Informações sobre o curso
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100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Nível iniciante

Nível iniciante

Horas para completar

Aprox. 11 horas para completar

Sugerido: 6 hours/week...
Idiomas disponíveis

Inglês

Legendas: Inglês
100% online

100% online

Comece imediatamente e aprenda em seu próprio cronograma.
Prazos flexíveis

Prazos flexíveis

Redefinir os prazos de acordo com sua programação.
Nível iniciante

Nível iniciante

Horas para completar

Aprox. 11 horas para completar

Sugerido: 6 hours/week...
Idiomas disponíveis

Inglês

Legendas: Inglês

Programa - O que você aprenderá com este curso

Semana
1
Horas para completar
4 horas para concluir

What is the Future of Work?

This week we will explain the scope, focus and assessment of the course, and introduce you to your instructor and the industry experts who have contributed to the content. The trajectory of technological disruption in the workplace will also be discussed, as well as explaining what impact these changes may have on your own professional context. We will explore some practical frameworks to help you analyse and forecast possible work futures, and discuss the importance of embracing the challenges they present. ...
Reading
21 vídeos (total de (Total 121 mín.) min), 10 leituras, 2 testes
Video21 videos
Key Concept 1.2.1 - What Does the Future Hold?7min
Key Concept 1.2.2 - Imagining Futures8min
AMP CASE STUDY Goals 360 Part 1: Becoming More Competitive through a Focus on Customer Experience7min
The Future of Work - via Amplify9min
Can we Predict the Future of Business? Professor Nick Wailes3min
The Pace of Change and Perception of Disruption. Dr. Norman Lewis - via Amplify6min
The Role of Ethics in a Digital Society - via Amplify3min
The Ethics of Big Data. Professor Nick Wailes5min
The Changing Context of Organisations. Dr. Andy Polaine6min
Key Concept 1.3.1 - How is Work Being Disrupted?9min
Key Concept 1.3.2 - The Impacts of Disruption upon Businesses and Employees5min
AMP CASE STUDY Goals 360 Part 2: Using AI to Redesign Customers’ Connections to their Financial Future7min
Advice for Employees. Professor Nick Wailes3min
Advice for Employers. Professor Nick Wailes4min
What Startups and Corporations can Learn from Each Other - via Amplify5min
Investing in Customer Relations - via Amplify2min
The Importance of Customer Experience in the New Economy. Professor Nick Wailes2min
The Power and Potential of Crowd Sourcing and Co-Creation. Dr. Norman Lewis - via Amplify10min
Rethinking Investment in the Future of Work. Dr. Norman Lewis - via Amplify4min
Design the Future Business that will Destroy Your Current One. Professor Nick Wailes3min
Reading10 leituras
Course Overview10min
Could a Robot do Your Job?10min
Meet Your Academic Instructor10min
Meet our Industry Collaborator - AMP10min
Meet the Industry Expert Contributors15min
Join the Designing the Future of Work Conversation!10min
About the Assignments in the Course10min
Special Thanks and Acknowledgements10min
Understanding the Future - Useful Resources10min
Work in the Age of Disruption - Useful Resources10min
Quiz2 exercícios práticos
Lesson 1.2 Assessable Quiz5min
Lesson 1.3 Assessable Quiz5min
Semana
2
Horas para completar
1 hora para concluir

