3.5.4 Complaint-Handling Guidelines, Part One

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Do curso por University of Illinois at Urbana-Champaign
Leadership and Influence
15 ratings
University of Illinois at Urbana-Champaign
15 ratings
Na lição
Week 3: Difficult Conversations as a Leader
Develop skills for tackling difficult conversations, including giving and getting feedback and handling complaints.

Conheça os instrutores

  • C. K. Gunsalus
    C. K. Gunsalus
    Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

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