Definitions: Satisfaction, Experience, Engagement, Patient and Family Centered Care

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Habilidades que você aprenderá

Communication, Healthcare Leadership, Organizational Culture, Patient Safety


4.8 (172 classificações)
  • 5 stars
    140 ratings
  • 4 stars
    30 ratings
  • 3 stars
    1 ratings
  • 1 star
    1 ratings

Mar 14, 2019

Wonderful feeling! i completed two courses and learned many useful aspects. Will be taking third course as well. Thanks Coursera! This is an amazing step to improve world.


Apr 15, 2018

Being a GP, it is an added value to the personality of myself to be able to become a better leader and advocate for having to implement safe clinical environment.

Na lição
Patient Safety, Quality, and the Patient Experience

Ministrado por

  • Eileen Kasda

    Eileen Kasda

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