4.1.1: When Things Go Wrong

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Avaliações

5 (28 classificações)

  • 5 stars
    96,42%
  • 4 stars
    3,57%

CD

14 de Ago de 2018

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Excellent course, but there's a problem with getting enough people to grade assignments. This is a real problem when you are paying by the month!

AB

7 de Mar de 2017

Filled StarFilled StarFilled StarFilled StarFilled Star

It's one of the best courses on this topic! Very well structured and interesting with concrete steps and recommendations.

Na lição

Week 4: When Things Go Wrong

Despite your best efforts, sometimes problems can’t be avoided. Learn an effective strategy for apologizing, and how to engage in disputes professionally.

Ministrado por

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    C. K. Gunsalus

    Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

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