In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
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Habilidades que você aprenderá
Patient Care, Systems Thinking, Quality Improvement
Avaliações
FC
May 22, 2019
Even though this course is at the beginner level, its is very useful and effective one to learn the subjects which many of us don't know. Thanks you coursera and JHM
BF
Dec 23, 2018
I work in this field and found all of the material, lectures and quiz material/testing to be exactly what a practitioner needs to focus on patient safety. Thank you!
Na lição
Applying a Systems Lens to Healthcare
In this module, you will learn the basics of systems thinking and then apply these to a healthcare setting. At the end of this module, you will be able to 1) explain the basic components of a system, 2) differentiate first order problem solving and second order problem solving, 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
Ministrado por
Melinda Sawyer
Director, Patient Safety
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