The Importance of Being Human in a World of Automation

This week's content discusses what unique qualities make us human, and how these will become increasingly important in the workplace of the future where automation and artificial intelligence may begin to take over more routine tasks. Strategies for understanding how to develop effective human-machine relationships based upon types of tasks in your job are explored. ...
Reading
10 vídeos (total de (Total 67 mín.) min), 1 leitura, 1 teste
Video10 videos
Key Concept 2.1.2 - Human-Machine Relationships7min
AMP CASE STUDY Goals 360 Part 3: The Importance of the Human Connection in an Automated Service4min
Will Robots or AI Threaten Jobs? Professor Nick Wailes3min
What Can Humans do Better than Machines? - via Amplify5min
Being Human in a World of Big Data, AI, and Automation. Dr. Norman Lewis - via Amplify8min
Learning from Failure and Developing Perseverance - via Amplify6min
The Importance of a Rewarding Career - via Amplify12min
Skills For the Future Workplace - via Amplify6min
Education in the Future Workplace - via Amplify6min
Reading1 leituras
How Will Humans and Machines will Work Together? - Useful Resources10min
Quiz1 exercício prático
Lesson 2.1 Assessable Quiz5min
Semana
3
Horas para completar
6 horas para concluir

Designing the Future of Work

This week's content explores the principles of design thinking, and explains how you can use this technique to better understand the challenges your work faces due to technological disruption, how to better predict where the future will take you, and how to devise a strategy to ensure that you are in control of your own work future. ...
Reading
13 vídeos (total de (Total 98 mín.) min), 2 leituras, 3 testes
Video13 videos
Key Concept 3.1.2 - The Importance of a Human-Centred Approach4min
Evolving Business Practices through Design Thinking - via Amplify6min
The Criticality of Design in Shaping the Future of Business. Professor Nick Wailes6min
The Process of Service Design. Dr. Andy Polaine4min
Key Concept 3.2.1 - Integrating Design into Work Practices7min
Key Concept 3.2.2 - Designing Your Own Work Future10min
AMP CASE STUDY Goals 360 Part 4: Designing the Goals 360 Service13min
CASE STUDY: Redesigning The Bower for the Future. Dr. Andy Polaine20min
Using Design to Meet Challenges in Business. Dr. Andy Polaine5min
Advice for Designers Working within Businesses. Sean Brennan2min
Designing for the Future: Advice for Employers. Dr. Andy Polaine2min
Designing for the Future: Advice for Employees. Dr. Andy Polaine2min
Reading2 leituras
Design Thinking - Useful Resources10min
Designing the Future of Your Work - Useful Resources10min
Quiz2 exercícios práticos
Lesson 3.1 Assessable Quiz5min
Lesson 3.2 Assessable Quiz5min
Semana
4
Horas para completar
22 minutos para concluir

Industry and Academic Expert Video Profiles

Watch video profiles of the industry and academic experts who have contributed their insights and wisdom to this course. Get to know who they are, where they work, and what they do....
Reading
11 vídeos (total de (Total 22 mín.) min)
Video11 videos
Megan Dalla-Camina, Co-Founder/CEO, Lead Like a Womanmin
Susan David Ph.D, CEO, Evidence Based Psychologymin
Dr Norman Lewis, Director Innovation, PwC UK1min
Heather McGowan, Author & Advisor, Work to Learn2min
Ramez Naam, Exponential Technologies, Machine Learning, Artificial Intelligence, Singularity University1min
Dr Andy Polaine, APAC Regional Design Director, Fjord Evolution APAC Lead. Fjord1min
Michael Schrage, Researcher Fellow, Innovation Thought Leader, MIT Sloan School's Centre for Digital Business1min
Chris Shipley, Curator, MIT Solve3min
Sue Suckling, New Zealand Qualifications Authority, Chair of Callaghan Innovation, Chair of the New Zealand Qualifications Authority1min
Professor Nick Wailes, Director, AGSM, and Deputy Dean, UNSW Business School. UNSW Sydney4min

Instrutores

Avatar

Associate Professor Simon McIntyre

Associate Dean Education
UNSW Sydney | Art & Design

Sobre UNSW Sydney (The University of New South Wales)

UNSW Sydney, based in Sydney Australia, was established in 1949 and is one of Australia’s leading research and teaching universities with more than 50,000 students from over 120 countries. UNSW Sydney aspires to provide students with an outstanding educational experience, which both reflects our strong traditions of excellence, innovation and social justice, and builds on our strengths in scientific, technological and professional disciplines....

Perguntas Frequentes – FAQ

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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