- Gap assessment
- Business Process Mapping
- KPIs
- Data Collection
- Data-Driven Decision Making
- Data visualization tools
- Data storytelling
- Data analysis tools
- Statistical process control (SPC)
- ISO 9001: 2015
- Lean
- Design of Experiments (DOE)
Programa de cursos integrados Data-Driven Decision Making (DDDM)
Make better organizational decisions. Improve the bottom line by viewing issues from a data perspective
oferecido por

O que você vai aprender
Identify gaps in data collection processes needed to drive improvements
Compare and contrast data analysis and visualization tools for generating metrics dashboards
Define techniques to validate performance metrics and data integrity
Prepare and present multiple examples of data-driven decision making
Habilidades que você terá
Sobre este Programa de cursos integrados
Projeto de Aprendizagem Aplicada
Each course concludes with a project whereby learners apply DDDM theory to real-world scenarios, while concurrently considering implications for their own organizations. Projects may lead to measurable improvements in quality, cost, efficiency, operational flexibility, capital investments, time-to-market, customer satisfaction, or other key performance indicators.
It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations.
It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations.
Como funciona o programa de cursos integrados
Fazer cursos
Um programa de cursos integrados do Coursera é uma série de cursos para ajudá-lo a dominar uma habilidade. Primeiramente, inscreva-se no programa de cursos integrados diretamente, ou avalie a lista de cursos e escolha por qual você gostaria de começar. Ao se inscrever em um curso que faz parte de um programa de cursos integrados, você é automaticamente inscrito em todo o programa de cursos integrados. É possível concluir apenas um curso — você pode pausar a sua aprendizagem ou cancelar a sua assinatura a qualquer momento. Visite o seu painel de aprendiz para controlar suas inscrições em cursos e progresso.
Projeto prático
Todos os programas de cursos integrados incluem um projeto prático. Você precisará completar com êxito o(s) projeto(s) para concluir o programa de cursos integrados e obter o seu certificado. Se o programa de cursos integrados incluir um curso separado para o projeto prático, você precisará completar todos os outros cursos antes de iniciá-lo.
Obtenha um certificado
Ao concluir todos os cursos e completar o projeto prático, você obterá um certificado que pode ser compartilhado com potenciais empregadores e com sua rede profissional.

Este Programa de cursos integrados contém 3 cursos
Data-Driven Process Improvement
By the end of this course, learners are empowered to implement data-driven process improvement objectives at their organization. The course covers: the business case for IoT (Internet of Things), the strategic importance of aligning operations and performance goals, best practices for collecting data, and facilitating a process mapping activity to visualize and analyze a process’s flow of materials and information. Learners are prepared to focus efforts around business needs, evaluate what the organization should measure, discern between different types of IoT data and collect key performance indicators (KPIs) using IoT technology. Learners have the opportunity to implement process improvement objectives in a mock scenario and consider how the knowledge can be transferred to their own organizational contexts.
Data Analysis and Visualization
By the end of this course, learners are provided a high-level overview of data analysis and visualization tools, and are prepared to discuss best practices and develop an ensuing action plan that addresses key discoveries. It begins with common hurdles that obstruct adoption of a data-driven culture before introducing data analysis tools (R software, Minitab, MATLAB, and Python). Deeper examination is spent on statistical process control (SPC), which is a method for studying variation over time. The course also addresses do’s and don’ts of presenting data visually, visualization software (Tableau, Excel, Power BI), and creating a data story.
Applied Analytics and Data for Decision Making
By the end of this course, learners are prepared to identify and test the best solutions for improving performance and integrating concepts from operational excellence methodologies for optimum data-driven decision making. The course begins with a focus on deciphering the root cause of problems through a variety of tools before determining and assessing best-fit solutions. Learners discover how to apply ISO, Lean and Six Sigma in the pursuit of aligning organizational operations data with performance standards. Hospitality, manufacturing and e-commerce case studies help illustrate how to build data literacy while ensuring privacy and data ethics measures are in place.
oferecido por

Universidade de Buffalo
The University at Buffalo (UB) is a premier, research-intensive public university and the largest, most comprehensive institution of the State University of New York (SUNY) system. UB offers more than 100 undergraduate degrees and nearly 300 graduate and professional programs.

Universidade Estadual de Nova York
The State University of New York, with 64 unique institutions, is the largest comprehensive system of higher education in the United States. Educating nearly 468,000 students in more than 7,500 degree and certificate programs both on campus and online, SUNY has nearly 3 million alumni around the globe.

Perguntas Frequentes – FAQ
Qual é a política de reembolso?
Posso me inscrever em um único curso?
Existe algum auxílio financeiro disponível?
Posso fazer o curso gratuitamente?
Este curso é realmente 100% on-line? Eu preciso assistir alguma aula pessoalmente?
Quanto tempo é necessário para concluir a Especialização?
What background knowledge is necessary?
Do I need to take the courses in a specific order?
Vou ganhar créditos universitários por concluir a Especialização?
What will I be able to do upon completing the Specialization?
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