Module 2 - Service Management Terms (video 1 of 3)

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Habilidades que você aprenderá

ITIL 4 Foundation topics, ITIL Terminogy

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KT
19 de Fev de 2021

Excellent course training and has met my desired expectations!!!

BH
22 de Jan de 2021

it was a great course, I feel I am ready for the exam

Na lição
Key Concepts of Service Management
In this module, we will introduce service manage terms, discuss the key concepts of creating value with services, and the key concepts of service relationships.

Ministrado por

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    Allyson Pippin

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    Kelley Conrad

    Project Manager
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    Sabrina Moore

    Instructor

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