I was once consulting with a team,
a steering committee on an organizational development initiative.
And I observed some very interesting patterns.
Every time this team met in person, they were very amicable, laughing, joking.
They were agreeable on almost anything that was discussed during the meeting.
But later, they'll send these e-mails to each other raising numerous issues and
concerns about what they discussed in the very same meeting.
E-mails flowed back and forth, emotions ran high, work got delayed.
And the next time when they meet,
and that's the most interesting part, none of these issues ever get raised.
It's all back to hunky-dory.
What, then, is happening in these teams?
What is going on?
>> That's very interesting.
So what is going on that makes me you when I'm in front of you.
And then I send all my emotions over the e-mail, and
consequence is that the team is not high performing.
Even though doesn't take away from us how competent that team might be.
This is such repeating pattern, so true.
For instance, a quick example that comes in top of my mind is I went for
a coaching assignment.
And this is the first time a woman is getting promoted as a vice-president.
Its a largely male dominated.