This course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls. At its conclusion, you will be able to:
oferecido por
Certificado Profissional Supervisor certificado ICPMInstituto de gerentes profissionais certificadosInformações sobre o curso
18,228 visualizações recentes
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Curso 3 de 3 no
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
To succeed is this course you should have a high school diploma or equivalent and three years of work experience.
Aprox. 9 horas para completar
Inglês
Legendas: Francês, Portuguese (European), Russo, Inglês, Espanhol
O que você vai aprender
Identify the expectations and needs that employees have and how a supervisor can motivate them for improved performance by satisfying those needs.
Explain the essential skills leaders need, identify several specific leadership styles, and explain when the use of each style is appropriate.
Explain the supervisor’s role in carrying out the control function, the importance of quality, and techniques to maximize quality.
Explain why accounting and financial information are important to organizational control, and how to interpret key financial statements.
Habilidades que você terá
motivatingleadingCommunicationcontrollingaccounting and finance
Certificados compartilháveis
Tenha o certificado após a conclusão
100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Curso 3 de 3 no
Prazos flexíveis
Redefinir os prazos de acordo com sua programação.
Nível iniciante
To succeed is this course you should have a high school diploma or equivalent and three years of work experience.
Aprox. 9 horas para completar
Inglês
Legendas: Francês, Portuguese (European), Russo, Inglês, Espanhol
oferecido por
Instituto de gerentes profissionais certificados
Programa - O que você aprenderá com este curso
2 horas para concluir
Leading and Inspiring Others
At the conclusion of this module you will better understand the process of leadership, the role that supervisors play as leaders, and how effective leadership affects employees and the organization as a whole.
2 horas para concluir
7 vídeos (Total 32 mín.)
7 videos
What is Leadership?5min
Emotional Intelligence4min
Trust and Leadership3min
Leadership Styles5min
Leadership Theories5min
Inspirational Leadership4min
2 exercícios práticos
Leading and Inspiring30min
Leading and Inspiring30min
1 hora para concluir
Motivating People at Work
At the end of this module you will be able to explain the concept of motivation and the factors that motivate employee behavior. You will further understand the important role supervisors play in motivating employees through rewards, needs fulfillment, empowerment and job design.
1 hora para concluir
5 vídeos (Total 26 mín.)
5 videos
Motivation Theories6min
Rewards as Motivators4min
Job Design4min
Empowerment and Engagement5min
2 exercícios práticos
Motivating Others30min
Motivating Others30min
1 hora para concluir
Controlling and Improving Results
At the end of this module you will be able to explain the controlling process and why controlling is a crucial part of a supervisor's job. You will further understand and be able to explain the importance of quality and several important theories for measuring and improving quality. Finally you will learn best practices for implementing control and reducing resistance to change.
1 hora para concluir
4 vídeos (Total 24 mín.)
4 videos
The Control Process5min
Quality Control6min
Preventing Resistance to Control5min
2 exercícios práticos
Controlling and Improving Results30min
Controlling and Improving Results30min
1 hora para concluir
Accounting and Financial Information
At the end of this module you will understand why accounting and finance are important factors in the job of a supervisor. In addition you will be able to explain the purpose and importance of key financial statements and interpret those statements to improve your effectiveness as a supervisor.
1 hora para concluir
3 vídeos (Total 15 mín.)
3 videos
The Balance Sheet5min
Income Statement & Statement of Cash Flows6min
2 exercícios práticos
Accounting and Finance30min
Accounting and Finance30min
Sobre Certificado Profissional Supervisor certificado ICPM
Pursue better job opportunities and prove your knowledge and skills confidently with the Certified Supervisor Professional Certificate. Through the Certified Supervisor Professional Certificate you will acquire the supervision skills you need to become an efficient, effective supervisor. Plus, you'll be able to apply what you learn in the real world, immediately to help you advance in your career.
Perguntas Frequentes – FAQ
Quando terei acesso às palestras e às tarefas?
O que recebo ao me inscrever para este certificado?
Will I earn university credit for completing the Course?
Mais dúvidas? Visite o Central de Ajuda ao Aprendiz.
