HubSpot: Working with a ticketing system

oferecido por
Coursera Project Network
Neste projeto guiado, você irá:

Explore the contacts, conversation, marketing, sales & service sections of Hubspot

Integrate Email & Calendar with Hubspot

Create a support ticket and explore the ticket flow from ticket creation to its closing

Clock1 hour
BeginnerBásico
CloudSem necessidade de download
VideoVídeo em tela dividida
Comment DotsInglês
LaptopApenas em desktop

We will begin this guided project by understanding what Hubspot is. We will explore the contacts, conversation, marketing, sales & service sections of Hubspot. Then we will integrate Hubspot with Gmail and Calendar. In the final tasks, we will create a support ticket and explore the ticket flow from ticket creation to its closing This course will be helpful to you if you are a small business and want to track everything from sales to marketing to customer support to operations in one place. This project will be helpful to you no matter what department you are in: marketing, sales, service or admin. If you never used Hubspot and want to learn all about it, this course is for you. You will be taught everything you need to know about Hubspot. By the end of this project, you will be confident in navigating through Hubspot and working with the ticketing system in Hubspot. Note: You will need a website to register with Hubspot.

Habilidades que você desenvolverá

  • Hubspot
  • CRM
  • Issue Tracking System
  • email integration
  • calendar integrations

Aprender passo a passo

Em um vídeo reproduzido em uma tela dividida com a área de trabalho, seu instrutor o orientará sobre esses passos:

  1. Creating a Hubspot account

  2. Dashboard Overview- Contacts & conversation

  3. Dashboard Overview: Marketing & Sales

  4. Email Integration

  5. Ticketing System

Como funcionam os projetos guiados

Sua área de trabalho é um espaço em nuvem, acessado diretamente do navegador, sem necessidade de nenhum download

Em um vídeo de tela dividida, seu instrutor te orientará passo a passo

Perguntas Frequentes – FAQ

Perguntas Frequentes – FAQ

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