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Voltar para Customer-Centric IT Strategy

Comentários e feedback de alunos de Customer-Centric IT Strategy da instituição Universidade da Virgínia

176 classificações
61 avaliações

Sobre o curso

Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework. By the end of this course, you’ll be able to: Use the Business Model Canvas to focus your company strategy and facilitate buy-in from stakeholders Translate your work on the Canvas to specific charters in IT Rapidly prototype strategically-aligned processes for implementation within your IT infrastructure Please Note: This is a short-form course two weeks in duration....

Melhores avaliações


Sep 11, 2018

A great course that focuses on the importance of being customer centric when developing IT solutions. Alex Cowan is a good lecturer.


Sep 23, 2019

quick and easy, makes you start working right away in the correct manner, making sure every effort gets a positive result.

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26 — 50 de {totalReviews} Avaliações para o Customer-Centric IT Strategy

por Alan Y

Feb 09, 2020

wonderful course material and nice deliver

por Simon D

May 09, 2020

Interesting and engaging course. Thanks!

por Abhinandan H J

Jul 20, 2018

Got different insights about processes.

por Rebecca G P

Aug 11, 2019

Good introduction to Business Process

por Mohammed S

Nov 23, 2018

Amazing course and beneficial for me


Dec 23, 2018

I found this course very useful

por Barbara S

Oct 14, 2018

Enjoyed learning with Alex!

por Mr. V G S

Apr 16, 2020

Its very Application Level

por Aymen Z

May 08, 2020

new informations , thanks

por Dmitry K

Jun 01, 2018

It was very interesting

por Serkan U

Oct 29, 2019

was a good experience

por Bhavesh L

May 21, 2020

Excellent content

por Isaias H T

Aug 05, 2019

great course thx

por Shakawat H

May 23, 2020

just splendid


Apr 13, 2020

very useful!!

por Rudi S

Sep 11, 2019

Good learning

por Sagnik C

Apr 20, 2020


por shikhar s

Jun 24, 2019


por Suresh B K

May 08, 2020


por Ana C D

Jan 03, 2020


por Sachin B

Jan 20, 2019

This course gives you a good example of Business model canvas, how things really work. Also it shows a fair importance of how Design and Validation plays a vital role in overall IT Strategy, would appreciate if this was can be elaborated with easy and specific examples for new learners. However overall its a good platform to understand key IT metrics and Process improvement chain to help better plan IT Strategy for your firm.

por Nitin S

May 29, 2020

The course is very informative, which is supported by graph and examples. It is helpful for professionals to improve their knowledge in customer centric strategy. I will recommend my colleagues also to enrol and complete this c

por Amir E

Mar 31, 2020

Good course that gave me very good understanding and tools for improving the way I design solution and processes.

I believe that a bit more practice as part of the course material would have been beneficial.

por Addam C

May 07, 2020

Could have been slower and had more hands-on experience. Very quick to go through parts of the content and assume learners are picking it all up easily.

por Monib S

Sep 01, 2018

Highly insightful and relevant content presented so well ,Meaningful quiz and questions enrich the learning experience