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Voltar para Product Development: Customer Journey Mapping with Miro

Comentários e feedback de alunos de Product Development: Customer Journey Mapping with Miro da instituição Coursera Project Network

4.5
estrelas
62 classificações
12 avaliações

Sobre o curso

By the end of this project, you will be fluent in identifying and analyzing customer journeys for new products and services and in deriving opportunities from your analysis, thus generating positive results for your business venture. This project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in strategy and product development with the Miro platform to explore and analyze these customer journeys. This is an important step for individuals or companies wanting to explore new products or services. We will practice critically examining customer segments and products structures that affect the business. You will engage in evaluating, through examples and hands-on practice, making decisions on product orientation. Furthermore, you will assess whether to modify or keep the product structure when entering the market. You will be ready to take an entrepreneurial idea through a scientific and logical process, helping you validate your ideas for a new business or service....

Melhores avaliações

AF
20 de Fev de 2021

its good course for beginner, at least you know how to make customer journey using miro, and theory also help a lot.

ES
14 de Mar de 2021

Such a great project with clear explanation. I learned the basic of using Miro to map projects/customer journey.

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1 — 12 de 12 Avaliações para o Product Development: Customer Journey Mapping with Miro

por Mika

12 de Jun de 2021

Positive: - Screen Sharing - Friendly instructor Negative: - To many "ahms"- Instructure did not properly prepare the script for the course. - No real "brain" work involved: you just copy an image of an existing persona and use an existing miro template. Then he spends more then 10-15 min explaning on how to use emojis and copy/paste stuff around. - No Background information on "why" this or that pain point in the journe is relevant. - No intro in to customer journey mapping: why / how / what. . . Verdict: Maybe for someone not comfortable using Online Tools such as Miro.

por Aulia N F

21 de Fev de 2021

its good course for beginner, at least you know how to make customer journey using miro, and theory also help a lot.

por Evita S S

15 de Mar de 2021

Such a great project with clear explanation. I learned the basic of using Miro to map projects/customer journey.

por Mayra M

19 de Jul de 2021

Easy to understand, step by step instruction.

por Shikha S

21 de Set de 2020

Quick, crisp, easy to follow

por Anubha S

4 de Nov de 2020

Great hands-on experience

por Lina V

31 de Jul de 2020

Excellent explanation !!

por Fedorova T

29 de Jul de 2020

usefull

por Adam Y

28 de Jan de 2021

Good overview of Miro and Journey Maps. Looks like some of the Miro UI has changed since this course was created.

por TUSHAR S

23 de Jan de 2021

This Guided project is just right for learning and practicing about the customer journey mapping process in Miro.

por Rizqi F A

10 de Ago de 2021

Looks good enough

por Dhaval D

24 de Ago de 2020

Good introduction about the core concept and tool.