Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of their own and our goal is to give you tools that you can practice and perfect on your own.
oferecido por
Communication Strategies for a Virtual Age
Universidade de TorontoInformações sobre o curso
194,973 visualizações recentes
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
Aprox. 8 horas para completar
Inglês
Legendas: Árabe, Francês, Portuguese (European), Chinês (simplificado), Italiano, Vietnamita, Coreano, Alemão, Russo, Turco, Inglês, Espanhol, Japonês
O que você vai aprender
Apply communication principles and techniques for in-person and virtual teams
Use a science based approach to create impactful presentations
Refine your communication style to better persuade and influence others
Run more effective and impactful meetings
Habilidades que você terá
Communication Theoryconflict resolutionMeetingPublic Speaking
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
Aprox. 8 horas para completar
Inglês
Legendas: Árabe, Francês, Portuguese (European), Chinês (simplificado), Italiano, Vietnamita, Coreano, Alemão, Russo, Turco, Inglês, Espanhol, Japonês
oferecido por
Universidade de Toronto
Established in 1827, the University of Toronto is one of the world’s leading universities, renowned for its excellence in teaching, research, innovation and entrepreneurship, as well as its impact on economic prosperity and social well-being around the globe.
Programa - O que você aprenderá com este curso
2 horas para concluir
Introduction to Virtual Teams and Virtual Communication
This module is intended to create a foundation for the course by challenging your ideas of not just what virtual communication means, but also communication as a whole. This module will also introduce the foundational ideas of the whole course.
2 horas para concluir
10 vídeos (Total 44 mín.), 3 leituras, 1 teste
10 videos
What to expect?5min
The 3 traps of communication2min
First trap - Speaking in third person2min
Second trap - Speaking in formal language3min
Third trap - Speaking with too many details5min
Misconceptions, pros & cons7min
Three types of remote teams5min
Confessionals3min
Be so sensitive4min
3 leituras
Recognizing the 3 traps10min
To formal or not to formal10min
Why are these terrible?10min
1 exercício prático
Module 1 Quiz5min
1 hora para concluir
Virtual Meetings: Boring to Awesome
In this module we cover meetings both in person and virtually. We will discuss how to make meetings dramatically more efficient and effective. We will also introduce strategies to make the meetings more interactive and to keep an audiences attention especially when they are looking at a screen.
1 hora para concluir
4 vídeos (Total 30 mín.), 1 leitura, 1 teste
4 videos
(QCTT) + (PS) = Awesome9min
Interactive Awesome7min
What is a question?7min
1 leituras
Good or Bad?10min
1 exercício prático
Module 2 - Meetings10min
3 horas para concluir
Influence, Power and Questioning Strategies in Virtual Collaboration
In this module we move from presenting to convincing and persuading. These ideas can be applied to to presentations and also one-on-one communication both in-person and virtually. We will cover how recognize peoples communication styles and motivations and how strategically communicate in a way that will resonate with them.
3 horas para concluir
14 vídeos (Total 68 mín.), 7 leituras, 1 teste
14 videos
Hostile (Bullets & Categories)2min
Indifferent (Help & Advice)4min
Uninformed (Empathy & POV)4min
Supportive (Everything and Everybody)7min
Underlying Motivations4min
Achievement3min
Affiliation5min
Power5min
Questions1min
Closed questions2min
Open Questions4min
Strategic Questions6min
Positional vs Principled Bargaining9min
7 leituras
Do you want some more?10min
Let's go deep10min
Jedi Mind Tricks10min
Nudging10min
What you thinking about?10min
Does it work?10min
Let's play a game10min
1 exercício prático
Module 3 Quiz5min
2 horas para concluir
Speaking and Presenting in a virtual context
This module focuses on presenting and public speaking. Each lesson will cover a communication strategy for in-person presenting and then show you how to use that same strategy in a virtual presentation.
2 horas para concluir
7 vídeos (Total 36 mín.), 4 leituras, 1 teste
7 videos
5% Rule4min
Area 477min
Goal Opportunity Statement4min
KNOW-Phrase3min
Belly Button Rule7min
The Lazy Rule3min
Picture Superiority Effect5min
4 leituras
Do you remember?10min
Science! Area 4710min
Do you see it?10min
Almost everything10min
Avaliações
Principais avaliações do COMMUNICATION STRATEGIES FOR A VIRTUAL AGE
por GP12 de Ago de 2020
I love this course. It's broken down to simple bits which makes it easy to understand. I didn't like the polls that pop up in the videos but that's just a small thing compared to the value I received.
por DT20 de Jul de 2020
This is a good course as it helps me to communicate well in my work as well as the learning of the presentation. It helps me to complete this course at my own pace and finally completed it. Thank you!
por AT9 de Jun de 2020
Communication Strategies transformation is going to be the backbone of all organizations and the pandemic has simply accelerated this shift. This is a MUST course for everyone. 5Star's for this... :)
por YR10 de Mai de 2020
The course was really helpful to strengthen communications skills and I got a chance to learn many new aspects. Thanks a lot for making this course available. I really enjoyed learning something new.
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