Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
por Philip M•
It was a great course for getting the principles across, but would have liked a little more in depth approach.
por Ryan C•
This was a very insightful program with real life applications. A must have in the sales and marketing field.
por Soumya K R•
Gave a short and crisp insight into the world of Customer Analytics. Have recommended the course to others.
por zhenyu z•
It was a great experience to learn some new knowledge. If we can get more case studies, it would be better.
por Martin V•
week 3 test have errors, sometimes i hit the correct anwser and it was ok, sometimes it was marked as error
por Neeraj A•
A great starter for business people to understand the value of using analytics in their business decisions.
por John R•
Paced well. Easy to follow. More but shorter quizes would be helpful, as theres a lot of material covered.
por BRAD K•
Great professors. The topics are very helpful but the course needs to be updated to be relevant for 2020.
por Aditya V•
Good content,great teaching,basic concepts were taught. Quiz answers are a bit ambiguous. Great examples.
por Elizaveta G•
Some of the subjects are not fully explained (Like CLV and formulas) - would be great to have them handy
por Carlos A C M•
Very good course development with very useful concepts and real examples. I am satisfied with the course
por Dhruv G•
some practical implementation or should I say some calculative measures should be taken in this course.
por Shilpa T•
This is an excellent introductory course. The examples and case studies discussed are very interesting.
por Sachin S•
Course lectured with utmost finesse. Prof. Ron Berman can try to keep things more upbeat in my opinion.
lovely lecturers ...learned a lot, feeling more productive now.. hope same goes with other courses too
por Bharat D•
If the course was more practical oriented I would have enjoyed more.
Overall it was a great experience.
por Jingran Z•
It's way more theoretical than i expected. I feel like there's little that I can apply to future jobs.
por Guo F•
Very inspiring but it could be better if more original models could be shared for analyzing customers.
por Baba P N•
As a undergraduate economics student, it helped me develop a thinking in business which is invaluable.
por Shreya A•
After successfully completing the quizzes, it would be good to know which answers were wrong and why.
por Emerson J L•
Some parts have been challenging. But a willing and learning mind surely can overcome the challenges
por Oleg L•
Interesting. I would say there is clear lack of technical details but overall the cource is very good
por Yini ( D•
Totally was nice, but could be better if some concept could go more deep, instead of 5 seconds talks
por Mark P•
The material in the course is great, but it's too short. I'd prefer a longer, more in-depth course.
por Tasha C•
Very informative. Interesting topics, and strategies that can be used to up the level of the team.