Conduct a 5 Whys Analysis in Miro

oferecido por
Coursera Project Network
Neste Projeto guiado gratuito, você irá:

Understand the purpose and process of leveraging a 5 Whys Analysis to focus on core issues that the business can act upon.

Describe the problem statement and begin brainstorming the response to the first why in Miro.

Understand and define the remaining whys and identify the core issue that can be acted upon in Miro.

Mostre essa experiência prática em uma entrevista

Clock2 hours
BeginnerRecomendado para iniciantes
CloudSem necessidade de download
VideoVídeo em tela dividida
Comment DotsInglês
LaptopApenas em desktop

By the end of this project, you will be able to conduct a 5 Whys Analysis to engage in a focused discussion to uncover why a problem exists, identify the core issue that can be addressed, and arrive at possible solutions. To do this, you will gain hands-on experience applying the 5 Whys brainstorming strategies while you visualize the results in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.


Some familiarity with the concepts of User Experience (UX) design and User Interface (UI) design will be helpful.

Habilidades que você desenvolverá

  • Business Process Management
  • User Experience Design (UXD)
  • Design Thinking
  • Agile Team Brainstorming
  • 5 Whys Analysis

Aprender passo a passo

Em um vídeo reproduzido em uma tela dividida com a área de trabalho, seu instrutor o orientará sobre esses passos:

  1. Review the purpose and process of conducting a 5 Whys Analysis.

  2. Identify use cases and consider the benefits of conducting a 5 Whys Analysis.

  3. Identify the 5 Whys Analysis project goal and explore the editing tools available in Miro.

  4. Develop the problem statement and begin the analysis by brainstorming the first why in Miro.

  5. Detail and document the remaining whys, arrive at the core issue, and consider next steps in Miro.

Como funcionam os projetos guiados

Sua área de trabalho é um espaço em nuvem, acessado diretamente do navegador, sem necessidade de nenhum download

Em um vídeo de tela dividida, seu instrutor te orientará passo a passo

Perguntas Frequentes – FAQ

Perguntas Frequentes – FAQ

Mais dúvidas? Visite o Central de Ajuda ao estudante.