Cultivating the Right Mindset to Manage Diversity and Inclusion Issues

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Do curso por University of Pennsylvania

Optimizing Diversity on Teams

29 ratings

University of Pennsylvania

Optimizing Diversity on Teams

29 ratings

Curso 3 de 5 em Specialization Culture-Driven Team Building

By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.

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Team Diversity Basics

In the first module, you will learn the essentials of why diversity matters for teams, and why it can be difficult to build diverse teams. We will overview basic concepts of difference, bias, and conflict that will serve as a foundation for later modules.

Personal Introduction1:40

Diversity Matters and So Do Our Biases4:33

Intro of Torian Richardson3:58

Diversity and Inclusion Issues on International Teams3:02

Strategies for Adapting to a New Team Culture2:52

Cases of Strategic Focus on Diversity and Inclusion3:05

Addressing a Critical Situation of Bias2:11

Cultivating the Right Mindset to Manage Diversity and Inclusion Issues2:46

Interview with Andrés Castro Samayoa4:17

Interview with Ann Tiao13:47

Intro of Harvey Floyd II1:13

Strategies for Reducing Bias5:51

Questions that Help You Create a Diverse and Inclusive Team4:43

Frameworks for Managing Difficult Conversations4:52

Conheça os instrutores

Dr. Aviva Legatt
Affiliated Faculty
Organizational Dynamics
Derek Newberry, Ph.D.
Lecturer
Organizational Dynamics

Do you have two or three other takeaways based on that experience of how

companies or teams can have these conversations and implement changes that

are inclusive of people, and ensure that opportunities are more equal?

>> I do, I think for me one of the things that I always try to do as person,

a leader, an investor, whatever the case may be,

is I always try to come come in with the right attitude.

To me intentionality and

the energy that we bring to things are extremely important, right.

And we all have biases as human beings, but

being conscious of those biases before we go into a situation and say,

I want to make sure that I'm bringing something positive is extremely important.

Second is a level of accountability, right?

Because we can have the best attitude in the world, but unless there's a, okay

we've come up with something, we have some ideas, now there's a level of ownership,

whether it be individually or with a team, is extremely important as well.

And then last but not least, is to take action, right?

So we come in with the right energy, we have the team, we put a team together

There's a sense of ownership, whether it be assignments or who's going to do this.

But then we actually have to take progressive action to make sure that we

see things to fruition.

So I use that metric, it's really in everything that I try to do.

But it's worked well from a cultural standpoint.

Because, particularly that attitude, and kind of level setting,

that brings that neutral ground from the beginning and saying, okay,

I need to be a sponge taking in ideas.

One of the big takeaways for me is having a sense of gratitude towards things.

because as human beings, we pick up on authentic gratitude from other people.

And we appreciate when people appreciate us for who we are,

however we come to the table.

And that usually goes a long way with people professionally or personally.

And, to me, the personal and professional are really intertwined, so

we have had this conversation in the past about it being different but it isn't.

We're human beings.

We bring what happens at home to work, and what happens at work, home.

So being grateful for certain things and then being able to actively listen.

Those two things are skill sets that

really transcend everything to be quite honest with you.

It sounds maybe metaphysical or something like that,

but it does transcend a lot, so active listening and gratitude.

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