MB
Jan 7, 2023
I felt this course was very well organized and was a great introduction to tech support. I will be continuing with the next courses for the IBM Technical Support Professional Certificate.
TB
Jul 10, 2023
I thoroughly enjoyed taking this course. I am glad there was a simulator included in this course to get a hands-on feel for a ticketing system used by many in the IT industry. Thank you!
By Deepal H
•Mar 8, 2023
The excelent coures. I was studed many morthings. Thanks courser & IBM
By Ansari S Z
•Feb 15, 2023
It was fantastic and interesting. Instructors were very professional.
By Vivek P
•Jul 30, 2022
For Technical Support Engineer fellows, It is best material to learn.
By Olukolade O
•Sep 22, 2022
good customer support, Technical support role; and career path in IT
By Siddhant B U
•Jun 4, 2023
the course is nice, learn a lot information about technical support
By Atief J
•Oct 12, 2023
It was a very well constructed course and I learned a lot from it.
By Salomon S R
•Apr 12, 2023
Great course! It provides a wide vision of all tech support world.
By sabrina o
•Oct 2, 2023
awesome course was very easy to do and very easy to understand
By Mohamad M
•May 11, 2023
A very good Course in Service and Support from Professionals
By Vincent T
•Feb 26, 2024
Enjoyed a lot,can I get financing again for the next step?
By chris k
•Dec 22, 2022
Very informative and enlightening. Great to learn!
By Todd E
•Jul 19, 2022
This was intuitive.. great for beginners, like me!
By Elizabeth T
•Oct 13, 2023
so glade I made this choice to take these courses
By Orlando A G R
•Mar 26, 2023
Excelente curso y muy buen contenido. Recomendado
By Shine L L
•Apr 7, 2023
I like the clear and articulate teaching method.
By Cassidy G
•Mar 8, 2024
EASY TO NAVIGATE AND FLEXIBLE. VERY RESOURSEFUL
By Abdelaziz B
•May 20, 2023
Excellent description of the technical support
By Harold N
•Oct 11, 2023
Great course to get into a job of the future!
By Dumisani L Z
•Aug 20, 2022
The practical assignment lab was very useful
By Yolanda M
•Sep 18, 2023
very informative course, easy to understand
By STEPHEN A
•Apr 24, 2023
Very Good Introductory to Technical Support
By Imene K
•Nov 25, 2022
Very educative and enjoying process. Thanks
By benny h
•Jul 2, 2023
best decision studying with this plat form
By Deleted A
•Jun 15, 2023
Great course , thanks IBM for this content
By Ezequiel L A
•Jul 29, 2022
Excelente contenido, dinámico y preciso.