.

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