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Habilidades que você aprenderá

Assertiveness, Active Listening, Communication, Management

Avaliações

4.4 (617 classificações)
  • 5 stars
    57.86%
  • 4 stars
    27.22%
  • 3 stars
    10.21%
  • 2 stars
    3.24%
  • 1 star
    1.45%
DD

Mar 08, 2016

It gave the algorithm to address a conflict, professionally. Concepts are common sense, mostly but the combination and how to use them is provided in here.

PS

Mar 23, 2020

excellent, very well explained, it can be used in any situation, this course makes you understand the complex issues involved when conflict arises.

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Ministrado por

  • Najla DeBow

    Najla DeBow

    Instructor

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