Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework.
Este curso faz parte do Programa de cursos integrados Leading the Modern Day Business
oferecido por


Informações sobre o curso
oferecido por

Universidade da Virgínia
A premier institution of higher education, The University of Virginia offers outstanding academics, world-class faculty, and an inspiring, supportive environment. Founded by Thomas Jefferson in 1819, the University is guided by his vision of discovery, innovation, and development of the full potential of students from all walks of life. Through these courses, global learners have an opportunity to study with renowned scholars and thought leaders.
Programa - O que você aprenderá com este curso
How do you define a customer-centric strategy you can actually execute?
To do strategic IT, you’ve got to have a strategy! Ideally, you need one that’s easy to understand and use as a clear basis for action. That’s what you’ll learn this week.
How do you prototype IT solutions people want to use?
You’ve learned that being more intentional and acquiring and actionable understanding not just of what users say but of what they do is key to delivering successful IT. Now you’re going to learn more detail on how to iteratively prototype and test solutions to make sure not just that they don’t break, but that they deliver superior outcomes.
Avaliações
- 5 stars71,08%
- 4 stars20,57%
- 3 stars6,12%
- 2 stars1,19%
- 1 star1,02%
Principais avaliações do CUSTOMER-CENTRIC IT STRATEGY
Could have been slower and had more hands-on experience. Very quick to go through parts of the content and assume learners are picking it all up easily.
Excellent content, and some of the examples are actually related to real life scenarios. It's good to focus on small and medium businesses instead of talking about Fortune 500 companies all the time
Excellent way to use new tools to create an IT project, or maybe any kind of project!
This course was very informative. The way the instructor brought over the lesson was broad in a way one could understand. Thank you so much.
Sobre Programa de cursos integrados Leading the Modern Day Business
The modern day business is a dynamic enterprise, and leading it now needs a conglomerate of essential skills, ranging from design thinking and digital transformation, to product management and IT.

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