Module 3 -Organizations/People and Information/Technology (video 1 of 2)

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Habilidades que você aprenderá

ITIL 4 Foundation topics, ITIL Terminogy

Avaliações

4.8 (100 classificações)
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KT
19 de Fev de 2021

Excellent course training and has met my desired expectations!!!

BH
22 de Jan de 2021

it was a great course, I feel I am ready for the exam

Na lição
The Four Dimensions of Service Management
This module introduces the Four Dimensions of Service Management, including organizations and people, information and technology, partners and suppliers, and value streams and processes.

Ministrado por

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    Allyson Pippin

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    Kelley Conrad

    Project Manager
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    Sabrina Moore

    Instructor

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