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Back to The Manager's Toolkit: A Practical Guide to Managing People at Work

Learner Reviews & Feedback for The Manager's Toolkit: A Practical Guide to Managing People at Work by University of London

4.7
stars
3,714 ratings

About the Course

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis....

Top reviews

PP

Aug 15, 2020

Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!

JG

Apr 16, 2022

I enjoyed this course. I learned a lot from it. Although I am familiar with some of the topics, it expanded my knowledge further, and would definitely help me become a more effective manager at work.

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1051 - 1075 of 1,114 Reviews for The Manager's Toolkit: A Practical Guide to Managing People at Work

By Yifen J

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Jun 12, 2019

I think this was a good overview of managing people at work, and thought provoking in the most basic of sense- it draws awareness to the multiple facets of managing people that one may or may not have had to think about in their own daily life. I thought the reading was a bit deep and unnecessary to pass the course but it was a good supplement for those who want to delve deeper on their own time.

By Dario C

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Oct 8, 2022

There is a lot of theoretical approach which was a bit disappointing since the course is named practical guide. At the beginning, I definitely didn’t expect to learn names of various scientists and their theories. Also, it would be useful to include some templates.

Questions at the end of the video are too easy and there are only two questions. So, I wasn't challenged enough.

By Stuart N

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Apr 22, 2020

Most of the material presented was pretty much common sense, but still a good reinforcement. The quality of the course materials was pretty low though; there were lots of typos, bad grammar, bad speaking habits on the videos, and broken links for the required reading. I suggest that the program administrators fix these ASAP to reinforce the learning objectives of the course.

By Viviana A

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Feb 13, 2023

It's interesting if you are into research and the origins and keen on learning the different perspectives on management. Sadly, it's not fit for those who wish to learn practically how to become a good manager. Companies looking for a course for their employees should either ask their VP to C-suite level to do it or choose something entirely different.

By Nicholas R

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Jan 27, 2019

Although this is not a bad cpourse, I think there are others out there that are better, and more worthy of your spare time. I have given a more detailed review of this course plus a few others offered by coursera on by blog, as linked below:

https://rubicksjourneys.wordpress.com/2019/01/27/review-2-coursera-org-online-management-and-energy-courses/

By Christian B

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Sep 10, 2021

The course is OK but it is very theoretical at times and when you work as a manager within an organization already, there is little new enlightening things to be learned here. I am really missing the practical application of most of the topics discussed in the course. Maybe those are part of the more in-depth follow on courses …

By Narmada N

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May 28, 2020

The course has given me a brief understanding of how to manage people at workplace and made me realise the various issues pertaining to the workplace. It's good to know these facts beforehand itself as it will help us do better at our workplace.

By Dean A

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Dec 5, 2019

Mostly interesting but some of the readings were very long, waffly and tedious. Week 4 was quite boring. It didn't really say anything useful. Just a framework and vocabulary for thinking about employee evaluation and development.

By Sathyajith S M

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May 23, 2020

For a person approaching this from a political science perspective, this course did provides some interesting insights into how management theory works, though there were shortcoming in the vagueness of Managing Conflict at Work.

By Sejal

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May 26, 2020

The concepts are good but the presentation is average. I personally enjoyed only the leadership, decision theory and performance management sections. The questionnaires for other sections are very poorly crafted.

By Julie M

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Oct 23, 2018

I was hoping this would be something that I could apply immediately but for me it was a bit more theoretical and not practical. I found it interesting but not something I can apply immediately at work.

By Anand H

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Jan 22, 2018

There were links that were recommended reading material, especially ones that pointed to a CIPD site. None of them opened. and despite raising it in forum, there was no response from instructors.

By Kyle W

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Apr 1, 2020

A number of grammatical errors and contradictions in source materials. Additionally a number of source materials are no longer available. Overall however, it is a good overview course.

By Matt D

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Oct 4, 2021

Some assessment questions and answers (particularly in week 6 - conflict) were grammatically nonsensical which made understanding the options quite difficult.

By Teresita C

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Nov 27, 2020

It would have been helpful if all the lecturers had visual aids. I would prefer to see the visual aids rather than watch a lecturer deliver their lectures.

By BhupendraKumar J

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Sep 9, 2022

It would be good to consider few more topics related to Managing People, like

1) Collaboration

2) Team Building

3) Employee Encouragement or Ways to train

By Dunja V

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Mar 7, 2017

The Course was fine. I would have rated it better if there were more practical examples, advice and real-life situations rather than so much theory.

By José E A B

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Jan 24, 2021

The Lesseons was great, but it wasn’t accurate and some very slow, non-aggregating cases and some week 5 links were out of date

By Alex A

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Aug 24, 2020

Useful content but a very boring teaching style... Needs a better rhythm and more dynamic exercises to practice what you learn.

By Bethany D

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Jul 2, 2023

I was disappointed with the level of grammar and sentence construction in the quiz and assignment sections.

By Arkadiusz K

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Dec 17, 2022

A handful of useful information, however all of them were lectured in superficial manner.

By Greg C

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Sep 4, 2020

some charts on the presentation would be a good reinforcement to the course information.

By David W A

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Jun 7, 2020

Not a particular engaging course, and not helped by typos in notes.

Informative.

By jakob H

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Nov 29, 2019

Did only the quizes and still passed the course - not a very high level