Jan 31, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
Sep 11, 2016
I really enjoyed the class. Analytics are such an important part of today's understanding of the customer but have other uses even beyond that. Professor Fader has really great insight on the subect.
por Philipp N•
Sep 29, 2018
It could be a little bit more advanced and have more practical examples and cases, like in week 5.
Sep 13, 2018
I found information interesting, but would have liked more exercises and application of knowledge.
por raj u•
Jan 13, 2017
One of my best experiences in learning through good teaching methods. The lectures are very good.
por Juan P A•
Dec 04, 2015
Was too basic, they might want to go deeper with the Analysis with some tool (R would be awesome)
por Monarch A•
Apr 30, 2020
explained a lot about basics of customer bhaviour.not recommended for expierienced professionals
por Bukunmi A•
Mar 21, 2020
I found this course insightful. I learnt about certain metrics that can be leveraged for growth.
por Asad N•
Jul 08, 2019
Very informative, i hoped there would be more case studies and hands on examples. But awesome :)
por Himanshu D•
Feb 13, 2017
Good for the beginners who want to acquaint themselves with analytics in customer service area.
por Raphaël M•
Nov 26, 2015
Great course. However I would have appreciated more hands on examples, perhaps too theoretical.
Mar 27, 2017
Really good information, but the test questions were not very well written, especially Part 2.
por Thomas N•
Oct 20, 2016
Great course for informing the correct mindset for analysis that solve real business problems.
por Ucheoma C•
Oct 19, 2019
Wow, it was really nice to have taken up a course to study in coursera. I learn a great deal.
por kamalika P•
Oct 11, 2019
Really helps you think in an analytic way when it comes to designing your marketing campaigns
por Mohit P•
Sep 29, 2016
great but a bit more elaborate explaining of slides would have just take it to a notch higher
por Ray S•
Feb 08, 2016
Thank you. Really enjoyed the content, insights and the structure of the course. Time well in
por Israel O V S•
Sep 26, 2019
Muy buen curso para conocer herramientas y tener un mayor conocimiento del análisis de datos
por Sulabh N•
Sep 02, 2019
Nice course at a beginner level. Gives an overview of what customer analytics is all about.
por renjith r•
Jan 30, 2019
Covers the basic, meets the objective of coming to terms with the terminology and its usage.
por Sanket S•
Aug 14, 2019
A little part of hands on work with respect to Excel or R programming may be useful with it
por Sonal G•
Jun 09, 2019
Deep theoretical course. Would loved have viewing more practical examples and applications.
por Angel T•
Jul 23, 2017
Very good course, the only issue was that some presentations were not available to download
por Seungsu Y•
Aug 17, 2016
This course is pretty helpful to me, but I need more like how to analyze data for customers
por Saras C•
Jun 25, 2019
Nicely designed course with a theoretical knowledge about the field of Customer Analytics.
por Jyoti G•
Jan 13, 2019
Very deep explanation about each point throughout the course along with relevant examples
por Albert N•
Feb 22, 2016
Slow starting course, but picks up towards the end. Builds a great interest in Analytics