4.8 Recap

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Do curso por University of Pennsylvania

Building High-Performing Teams

47 classificações

University of Pennsylvania

Building High-Performing Teams

47 classificações

Curso 2 de 5 em Specialization Culture-Driven Team Building

Teams are essential to the modern organization, but most never reach their potential. Co-workers miscommunicate, and groups struggle to adapt to changes in the market or their organizations. When teams lack self-awareness about these challenges, performance suffers. Based on years of team culture research and consulting experience, this course helps you understand the problems that hurt productivity, and gives you tools for creating positive change. This course also guides you through creating the ground rules and structure needed to set your team up for success. You gain the skills to diagnose issues such as conflicts, groupthink and lack of commitment in your team before they get out of control. The course offers frameworks to adjust team behaviors and get the best performance out of your people. You also understand frequent stumbling blocks for common team types, such as startups and virtual teams, and learn solutions tailored to each one.

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Managing Common Team Types

In this last module, we will look at common types of teams like global teams and committees. We will discuss the challenges that each one is most likely to face and give you some tips for how to combat and overcome those challenges. We will also hear practical insights on managing startup teams from Anthony Maher, an entrepreneur, former professional soccer player, and a co-founder of Benjamin’s desk, which is the largest co-working community in Philadelphia.

4.1 Overview2:46

4.2 Remote Teams4:50

4.3 Startup Teams4:55

4.4 Product Development Teams5:24

4.5 IDEO’s Research Methods for Product Development Teams4:25

4.6 Committees4:20

4.7 Norm Setting for Committees4:13

Interview with Anthony Maher12:44

Conheça os instrutores

Derek Newberry, Ph.D.
Lecturer
Organizational Dynamics
Dr. Aviva Legatt
Affiliated Faculty
Organizational Dynamics

In this module, we looked at four common types of teams and strategies that you can

employ right now to help your team work together more effectively.

First, we talked about remote teams.

Particular communication challenges arise on remote teams, which may be navigating

differences in norms across workplaces or national cultures.

In the absence of face-to-face meetings, team members need to pay special attention

to ensuring mutual understanding of intentions and actions.

Derek talked about concrete ways to make remote located team members work together

more effectively and walked you through case examples of principles and practice.

Then, Derek spoke to you about start up teams.

In today's working world, many organizations have the start

up mindset in their culture, even if they're not traditional start ups.

In these organizations, things need to be done more quickly, efficiently, and

effectively than ever before.

With speed as the biggest barrier to collaboration, the style in which you

check in with your team needs to match to the needs of your fast-paced environment.

In start up teams, relationships and

trust are critical to the survival in the ever-changing environment of start ups.

Derek gave you ideas about how to slow down when you do need to, so

that you can adjust team issues when they arise.

Then, you and I talked about teams tasked with developing a specific product or

service within a larger organization.

These development teams tend to suffer most commonly from groupthink,

which prevents them from being truly innovative and giving unique ideas.

We discussed IDEO's rigorous and

innovative methods that spur creativity and high performance in product teams.

These elements helped you to decide which methods would work best for

you to build competitive advantage in your own teams.

Finally, you and I talked about committees.

In this type of team, performance tends to suffer due to a lack of engagement and

competing priorities.

We step through a case study at a University in the Northeast of

the United States, in order to illustrate How to encourage high performance and

what biases to be aware of on these types of teams.

Using the strategies we discussed earlier, you can inspire passion and

commitment on the committees where you participate.

Even if you weren't involved in each of these types of teams,

the lessons learned can apply to various types of teams.

In any group, you need to pay attention to the process by which you set goals, roles,

and norms and come up with a strategy for checking in and communicating.

The team examples in this module provide strategies to combat issues of distance,

time pressure, groupthink, and

low commitment, which are barriers that any team could run up against.

Congratulations, you've made it through the course.

See you next time.

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