Informações sobre o curso
4.8
12 classificações
Lean or Toyota Production System (TPS) is responsible for revolutionizing the auto industry by creating highly reliable and safe cars and trucks. In this course healthcare providers, administrators, engineers, and healthcare professional students will be taught how to apply the principles and tools of Lean to health care. They will learn how to identify and remove of waste, design standardized work, apply 5S, map Value streams, create process maps, conduct rapid improvement events (RIEs), level workflow, use A3 forms and Paredo charts, apply error proofing, and create effective visual controls. The instructional videos minimize Lean technical language, and include patient cases to make the lessons more appealing to students in healthcare. Acknowledging that patients are very different from cars we have carefully adapted Lean to health care and call our system: Patient-centered Healthcare Delivery System (PHDS). The name and abbreviation emphasize two key principles taught in our course: 1. Just like PhDs the scientific method must be continually applied when creating plans to improve our systems of care. 2. All improvements must be made looking through the eyes of patients. Armed with this new knowledge students will be able to design and implement sustainable healthcare delivery system improvements....
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cursos 100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Calendar

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Clock

Approx. 19 hours to complete

Sugerido: 5 weeks 2-5 hours per week...
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English

Legendas: English...
Globe

cursos 100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Calendar

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Clock

Approx. 19 hours to complete

Sugerido: 5 weeks 2-5 hours per week...
Comment Dots

English

Legendas: English...

Programa - O que você aprenderá com este curso

Week
1
Clock
4 horas para concluir

Introduction to Applying TPS or Lean to Healthcare

Toyota Production System (TPS) or Lean has allowed Toyota to become the number one automobile manufacturer in the world by progressively improving the quality and reliability of their products. The System of Profound Knowledge developed by the American, W. Edward Deming is the basis for TPS or Lean. This system has now been adapted to healthcare by Virginia Mason Medical Center and Denver Health with exciting results. You will be introduced to the 4 principles of TPS, as well as the TPS House that illustrates how the various tools of TPS fit together to continually add value to the care of patients. The challenges faced by both health systems will be discussed and their approaches to transforming their delivery systems described. When Lean is applied to healthcare, patient care improves, and both patient mortality and the cost of care decrease. Applying Lean to healthcare systems can revolutionize how healthcare is delivered. ...
Reading
5 vídeos (Total de 42 min), 3 leituras, 2 testes
Video5 videos
Why Toyota Production System (Lean)?9min
What are the Fundamental Principles of Lean (TPS)?11min
How Does a Health System Implement Lean (TPS)?9min
How and Why Did Denver Health Adopt Lean?6min
Reading3 leituras
Implementing Lean (TPS)10min
Additional Resources10min
Glossary of Lean Terms10min
Quiz1 exercício prático
Introduction to Applying TPS or Lean to Healthcare20min
Week
2
Clock
4 horas para concluir

Waste Reduction

Waste is a huge problem in modern health care. It has been estimated that 30-60% of all that we do is wasteful and is not of value. Lean has categorized 8 forms of waste allowing everyone on the front lines to recognize waste and work to remove it. 5S is a very helpful tool that can be used early in the implementation of lean and can remove clutter and quickly improve efficiency. A major form of waste is the excessive use of diagnostic tests, as well as delayed or missed diagnosis. In this session you will be introduced to the 8 forms of waste, the use of 5S, how illness scripts can be used to create a tiered diagnostic list, and how Bayes Theorem can be used to select the highest yield tests. Using this approach diagnosticians can more quickly and cost effectively arrive at diagnoses. Waste is the foundation of Lean and by removing waste we can progressively increase the value of patient care. ...
Reading
5 vídeos (Total de 46 min), 2 leituras, 2 testes
Video5 videos
5S8min
Reducing Waste in Diagnostic Testing (Part 1)9min
Reducing Waste in Diagnostic Testing (Part 2)7min
Reducing Waste in Diagnostic Testing (Part 3)9min
Reading2 leituras
Lesson 2 Waste Reduction10min
Additional Resources10min
Quiz1 exercício prático
Waste in Health Care20min
Week
3
Clock
3 horas para concluir

Standardized Work and Preparing for Value Stream Mapping

Standardized work is an absolute necessity for improvement. Without standardized work there can be no improvement. This is one of the most difficult concepts to relay to those on the front lines particularly physicians, who call this "cookbook medicine". In this module the philosophy behind creating standardized work is reviewed, and the importance of everyone on the front line participating in creating and continually modifying standardized work emphasized. You will be introduced to tools that will help you to effectively design standardized work: the spaghetti diagram and the Time Observation Sheet. Lead Time, Cycle Time and Takt Time will be defined. You will learn how time the individual steps of a work process. You will also learn how to use a percentage load chart to calculate how many workers are required to meet production demand. ...
Reading
5 vídeos (Total de 36 min), 1 leitura, 2 testes
Video5 videos
Standardized Work (Part 2)6min
Standardized Work (Part 3)7min
Standardized Work (Part 4)6min
Medication Administration Video6min
Reading1 leituras
Standardized Work10min
Quiz1 exercício prático
Standardized Work20min
Week
4
Clock
3 horas para concluir

Value Stream & Process Mapping, RIEs, and Leveling Flow

Value stream mapping is at the heart of TPS or Lean. Using the Time Observation Sheets you will learn how to fill out a Value Stream Map, including determining WIP (work in progress) depicting physical movement and process flow along with information flow, and assessing when work is value-added and when it is non-value added. Value stream maps are used to identify bottlenecks and wasteful steps in a work process and then process mapping and rapid improvement events (RIEs) can be used to remove these wasteful processes and impediments to workflow. Finally you will be introduced to the principles of leveling both under elective and emergency treatment conditions. Applying these tools can dramatically improve efficiency and productivity without increasing overall manpower. ...
Reading
7 vídeos (Total de 50 min), 1 leitura, 2 testes
Video7 videos
Value Streams (Part 2)6min
Process Mapping7min
Rapid Improvement Events (RIE)8min
Leveling Flow (Part 1)4min
Leveling Flow (Part 2)6min
Leveling Clinic Flow - Lakesha Cotton8min
Reading1 leituras
Value stream and Process Mapping, and RIEs10min
Quiz1 exercício prático
Value Stream & process mapping, RIE, and leveling20min

Instrutores

Frederick S. Southwick, MD

Professor
College of Medicine

Sobre University of Florida

The University of Florida (UF) is recognized nationally and internationally as a leader in academic excellence, both on campus and online. Ranked in the top 20 of Public Universities, the University of Florida is the state’s oldest university and has a long established tradition of academic excellence. ...

Perguntas Frequentes – FAQ

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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