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Voltar para Negociações de sucesso: estratégias e habilidades essenciais

Comentários e feedback de alunos de Negociações de sucesso: estratégias e habilidades essenciais da instituição Universidade de Michigan

16,806 classificações

Sobre o curso

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Melhores avaliações


9 de jan de 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.


8 de mar de 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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701 — 725 de 3,999 Avaliações para o Negociações de sucesso: estratégias e habilidades essenciais


23 de abr de 2020

An Excellent course with lots of learnings. When negotiations are mixed with laws and regulations then I am able to get a perfect view of all practical scenarios.

por Muhammad M M

30 de mar de 2019

On of the most well put and well balanced courses that I have ever taken. The lecturer was especially great. Thoroughly enjoyed and would recommend it to anyone.

por María A G

13 de jan de 2017

Very good course, it is useful not only for business bu for everyday life. The teacher is awesome, clear explanations and perfect examples. I totally recommend it

por Oleksandr V

7 de jan de 2016

Very good! It's my 2nd course on Coursera after "Learning how to learn" and I supposed to meet small quizes after each unit, just to remember the material better.


1 de out de 2021

As a negotiation professional in commercial contracts, I found this program very insightful, loaded with examples, great content, and up to date. I recommend it.

por saurabh p

29 de mai de 2020

The professor is so crisp, calm and composed. it seems like he is explaining everything in a one-on-one session. I will look for more lessons from the Professor.

por Tipvadee S

16 de mai de 2020

Thank you for all the useful techniques in this course that the professor provided. I like the way and the method that the professor use to teach in this course.


12 de mai de 2020

It is very much useful for the one who really want to step in the bussiness field.It teaches you the best way to negotation.I felt price worthy course I learned.


6 de mai de 2020

It was a very useful course which has really given a new scope of understanding the essentials and given me a few strategies to improve my skills in negotiations

por Juan D H

1 de mai de 2020

Fantastic teacher, the content of the course is explaind clearly and accessible for everyone even if people dont have prior experience with this kind of subjects

por Harini A

10 de abr de 2020

I learn more about strategies and skills now I'm very popular in this topic negotiation. Thank you much for a wonderful activities. I really gather a clear view.

por Adnan F A

20 de nov de 2017

It is very useful course. I got a lot of information about Negotiation strategies and skills. Also the lecturer was very professional and friendly. thanks a lot.

por Alejandro r e

26 de out de 2015

Este curso es excelente para aquellos que estudian Negocios Internacionales, altamente recomendado. Thank you Michigan University and thank you Professor Siedel.

por zahir a g n

3 de dez de 2020

excelente curso, temática muy completa me ayudo a entender mucho acerca de las estrategias de negociación y me aclaro algunas dudas que tenia. gracias por todo.

por Philip G

24 de nov de 2020

The instruction in this course can be tangibly seen in day-to-day life. Would recommend to anyone wanting to sharpen their communication and negotiation skills.

por Jaime A R V

25 de jun de 2020

Excelente curso, recomendado ampliamente por la calidad del material, el profesionalismo del instructor y las herramientas demostradas en casos de la vida real.

por Ma. C C

23 de jun de 2020

Prof. Siedel as an instructor is very clear and compelling. His pace also ensures that the material is clearly explained and demonstrated in real-life examples.

por Dmitry A

31 de mai de 2020

If I would visit this course before terminating business relationships with our partners those may end up totally different.

Great materials and well presented!

por Gourav S

30 de abr de 2020

All Study material is made in very acceptable and readable style. easily understand all the concept and tactics. Very Helpful course. Enjoyed my learning a lot.

por Bharath D

20 de abr de 2020

Course is perfect for any professional looking to improve negotiation skills. I am now confident to take on new challenges in my career as a sales professional.

por Mark A B

6 de dez de 2015

Really enjoyed this course. Would recommend to anyone as it brings a bit of science/method to the art of negotiation (which you do a lot more than you realise).

por Kieu N

3 de jan de 2022

Excellent! I have learnt a lot through this brilliant course. Thank you Coursera, University Of Michigan and Instructor George Siedel for this amazing lesson!.

por Vivian T

29 de out de 2021

Very informative, practical. Chances to participate and evaluation with other fellow students. Professor explains things well, and has a (cold) sense of humor.

por Jasmine K

5 de abr de 2021

I really liked the easy to understand and relevant content of the course. I would request that more practice questions on Decision tree be added to the course.

por Sina M

22 de mar de 2021

Prof. George seidel class is fascinating.

Thank you very much for the course. I enjoyed every minute of your lecture as well as your true stories in the class.