PlanningleadingorganizingcontrollingStaffingBuilding a customer service cultureActive ListeningCommunicationHolding effective meetingsUnderstanding diverse othersOrganizational CultureHiring
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Certificado Profissional Supervisor certificado ICPMInstituto de gerentes profissionais certificadosO que você vai aprender
Understand the unique and crucial role of supervisors in building a work environment that balances organizational goals with the rights of employees.
Communicate effectively with diverse individuals and groups and build a service culture that is dedicated to satisfying customers.
Apply tools and techniques to devise plans and goals, make ethical decisions and utilize the power of groups and teams for maximum effectiveness.
Explain and apply skills for leading and motivating employees, providing effective organizational and financial control, and maximizing quality.
Habilidades que você terá
Sobre este Certificado profissional
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Pursue better job opportunities and prove your knowledge and skills confidently with the Certified Supervisor Professional Certificate. Through the Certified Supervisor Professional Certificate you will acquire the supervision skills you need to become an efficient, effective supervisor. Plus, you'll be able to apply what you learn in the real world, immediately to help you advance in your career.
Completing the Certified Supervisor Professional Certificate helps to prepare you for ICPM's Certified Supervisor Certification examination. CS certification is designed from the ground up to assess your skills in multiple key areas and prove to others that you have what it takes to be a supervisor.
Earning the CS certification is easy.
1. Register for the specialization.
2. Pass 3 challenging courses at your own pace.
3. Register and sit for the ICPM Certified Supervisor examination. Please note that there is an additional fee to sit for the CS examination.
Each course includes a written assignment that will require students to put into practice the knowledge they have gained throughout each course. Successful completion of course projects will require the basic understanding of the topics covered and the ability to relate those topics to the real world. The objective of each project is to determine whether students have understood course concepts and are able to use them in a real world setting.
Projeto de Aprendizagem Aplicada
Learners will apply knowledge and skills by completing three written projects. Learners will contend with real-world situations and issues involving communication, working with customers, making ethical decisions, leading, motivating and controlling.
Certificados compartilháveis
Tenha o certificado após a conclusão
Cursos 100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Cronograma flexível
Definição e manutenção de prazos flexíveis.
Nível iniciante
To be successful you should have a high school diploma or its equivalent and at least three years of work experience.
Aprox. 4 meses para completar
2 horas/semana sugeridas
Inglês
Legendas: Inglês
Certificados compartilháveis
Tenha o certificado após a conclusão
Cursos 100% on-line
Comece imediatamente e aprenda em seu próprio cronograma.
Cronograma flexível
Definição e manutenção de prazos flexíveis.
Nível iniciante
To be successful you should have a high school diploma or its equivalent and at least three years of work experience.
Aprox. 4 meses para completar
2 horas/semana sugeridas
Inglês
Legendas: Inglês
Este Certificado profissional contém 3 cursos
Modern Supervisor Skills
16 classificações
This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to:
Planning and Organizing for Supervisors
This course provides the essential skills and knowledge that you will need as a supervisor to develop goals and objectives and plans to achieve them, solve problems and make effective decisions, and obtain the best possible people to staff the organization. At its conclusion, you will be able to:
Leadership, Motivation and Organizational Control
6 classificações
This course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls. At its conclusion, you will be able to:
oferecido por
Instituto de gerentes profissionais certificados
Perguntas Frequentes – FAQ
Vou ganhar créditos universitários por concluir a Especialização?
Can I just enroll in a single course?
Posso me inscrever em um único curso?
Este curso é realmente 100% on-line? Eu preciso assistir alguma aula pessoalmente?
Quanto tempo é necessário para concluir a Especialização?
Do I need to take the courses in a specific order?
Will I earn university credit for completing the Specialization?
Vou ganhar créditos universitários por concluir a Especialização?
Mais dúvidas? Visite o Central de Ajuda ao Aprendiz.
