Northeastern University
Evaluating the Quality of Healthcare Delivery
Northeastern University

Evaluating the Quality of Healthcare Delivery

This course is part of Healthcare Trends for Business Professionals Specialization

Taught in English

Some content may not be translated

Gary Young

Instructor: Gary Young

3,137 already enrolled

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

4.7

(30 reviews)

Beginner level
No prior experience required
8 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • Explain key developments regarding how quality of care is measured and evaluated in the US.

  • Discuss scientific issues and challenges for evaluating quality of care and methods for addressing these challenges.

  • Identify and apply resources and tools for comparing the quality of care of providers.

  • Articulate basic framework for evaluating quality of outcomes of care for evaluating and comparing providers.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

6 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.7

(30 reviews)

Beginner level
No prior experience required
8 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

Placeholder

Build your subject-matter expertise

This course is part of the Healthcare Trends for Business Professionals Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 4 modules in this course

We will begin by briefly discussing key developments in the U.S. and elsewhere underlying changing perspectives toward the way quality of care is defined and evaluated. We will then outline and discuss a basic conceptual framework for selecting measures for evaluating the quality of care by hospitals and physicians. This discussion will draw attention to key distinctions between process and outcome measures and their relative advantages and disadvantages for evaluating quality of care. This module will also include examples of quality measures that are currently in use.

What's included

10 videos2 quizzes3 discussion prompts

We will discuss key challenges in making valid comparisons among healthcare providers in terms of their quality of care including case mix differences, small sample sizes and data integrity issues. We will discuss methods and techniques for addressing such challenges. We will show how these methods and techniques can be applied in practice to produce more useful quality of care evaluations.

What's included

7 videos2 quizzes2 discussion prompts

We will cover consumer report cards and value-based purchasing programs, both of which constitute important applications of the science of measuring and evaluating quality of care. Consumer report cards on quality of care frequently exist within publicly available websites. These websites provide consumers and other interested parties with quality-related information for comparing the performance of hospitals and physicians. Such resources and tools have been produced by government agencies, private health plans, and business organizations. We will look at several examples of these resources and tools and consider their value as well as their limitations.

What's included

6 videos1 quiz1 peer review3 discussion prompts

We will discuss emerging developments pertaining to the science and practice of evaluating quality of care. This discussion will include the increased interest in value-oriented measures of provider performance (i.e., efficiency as well as quality) and in composite measures. Also, we will consider the debate over whether quality measures should be adjusted to account for differences among providers regarding the socio-economic characteristics of their patients and how such adjustments could be conducted.

What's included

4 videos1 quiz1 peer review2 discussion prompts

Instructor

Gary Young
Northeastern University
4 Courses3,548 learners

Offered by

Recommended if you're interested in Healthcare Management

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

Showing 3 of 30

4.7

30 reviews

  • 5 stars

    80%

  • 4 stars

    13.33%

  • 3 stars

    3.33%

  • 2 stars

    0%

  • 1 star

    3.33%

DL
4

Reviewed on Sep 2, 2021

New to Healthcare Management? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions