Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework.
oferecido por
Programa de cursos integrados Leading the Modern Day BusinessUniversidade da VirgíniaInformações sobre o curso
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Resultados de carreira do aprendiz
17%
consegui um benefício significativo de carreira com este curso
17%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
Aprox. 3 horas para completar
Inglês
Legendas: Francês, Português (Brasil), Russo, Inglês, Espanhol
Resultados de carreira do aprendiz
17%
consegui um benefício significativo de carreira com este curso
17%
recebi um aumento ou promoção
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
Aprox. 3 horas para completar
Inglês
Legendas: Francês, Português (Brasil), Russo, Inglês, Espanhol
oferecido por
Universidade da Virgínia
A premier institution of higher education, The University of Virginia offers outstanding academics, world-class faculty, and an inspiring, supportive environment. Founded by Thomas Jefferson in 1819, the University is guided by his vision of discovery, innovation, and development of the full potential of students from all walks of life. Through these courses, global learners have an opportunity to study with renowned scholars and thought leaders.
Programa - O que você aprenderá com este curso
2 horas para concluir
How do you define a customer-centric strategy you can actually execute?
To do strategic IT, you’ve got to have a strategy! Ideally, you need one that’s easy to understand and use as a clear basis for action. That’s what you’ll learn this week.
2 horas para concluir
10 vídeos (Total 61 mín.), 1 leitura, 1 teste
10 videos
Course Intro2min
A Few Agile Things6min
The Problem with IT Projects6min
The 20-Minute Strategy Brief5min
IT Strategy Brief: Value Definition4min
IT Strategy Brief: The Customer Journey7min
IT Strategy Brief: Key Activities10min
Demo: Business Model Canvas Template8min
Demo: Using Google Docs for Your Business Model Canvas1min
Drafting a Process Inventory from Key Activities7min
1 leituras
Course Overview & Requirements10min
1 exercício prático
Week 1 Quiz on Customer-Centric Strategy30min
1 hora para concluir
How do you prototype IT solutions people want to use?
You’ve learned that being more intentional and acquiring and actionable understanding not just of what users say but of what they do is key to delivering successful IT. Now you’re going to learn more detail on how to iteratively prototype and test solutions to make sure not just that they don’t break, but that they deliver superior outcomes.
1 hora para concluir
7 vídeos (Total 33 mín.)
7 videos
An Example of Prototyping with Process4min
Demo: Sketching a Process Design6min
Validation Criteria: 0, 30, 90 Days9min
Skit: Process Design3min
Skit: Validation Criteria1min
Course Summary1min
1 exercício prático
Week 2 Quiz on Prototyping IT Solutions30min
Avaliações
Principais avaliações do CUSTOMER-CENTRIC IT STRATEGY
por SS27 de Ago de 2020
Excellent content, and some of the examples are actually related to real life scenarios. It's good to focus on small and medium businesses instead of talking about Fortune 500 companies all the time
por AC6 de Mai de 2020
Could have been slower and had more hands-on experience. Very quick to go through parts of the content and assume learners are picking it all up easily.
por AM10 de Set de 2018
A great course that focuses on the importance of being customer centric when developing IT solutions. Alex Cowan is a good lecturer.
por MS31 de Ago de 2018
Highly insightful and relevant content presented so well ,Meaningful quiz and questions enrich the learning experience
Sobre Programa de cursos integrados Leading the Modern Day Business
The modern day business is a dynamic enterprise, and leading it now needs a conglomerate of essential skills, ranging from design thinking and digital transformation, to product management and IT.
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