Get Started with Empathy Mapping the User Experience in Miro

oferecido por
Coursera Project Network
Neste projeto guiado, você irá:

Understand the fundamentals of User Interface (UI) design and the importance of using UI to support the User Experience (UX).

Understand the role empathy mapping plays in understanding the User Experience (UX).

Develop an empathy map to gain an authentic understanding of the User Experience in Miro.

Clock2 hours
BeginnerBásico
CloudSem necessidade de download
VideoVídeo em tela dividida
Comment DotsInglês
LaptopApenas em desktop

By the end of this project, you will be able to use applied empathy to visualize and understand the authentic user experience and customer needs that have yet to be met. To do this, you will gain hands-on experience applying design thinking, empathy, and context from the customer journey to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Habilidades que você desenvolverá

  • Insight Gathering
  • User Experience Design (UXD)
  • User Experience Research
  • Product Strategy
  • User Centered Design (UCD)

Aprender passo a passo

Em um vídeo reproduzido em uma tela dividida com a área de trabalho, seu instrutor o orientará sobre esses passos:

  1. Review the fundamentals of User Interface (UI) design and how it supports the User Experience (UX).

  2. Consider the benefits of mapping the User Experience (UX).

  3. Walk through the User Experience (UX) and how empathy mapping supports accuracy.

  4. Explore the templates and tools available in Miro, create a new board, and install an Empathy Map in Miro.

  5. Create an empathy map that can be leveraged to understand the User Experience in Miro.

Como funcionam os projetos guiados

Sua área de trabalho é um espaço em nuvem, acessado diretamente do navegador, sem necessidade de nenhum download

Em um vídeo de tela dividida, seu instrutor te orientará passo a passo

Perguntas Frequentes – FAQ

Perguntas Frequentes – FAQ

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