4-1.2a Defining Quality

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Do curso por University of Illinois at Urbana-Champaign
Operations Management
131 ratings
University of Illinois at Urbana-Champaign
131 ratings
Curso 3 de 7 em Specialization Value Chain Management
Na lição
Module 4: Quality Management
Module 4 covers definitions of and different approaches to quality of both products and processes. It includes techniques for managing and assessing quality, with an emphasis on variability and statistical process control.

Conheça os instrutores

  • Gopesh Anand
    Gopesh Anand
    Associate Professor of Business Administration
    Department of Business Administration, College of Business

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